Mayan Palace Hotel

Photo gallery for Mayan Palace Hotel

Primary image
Terrace/patio
Free WiFi
Free WiFi
Free WiFi

Overview of Mayan Palace Hotel

Mayan Palace Hotel

2.5 star property
No-frills hotel in Panajachel
7 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • 24/7 front desk
Map
Via principal 0 96, Zona 2, Panajachel
Main amenities
  • 21 guestrooms
  • Daily housekeeping
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Free self parking
  • Free toiletries

Choose dates to view prices

About this area

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 115 min drive
  • Airport shuttle (surcharge)

About this property

Mayan Palace Hotel

A great choice for a stay in Panajachel, Mayan Palace Hotel features an airport shuttle. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby kayaking and snorkeling.

At a glance

Hotel size

  • 21 rooms

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Internet
  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Parking
  • Free onsite self parking

Transfers

  • Transfers
  • Airport shuttle*

Other information

  • Other information
  • Designated smoking areas

Property amenities

What to do

  • Kayaking nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Water sports equipment

Facilities

  • Terrace

Room amenities

Be entertained

  • Television
  • Cable TV channels

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Also known as

Mayan Palace Hotel Panajachel
Mayan Palace Panajachel
Mayan Palace Hotel Hotel
Mayan Palace Hotel Panajachel
Mayan Palace Hotel Hotel Panajachel

Frequently asked questions

Overall score and ratings

4.6

6.3/10

Cleanliness

6.0/10

Staff & service

4.3/10

Property conditions & facilities

2/10 Poor

Bed bugs and plenty of noice
Plenty of Bed bugs, noisy due to location and even noiser on weekends. Shower drainage issues. Wi-Fi does not work on 2nd floor. Expensive for such of crappy service! Expedia shouldn't allow such of place to advertise in their page period.
Y, 2-night trip
Verified Expedia guest review

4/10 Fair

Gross
We stayed here because of the price. The staff was friendly but the rooms were musty, the bedding looked and felt dirty, and the tap water was brown, so we didn't dare take a shower while we were there. On top of that it is extremely noisy and the automatic spotlights shine into the room at night whenever someone walks by. I would strongly caution anyone not to stay here until management figures out how to clean the place up a bit.
1-night trip
Verified Expedia guest review

2/10 Poor

Bad and noisy
The hotel is in Panajachel downtown so the noise of the near by bars is right there in the room, plus the walls are so thin yo can hear what the other guests are doing. The WiFi signal was poor. On the plus side, the room was pretty clean and there was always clean fresh water available in the hallway
Verified Expedia guest review

8/10 Very good

The only problem with the hotel was the bathroom, there was a bad odor all the time.
Verified Hotels.com guest review

8/10 Very good

Nice hotel close to the beach
It was fantastic. The have a great attended and the room are nice.
Verified Orbitz guest review

2/10 Poor

CARLOS, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Lo volvería a reservar
Llegamos a la 1 am Porque el viaje fue más largo de lo esperado. Cuando llegamos, el hotel estaba cerrado y no abrían a pesar que tocamos el timbre varias veces. Tuvimos que hacer llamada internacional de nuestro celular para q nos contestaran y decirles q estábamos afuera y teníamos reservación. Ya adentro, nos dice la persona que atiene que ellos ya no trabajan reservas por internet, pero por LA hora nos dio la habitación y dijo que arregláramos mañana con el encargado. El resto de la estadía estuvo bien, Habitacion limpia, nos llevaron café a la habitación y hay agua caliente.
Diana, 1-night trip with friends
Verified Hotels.com guest review