Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

Never more , staff not kindly the only nice when u pay something

I visited this resort a few years ago and it has greatly declined. The pros are the staff, every single staff was friendly and helpful. The facility itself is very child friendly, there are plenty of things for kids to do. The cons…. There is nothing gourmet about the food. There are items missing at every single restaurant we went to. At Fresco we ordereda dominican chimi burger. There was no coleslaw, no dominican bun! It was a regular burger on a sesame seed bun with lettuce, tomatoes and uncooked onions. There was no croutons for the Cesar salad as noted on their menu. No grilled shrimp skewers. At the Italian restaurant no crème brûlée. No gnocchi… at WokWokno also missing dishes off the menu. I ordered a martini I never received even though I reminded the staff 3 times. Room service was not good. The second time we ordered room service it took almost 90 minutes for our food to come and that was after we called to check on the order 60 mins after placing our order. At the buffet there were no bowls for cereal or oatmeal. The tables weren’t bussed so there was a shortage of tables. The plates keep running out. Its like no one was managing the place. And the worst part was the small amount of lounge chairs around the pool. Such a huge resort and there were literally about 100 chairs if that. With plenty of space for more chairs. Familles , like ours resorted to placing towels on the concrete and sitting on that. Diff to make reservations at half empty restaurants

all ok

The food selection could have been better, I got brave at the Asian restaurant and ended up getting sick for a day. The resort is geared towards children and my children had a really good time. They tried a bunch of new food at the Buffett which was one of our goals. Ut as an adult, I left hungry and because I don’t drink a lot, that part was disappointing to me. It seems like almost everything is an upgrade here. We bought a couple of them to enhance our stay but beware that even though you don’t have to spend any extra money, they are going to ask you to every chance they get. If you are doing it for the Kids, this place is great.

Recreation activities