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Hotel Suisse

3.5 star property
3.5-star hotel with outdoor pool, near National Museum

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Hotel Suisse

Photo gallery for Hotel Suisse

Front of property
Property grounds
Minibar, in-room safe, desk, blackout curtains
Bar (on property)
Reception

Overview of Hotel Suisse

7.2

Good

Property highlights

  • Pool
  • Air conditioning
  • Free parking
  • Airport transfer
  • Free WiFi
  • Restaurant
Map
30 Sangarraja Mawatha, Kandy Lake Front, Kandy, 20000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Room service
  • Business centre
  • 3 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
Feel at home
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Super Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Super Deluxe Room

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • 22 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

  • 38 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

About this area

What's nearby

  • Temple of the Tooth - 2 min drive
  • Pallekele International Cricket Stadium - 14 min drive

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 165 min drive
  • Kandy Railway Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Cafe 1886 By Salgado Bakers - 16 min walk
  • Avanhala - 14 min walk
  • Kandyan Muslim Hotel - 16 min walk
  • No Name Restaurant - 7 min walk
  • Thilanka Restaurant - 3 min drive
Map

About this property

Hotel Suisse

Hotel Suisse offers an airport shuttle (available 24 hours) for USD 75 per room one-way. Guests indulge in massages, then grab a bite to eat at the restaurant. Other features of this Colonial hotel include an outdoor pool, a bar/lounge and a children's pool.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 90 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured on-site self-parking
  • Free secured on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • Pool table
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby

Working away

  • Business centre
  • 3 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 18 holes of golf
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 8.00 for adults and USD 4 for children
  • Airport shuttle service is offered for an extra charge of USD 75 per room (one-way)

Children & extra beds

  • Airport shuttle service for children costs USD 75

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Suisse Hotel Kandy
Suisse Kandy
Hotel Suisse Kandy
Hotel Suisse Hotel
Hotel Suisse Kandy
Hotel Suisse Hotel Kandy

Frequently asked questions

Does Hotel Suisse offer free cancellation for a full refund?
Yes, Hotel Suisse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Suisse?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Suisse?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Hotel Suisse?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Suisse?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Hotel Suisse?
Yes, an airport shuttle is available. The charge is USD 75 per room one-way.
What are the check-in and check-out times at Hotel Suisse?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Hotel Suisse and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Hotel Suisse?
Yes, there's an on-site restaurant.
What's the area around Hotel Suisse like?
Hotel Suisse is a short 1-minute walk from Kandy Lake and 11 minutes' walk from Wales Park.

Reviews

7.2

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Poor

Think twice when booking this hotel
I understand this is a very old hotel but need to keep up to the standards. When i checked in, there was only one towel in the bathroom and few hours later i managed to get two additional towles. The food was good.
Frank, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mr tyrone restaurant and front office staff very very helpful as was cleaning room boy:
david, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Staff was friendly But we have red bugs in bed It s very bad
Ahmadreza, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel is perfect, the most quiet hotel in Kandy, with a ten minute walk to the city centre. Food excellent, staff lovely We stay here every year
2-night romance trip
Verified Expedia guest review

6/10 Good

Booked on Wotif.com. Catered for my family. FREE welcoming drink was nice in the hot weather. Waited for our extra bed to be put in the room as they mustn't have received my message, but I'd only sent it about an hour prior to our arrival. Bags were carried to our spacious, clean room with a balcony & city view. Bathroom was spacious, clean, had enough good quality towels for all of us with good hot running water for all of us. My only issue was upon checkout they handed me a bill for room payment even though I'd paid online with wotif.com like i have in 50 countries. After we showed them our booking in conjunction with bank withdrawal & they made a few phone calls to the company it was sorted. Well they said they'd call if any issues. We did have our driver (we've had for 5days) with us communicating so I'm sure that helped.
1-night family trip
Verified Wotif guest review

6/10 Good

Old colonial style
Old colonial building, badly in need of maintenance. Breakfast is excellent. Excellent place for history buffs
GEORGE, 1-night trip
Verified Hotels.com guest review

6/10 Good

We just finished a two week holiday in Sri Lanka and this was one of our least favorite hotels. Breakfast was not good - the rooms and bathrooms are very dated and could use an upgrade. Staff are friendly.
Mark, 1-night romance trip
Verified Expedia guest review

8/10 Very good

It’s a beautiful colonial building and it’s well situated, it requires some major renovation in the way the Galle Gace hotel has been renovated to make it more appealing
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Good looking & spacious rooms & friendly staff ,
Sara, 4-night family trip
Verified Expedia guest review

8/10 Very good

KIshani, 1-night family trip
Verified Hotels.com guest review