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The Face Suites Kuala Lumpur

Photo gallery for The Face Suites Kuala Lumpur

2 restaurants, lunch and dinner served, international cuisine
2 outdoor pools
In-room safe, desk, laptop workspace, blackout curtains
Deluxe Room, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, dishwasher, electric kettle
Deluxe Room, 2 Bedrooms | Living area | 42-inch LED TV with satellite channels, TV

Overview of The Face Suites Kuala Lumpur

VIP Access

The Face Suites Kuala Lumpur

5.0 star property
Luxury aparthotel with 2 restaurants, near Petronas Twin Towers

8.8/10 Fabulous

1,453 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Kitchenette
  • Air conditioning
The price is S$102
Price available on 12/04/2023
Map
1020, Jalan Sultan Ismail, Kuala Lumpur, 50250
Main amenities
  • 200 apartments
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Rooftop terrace
  • Fitness centre
  • Valet parking
  • Self parking
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
Feel at home
  • Children's pool
  • Rollaway/extra beds
  • Kitchenette
  • Television
  • Daily housekeeping
  • Washer/dryer

Room options

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 13 min walk
  • Suria KLCC Shopping Centre - 14 min walk
  • KLCC Park - 16 min walk
  • Pavilion Kuala Lumpur - 17 min walk
  • Berjaya Times Square - 31 min walk
  • Kuala Lumpur Sentral - 42 min walk
  • Kuala Lumpur Tower - 7 min drive
  • Merdeka Square - 3 min drive
  • Petaling Street - 8 min drive
  • World Trade Centre Kuala Lumpur - 12 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive
  • Kuala Lumpur International Airport (KUL) - 54 min drive
  • Kuala Lumpur Sultan Ismail Station - 16 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 20 min walk
  • Kuala Lumpur Masjid Jamek Station - 22 min walk
  • Bukit Nanas Station - 3 min walk
  • Dang Wangi Station - 5 min walk
  • Medan Tuanku Station - 6 min walk

Restaurants

  • Starbucks - 4 min walk
  • Restoran Kak Mah Tomyam - 3 min walk
  • Kak Mah Nasi Bubur Berlauk - 3 min walk
  • R.A Nasi Lemak - 4 min walk
  • San Francisco Coffee - 5 min walk
Map

About this property

The Face Suites Kuala Lumpur

The Face Suites Kuala Lumpur features a rooftop terrace and puts you within a 15-minute walk of Petronas Twin Towers. Guests can take a dip in one of 2 outdoor pools or enjoy international cuisine at Cafe iL Viso, one of 2 restaurants. A bar/lounge and a fitness centre are other highlights, and apartments offer conveniences such as kitchenettes and washers/dryers. Fellow travellers like that it's only a short walk to public transportation: Bukit Nanas Station is 3 minutes away and Dang Wangi Station is 5 minutes.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per stay)
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Restaurants on site

  • Cafe iL Viso
  • Deep Blue

Kitchenette

  • Fridge (full size)
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: MYR 90 per night

Bathrooms

  • Shower
  • Hairdryer
  • Toilet paper
  • Towels provided
  • Dressing gowns
  • Bidet
  • Shampoo
  • Soap

Entertainment

  • 42-inch LED TV with satellite service

Outdoor areas

  • Rooftop terrace

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Free bottled water
  • 24-hour front desk

Location highlights

  • In the shopping district
  • In the city centre

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector
  • Security system
  • Smoke detector
  • Window guards

General

  • 200 rooms
  • 51 floors

Special features

Dining

Cafe iL Viso – This café specialises in international cuisine and only serves light fare.
Deep Blue – This rooftop bar specialises in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 300.00 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from March 15 2023 to March 16 2023 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for MYR 90 per night
  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

  • Self-parking costs MYR 10 per day
  • Valet parking costs MYR 30 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

<p>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector, a security system and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

Also known as

Face Suites Kuala Lumpur
Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur
Face Suites Aparthotel
Face Suites
The Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur Kuala Lumpur
The Face Suites Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

Does The Face Suites Kuala Lumpur offer free cancellation for a full refund?
Yes, The Face Suites Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Face Suites Kuala Lumpur?
As of 26 March 2023, prices found for a 1-night stay for 2 adults at The Face Suites Kuala Lumpur on 12 April 2023 start from S$102, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Face Suites Kuala Lumpur?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at The Face Suites Kuala Lumpur?
Yes, there are 2 outdoor pools and a children's pool. The swimming pool will be unavailable from March 15 2023 to March 16 2023 (dates subject to change).
Are pets allowed at The Face Suites Kuala Lumpur?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Face Suites Kuala Lumpur?
Yes. Self-parking costs MYR 10 per day. Valet parking costs MYR 30 per stay.
What are the check-in and check-out times at The Face Suites Kuala Lumpur?
You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at The Face Suites Kuala Lumpur and nearby?
The Face Suites Kuala Lumpur has 2 outdoor pools and a fitness centre.
Are there restaurants at or near The Face Suites Kuala Lumpur?
Yes, there are 2 on-site restaurants, featuring international cuisine.
Does The Face Suites Kuala Lumpur have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a fridge, a dishwasher and a microwave.
What's the area around The Face Suites Kuala Lumpur like?
The Face Suites Kuala Lumpur is in Kuala Lumpur City Centre, a short 3-minute walk from Bukit Nanas Station and 13 minutes' walk from Petronas Twin Towers.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

Reviews

8/10 Very good

Nice place to stay, BIG rooms
Love the hotel, the rooms are huge and in a good location. However public transit isnt as close as would be preferable but thats an issue throughout KL.
Carl, 2-night trip
Verified Hotels.com guest review

6/10 Good

Lucille, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Selvarajan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location. Big rooms. Nice staff.
Nai, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great apartments and amazing infinity pool..
Henrik, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

8/10 Very good

Everything is good except the clealiness of the floor and bedsheet pillow stains is there
Verified Expedia guest review

10/10 Exceptional

Good location and great roof top swimming pool
Kwok Kwong, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Location is convenient to all the shopping places
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review