Guests
All properties in Mataram, West Nusa Tenggara, Indonesia

Lombok Astoria Hotel

4-star hotel in Mataram with spa and outdoor pool

  • Free WiFi
From
S$42

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

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  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
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Jl Jendral Sudirman 40 Rembiga, Mataram, Mataram, 83239, ID, Indonesia
9.0.Superb.
  • Very pleasant, and the room was cozy

    Apr 10, 2016

  • stayed 1 night at Golden tulip after a 3D2N trek up mount Rinjani. Bed was comfortable,…

    Jun 13, 2016

See all 50 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
  • Free WiFi
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 164 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Garden

What’s around

  • Mataram Mall - 35 min walk
  • Mayura Park - 2.5 mi / 4 km
  • Islamic Center NTB - 2.5 mi / 4.1 km
  • Pura Meru - 2.6 mi / 4.2 km
  • Lombok Epicentrum Mall - 3.1 mi / 5 km
  • Plas Waterfall - 6.2 mi / 9.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 Queen Bed
  • Deluxe Room, 2 Twin Beds (2 Single Bed)
  • Junior Suite, 1 Queen Bed
  • Suite

What’s around

Landmarks

  • Mataram Mall - 35 min walk
  • Mayura Park - 2.5 mi / 4 km
  • Islamic Center NTB - 2.5 mi / 4.1 km
  • Pura Meru - 2.6 mi / 4.2 km
  • Lombok Epicentrum Mall - 3.1 mi / 5 km
  • Plas Waterfall - 6.2 mi / 9.9 km
  • Pura Batu Bolong - 7.6 mi / 12.2 km
  • Senggigi Beach - 8.8 mi / 14.1 km
  • Art Market Senggigi - 9.1 mi / 14.6 km
  • Pantai Kerandangan II - 10.4 mi / 16.7 km
  • Induk beach - 10.9 mi / 17.5 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 43 min drive
map
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Jl Jendral Sudirman 40 Rembiga, Mataram, Mataram, 83239, ID, Indonesia

At a glance

Hotel size

  • This hotel has 164 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/cafe
  • 24-hour room service
  • Barbecue grills

Things to do

  • Number of outdoor pools - 1
  • Fitness facilities
  • Full-service spa
  • Number of spa tubs - 1

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • Indonesian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Bajuri Wellness Centre.

Fees & policies

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for IDR 300000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

  • Golden Tulip Mataram Lombok Hotel
  • Lombok Astoria Hotel Mataram
  • Lombok Astoria Hotel Hotel Mataram
  • Golden Tulip Mataram Lombok
  • Golden Tulip Lombok
  • Lombok Astoria Hotel Mataram
  • Lombok Astoria Mataram
  • Lombok Astoria
  • Lombok Astoria Hotel Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Lombok Astoria Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Lombok Astoria Hotel.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Malimbu Restaurant. Nearby restaurants include Omah Cobek (2.1 mi), Cim Smak (2.1 mi), and Dingklik Coffee (2.1 mi).
  • Lombok Astoria Hotel has a spa and an outdoor pool, as well as a fitness center and a garden.
9.0.Superb.
  • 8.0.Very good

    Nice room, pleasant service.

    Front desk service was good. Seeing we were with kids, they allowed us to choose the room, between 2 beds or a single big bed, even allowing us to go to the room to have a look. Room was of good size, clean, well furnished and overlooked the pool. Bed was comfortable. Overall, thumbs up!

    Jumiaty, Family trip, Sep 13, 2016

    Verified Hotels.com guest review

  • 10.0.Exceptional

    nice, clean, pretty good size room with a beautiful view. Breakfast came with a lot of variety. If I visit Lombok again I would stay at the same hotel

    Anita, 3 night family trip, Dec 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel with sumptuous breakfast

    5 night business trip, Oct 13, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    I like modern decor and building. Not fan of the big glass window inside the room. I told my daughter to stay from it. Big variety of breakfast food, but most food are cold and tasteless.

    2 night family trip, Oct 12, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Good condition and spacious

    Good condition of hotel and room. Spacious not cramped. Nice pool and spa.

    1 night family trip, Aug 21, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good overall experience. Let down by mediocre food and room service.

    Kevin, 4 night family trip, Aug 3, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Pemberitahuan request lewat email tidak respon untuk 2 kamar bersebelahan, untungnya pas check in di hari itu diberi kamar bersebelahan. Ini sudah memberi suatu nilai positif bagi kami. Tapi ada sedikit kendala di bedding, dimana sarung bantal kotor sepertinya bekas kotoran yang dicuci tidak bisa hilang, sampai check out pun tetap tidak diganti. dinding pintu dan beberapa jendala kotor. kami tinggal di kamar 7xx, diatas kamar kami, untuk 2 malam kami menginap terdengar bunyi yang sangat mengganggu ketenangan tidur kami sekitar pukul 10.00 malam keatas, seperti orang menggeser meja atau kursi, kadang kejatuhan barang sehingga sempat tidur kami terganggu gara2 bunyi kebisingan tersebut..mengenai sarapan pagi rata2 dan tidak ada perubahan dan nilai positif wifi best dan panorama indah...saran kami utk pihak management supaya berbuat lebih baik lagi sesuai nilai review yang didapat selama ini dari pada nasabah dan mau melakukan perubahan,...terima kasih

    2 night family trip, Jul 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    great service, location little bit quite

    1 night business trip, Jun 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel Lombok Astoria was a great place to stay. The rooms were spacious with a comfy bed and nice shower (as well as the shower amenities). The pool was beautiful and relaxing, and booking a massage at the spa was easy. The free breakfast is a massive buffet with a great variety of local cuisine and tradition western breakfast options. The one thing I would have appreciated was a hotel guide in the room. Having a book to specify times the pool/gym were open, or the hours of breakfast helps those after aong trip who just want to get to their room.

    Sang Woo, 1 night trip, Apr 24, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    located in the quiet area of Mataram where surrounded with nice food corners make this hotel is my favorite. The restaurant of the hotel is also very good and food taste is awesome.

    1 night trip, Dec 4, 2018

    Verified Expedia guest review

See all 50 reviews