Guests
All properties in Kaga, Ishikawa (prefecture), Japan

Yukai Resort NEW MARUYA Hotel

3-star ryokan with restaurant, near Lake Shibayama

  • Free WiFi and free parking

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Exterior
  • Buffet
  • Outdoor Pool
Outdoor Pool. Image 1 of 44.
1 / 44Outdoor Pool
A-2-1, Katayamazu Onsen, Kaga, 922-0412, Ishikawa, Japan
7.0.Good.
See all 14 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 62 guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Free train station pick-up
  • 24-hour front desk

Feel at home

  • Refrigerator
  • Separate bathtub and shower
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker

What’s around

  • Katayamazu Hot Spring - 3 min walk
  • Lake Shibayama - 1 min walk
  • Ukimido Temple - 5 min walk
  • Aizenji Temple - 6 min walk
  • Nakaya Ukichiro Museum of Snow and Ice - 9 min walk
  • Shibayamagata Fountain - 30 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Traditional Room, Non Smoking (Japanese)
  • Traditional Room, Non Smoking (For 3-4 Person)

Location

A-2-1, Katayamazu Onsen, Kaga, 922-0412, Ishikawa, Japan
  • Katayamazu Hot Spring - 3 min walk
  • Lake Shibayama - 1 min walk
  • Ukimido Temple - 5 min walk

What’s around

Landmarks

  • Katayamazu Hot Spring - 3 min walk
  • Lake Shibayama - 1 min walk
  • Ukimido Temple - 5 min walk
  • Aizenji Temple - 6 min walk
  • Nakaya Ukichiro Museum of Snow and Ice - 9 min walk
  • Shibayamagata Fountain - 30 min walk
  • Kaga Fruitland - 4.8 mi / 7.7 km

Getting around

  • Komatsu Airport (KMQ) - 16 min drive
  • Kagaonsen Station - 7 min drive
  • Kaga Daishoji Station - 15 min drive
  • Awara Onsen Station - 31 min drive
  • Free train station pick-up

At a glance

Size

  • 62 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free train station pick-up*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

At the property

Food and drink

  • Breakfast (surcharge)
  • Restaurant

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker

Freshen up

  • Separate bathtub and shower
  • Bidet
  • Hair dryer (on request)

Be entertained

  • LCD TV

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Small print

Also known as

  • Yukai Resort New Maruya Hotel Kaga-shi
  • Yukai Resort NEW MARUYA Hotel Kaga
  • Yukai Resort NEW MARUYA Hotel Ryokan
  • Yukai Resort NEW MARUYA Hotel Ryokan Kaga
  • Yukai Resort New Maruya Hotel
  • Yukai New Maruya Kaga-shi
  • Yukai New Maruya
  • Yukai Resort New Maruya Hotel Kaga
  • Yukai New Maruya Kaga
  • Yukai Resort NEW MARUYA Kaga
  • Yukai Resort NEW MARUYA
  • Yukai New Maruya Ryokan Kaga

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and dinner.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Yukai Resort NEW MARUYA Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in starting at 3 PM. Check-out time is noon. Contactless check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include La Vive (9-min walk), Taihei Sushi (2.5 mi), and Portico Tea House (3 mi).
  • Yukai Resort NEW MARUYA Hotel has a garden.
7.0.Good.
  • 10.0.Exceptional

    また利用したいお宿です

    バイキング形式の朝夕食でしたが、種類が豊富で大満足でした。部屋も綺麗で落ち着いた雰囲気でとても良かったです。

    kazuma, 1 night trip, Mar 18, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    部屋は清潔で、部屋からの眺めが素晴らしかったです。

    YOSHIKI, 2 night business trip, Dec 8, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    リーズナブルなホテル

    料金が安いので仕方がないのかもしれませんが、バイキング料理の内容が良くありません。 部屋は広い所を利用させて頂きました。 小松空港に近い(自家用車利用)ので、また利用させてもらいます。

    KOJI, 1 night trip, Oct 25, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    湯快リゾートグループは全てお勧めしません

    湯快リゾートグループは利用しない方がいいですよ。 設備が古い、ご飯が美味しくないことは安いので仕方ないと思いますが、お客さまへのおもてなしの精神が全くありません。 従業員の態度が悪過ぎて、不快になる滞在でした。 9月22日(火)14:45加賀温泉駅発の送迎バスで置いて行かれました。 また、同時刻に山中山代温泉方面の送迎を行うバス運転手がさらに酷い。予約したバスに置いていかれて困っている私に、電話で対応したフリをして、私に「ここは駐車場で危険なのであちらでお待ちください」と私を遠のけておいて、自分のバスを発車させ去って行きました。 お客さまに嘘をついて何もない駅で一人で待たせる、ありえない対応を受けたのですが、送迎バス運転手からの謝罪や、当人の処分、当人への教育はないのでしょうか。 ホテル到着後、ホテル側から事情聴取が行われた上で、謝罪と再発防止策の提示があると思っていたが何もありません。 本件を問題視しておらず、再発防止する気がないようです。 お客さま商売をやっていて、お客さまとのトラブルに対して「何もしない」ということはありえないと思います。 なぜこのようなことが起こったのか、誰のミスなのかははっきりさせないと、また他のお客さまを不快にさせてしまうと思います。 バスの予約変更を受けたオペレーターがその先どのような手順でホテル運転手に変更を伝えるのか知らないのですが、誰かが何かミスをした結果お客さまを不快にさせたことは明らかです。 そして、本件のミスに関わらず、私にあり得ない失礼な態度を取った山中・山代温泉方面の運転手は、サービス業に従事しているorしていないに関わらず、人として最低なことをしているので、処分あるいはお客さま対応に関する徹底的な再教育が必要だと思います。 次の3点について組織として対応が必要だと思いましたので、提言しましたが、宿泊から1週間経っても連絡はありません。 1. 誰のミスでお客さまの置き去りが発生したのか、オペレーターからの伝達に不備があったのか、などの原因調査 2. そのミスは今後どうすれば防げるのか、再発防止策の策定 3. 運転手の処分/指導内容の決定 湯快リゾートグループは二度と使用しません。皆さんもお気をつけください。不快な思いをする可能性が大いにあります。

    1 night trip, Sep 21, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    コスパ満足できました。

    食事も温泉も部屋の広さも満足しました。 唯一、マッサージ機が故障したままだったのが残念でした。お風呂上がりのマッサージ機を楽しみにしていたので。

    RYUJI, 1 night family trip, Mar 11, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    가성비 굿

    온천탕이 넓고 시원해서 좋았습니다. 가성비는 좋은데 아침, 저녁 부페의 메뉴 변동이 없어서 여러날 묶기에는 아쉬웠습니다.

    YOONHEE, 5 night trip, Jan 25, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    辛口ですみません

    料金的には普通という評価をさせて頂きました。しかし気になったのは前回、前々回に比べて食事の内容が徐々に悪くなって来ています。 改善の努力が必要です。

    Koji, 1 night trip, Sep 9, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    フロント対応が良い

    夜遅くでも手際よくチェックインをしてもらえ、気持ちよく宿泊できました。

    1 night business trip, Apr 22, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    1 night trip, Feb 15, 2021

    Verified Expedia guest review

  • 8.0.Very good

    MASAHIKO, 1 night business trip, Jan 21, 2020

    Verified Hotels.com guest review

See all 14 reviews