Crown Hotel

Photo gallery for Crown Hotel

Primary image
Balcony
Desk, laptop workspace, free WiFi
View from room
Desk, laptop workspace, free WiFi

Overview of Crown Hotel

Crown Hotel

2.5 star property
Hot springs hotel with full-service spa, connected to a shopping center, near Mataram Mall

6.4/10 Good

5 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • Laundry facilities
Map
Jl. Maktal no. 8, Cakranegara, Mataram, Lombok, 83231
Main amenities
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • 24-hour room service
  • Massage/treatment rooms
  • Airport drop-off service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Snack bar/deli
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In a state park
  • Lombok Epicentrum Mall - 8 min drive
  • Islamic Center NTB - 3 min drive
  • Senggigi Beach - 40 min drive
  • Lembar Port - 20 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 42 min drive
  • Airport drop-off service

About this property

Crown Hotel

Crown Hotel offers airport drop-off service (available 24 hours). You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy. Other highlights include a snack bar/deli, a terrace, and a garden. Fellow travelers like the helpful staff and central location.

At a glance

Hotel size

  • 18 rooms

Arriving/Leaving

  • Check-in time from 11:30 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 15
  • Check-out time is 2:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport drop off (available 24 hours)*

Other information

  • Clothing optional (nudity permitted in public areas)

Property amenities

Food and drink

  • Free breakfast
  • Restaurant
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible parking

Languages spoken

  • English
  • Indonesian

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

What to enjoy

  • Balcony
  • Yard

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Bridal salon and spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with hot springs/mineral springs.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Spa fee: IDR 200000 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 225000 per vehicle
  • Spa access is available for an extra charge of IDR 200000 per day
  • Laundry facilities are available for an extra charge of IDR 25000 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 15 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Clothing is optional at this property.

This property does not have elevators.

This property accepts credit cards.

Also known as

Crown Hotel Mataram
Crown Mataram
Crown Hotel Hotel
Crown Hotel Mataram
Crown Hotel Hotel Mataram

Frequently asked questions

Overall score and ratings

6.4

Good

5.2/10

Cleanliness

6.0/10

Staff & service

5.6/10

Property conditions & facilities

6/10 Good

Good location to get easy access for food & shops
Suitable to stay for vacation as the location of the hotel is in the city centre
Govindarajan, 4-night trip
Verified Expedia guest review

8/10 Very good

Central location, average rooms
The rooms are nothing special. The included breakfast is Nasi goreng delivered to the room with sweet tea. Not a three star in my opinion.
Verified Hotels.com guest review

8/10 Very good

Satisfied
Easily accessible with good ambience, walking distance to highlights of the town.
Verified Hotels.com guest review

2/10 Poor

Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review