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All properties in Baños de Agua Santa, Tungurahua, Ecuador
1 room, 2 adults

Sangay Spa Hotel - Baños de Agua Santa

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Free WiFi
  • Elevator
Plaza Isidro Ayora 100, Baños de Agua Santa, Tungurahua, Ecuador

Family-friendly hotel in Baños de Agua Santa with spa and outdoor pool
  • Free buffet breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Free WiFi
    • Elevator
  • Collect stampsYou can collect™ Rewards stamps here
  • Very clean rooms. Comfortable beds. The staff has great customer service skills. Good…Jan 26, 2020
  • Fantastic location directly across from the waterfall (and baths) with an inspiring view.…Feb 12, 2019

Sangay Spa Hotel - Baños de Agua Santa

More Info: 6823 2342

from S$74
  • Plaza Sangay Doble
  • Plaza Sangay Matrimonial
  • Plaza Sangay Triple
  • Plaza Sangay Suite
  • Jacaranda Doble
  • Junior Suite Matrimonial
  • Cabañas Luxury Doble
  • Cabañas Luxury Matrimonial
  • Cabañas Luxury Triple
  • Cabañas Estándar Doble:
  • Cabañas Estándar Matrimonial
  • Cabañas Estándar Triple
  • Cabañas Estándar Cuádruple
  • Cabañas Estándar Quintuple

What’s around Sangay Spa Hotel - Baños de Agua Santa


  • Termas de la Virgen - 1 min walk
  • Juan Montalvo Park - 6 min walk
  • Church of the Virgin of the Holy Water - 6 min walk
  • Sebastian Acosta Park - 6 min walk
  • Banos Central Market - 7 min walk
  • Piscinas El Salado Thermal Bath - 25 min walk
  • San Martin Zoo - 33 min walk
  • The Tree House - 45 min walk

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 170 min drive

At a glance

Key facts

Hotel size

  • This hotel has 66 rooms


  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)

  • Babysitting/childcare *


  • Pets allowed (dogs only) *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
Working away
  • Business center
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Freshen up
  • Shower only
  • Free toiletries
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping

Special features


The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.


Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Sangay Spa Hotel - Baños de Agua Santa’s small print

Also known as

  • Sangay Spa
  • Sangay Hotel Banos Agua Santa
  • Sangay Spa Hotel Baños de Agua Santa
  • Sangay Spa Hotel Hotel Baños de Agua Santa
  • Sangay Spa
  • Sangay Spa Hotel Hotel
  • Sangay Spa Hotel Hotel
  • Sangay Spa Hotel Baños de Agua Santa
  • Sangay Spa Hotel Hotel Baños de Agua Santa
  • Sangay Spa Banos
  • Sangay Spa Hotel
  • Sangay Spa Hotel Banos
  • Sangay Hotel Banos
  • SANGAY Baños


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Optional extras

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 10 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sangay Spa Hotel - Baños de Agua Santa

  • Does Sangay Spa Hotel offer free cancellation for a full refund?
    Yes, Sangay Spa Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Sangay Spa Hotel currently open?
    This property is closed until further notice.
  • What are the cleanliness and hygiene measures currently in place at Sangay Spa Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sangay Spa Hotel?
    Yes, there's free self parking.
  • Is there a pool at Sangay Spa Hotel?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Sangay Spa Hotel?
    Yes, dogs are welcome. There's a charge of USD 10 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Sangay Spa Hotel?
    You can check in from 3:00 PM to 11:00 PM. Check-out time is noon.
  • Are there restaurants at or near Sangay Spa Hotel?
    Yes, there's an onsite restaurant.

Recent reviews

Good 7.8 From 34 reviews

Exceptional 10.0
Best place to stay in Baños
A very comfortable hotel with a nice spa (included) and a good breakfast. A great view of the waterfall from our balcony. A few minutes walk from the very noisy center on Baños makes for a much calmer stay.
Shmuel, us1 night romance trip
Poor 2.0
Dingy room. Bed bugs.
Stanley, au1 night romance trip
Very good 8.0
Destino preferencial em Baños
O Sangay Spa Hotel apesar de ser um hotel nos seus 60 anos, tem as areas sociais e quartos restaurados com muito bom gosto, a localização é excelente, à 10 minutos caminhando do terminal de ônibus e das principais atrações da cidade de Baños. Esta a frente das cachoeiras que são o cartão postal da cidade e das Termas de la Virgen. O quarto é confortável com uma excelente cama, tv a cabo, wi-fi rápido e se tiveres a sorte de ficar de frente para as cachoeiras, terás um sono maravilhoso com o cantar das águas. O banheiro tem uma boa ducha com bons amenities. O Spa Indra Ayurvedic é o ponto alto do hotel com a filosofia de massagens ayurvédica, tratamentos estéticos e o Baños de Cajon, também tem saunas a vapor turca e seca, banheiras de massagem jacuzzi, sala de fitness e piscina externa. O Staff é prestativo e atencioso, os serviços são muito bons. O ponto fraco ficou por conta do café da manhã que não está no nível do hotel, conversei com a gerencia e estão mudando para melhor. Vale a pena. Eu recomendo!!!!
Andre, br5 night trip
Fair 4.0
ENRIQUE, ec1 night trip with friends
Very good 8.0
Como lo expliqué nos dieron una habitación bien sencilla y después de reclamar nos cambiaron no debe ser sorpresas el hospedaje reservado
Carlos, ec3 night family trip
Very good 8.0
Great hotel and location
Loved this hotel. The location was perfect for walking into town, yet far enough to avoid a lot of noise. The staff were warm, welcoming and helpful. We only had one issue on our last night with a party that was quite loud taking place late in the game room on the property. After asking staff to quiet the party down, the noise level dropped and the rest of the evening was pleasant.
Joan, mx3 night trip with friends
Very good 8.0
Bonito hotel cercano a todo .. faltó la cafetera en el cuarto para disponer de agua caliente y /O tomarse un cafe
Dagle Diogenes, us2 night family trip
Very good 8.0
Visita Hotel Sangay
Muy bien, el servicio muy bueno, la habitación limpia y confortable, lo único que podría decir es que el restaurante debería tener un horario más accesible de atención con respecto al almuerzo y cena, por lo demás una experiencia muy buena.
ec2 night family trip
Good 6.0
the double standard room is so small that can only put two small beds , because the holidays so i guess that is why the hotel cannt help to change to one kind bed. the breakfast is so limited ,what is wrose ,i waited 15 minutes for the omelet but someone come later than me can take in advance , the room is clean, the waiter is kind and general environment is good
cn2 night romance trip
Poor 2.0
Cuando llegué, la recepcionista me dió una habitación que no correspondía al precio que yo pagué, ella me dijo que no era su problema, que les reclame a ustedes y que me iba a dar una habitación de una tarifa menor porque el hotel estaba a full. Me dieron una habitación muy incómoda, no era ni para hotel de 2 estrellas, no tenía ventilacilón ni privacidad, se veía sucia y mal cuidada, las colchas olian mal y la televisión no funcionaba bien. No había espacio para nada, ni siquiera almohadas suficientes. No pude dormir, al siguiente día reclamé, y me hicieron un upgrade, me regalaron un masaje, pero el gerente no quiso hablar conmigo, dijeron que reclame a través de ustedes. En el restaurante del desayuno habín moscos, el mantenimiento del hotel no es bueno. Yo no creo justo haber pagado $115 por esa primera noche así que solicito devolución. Favor decir al gerente que esas cabañas que parecen barracas no son ni para $30.
ELIZABETH, ec2 night family trip

Sangay Spa Hotel - Baños de Agua Santa

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