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Smile Hotel USJ

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Family Room | In-room safe, desk, iron/ironing board, free WiFi
Double Room | In-room safe, desk, iron/ironing board, free WiFi

Overview of Smile Hotel USJ

Smile Hotel USJ

3.0 star property
3-star hotel, convenient for Sunway Pyramid Mall
6.6 out of 10 Good
6.6/10 Good

36 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
The price is S$19
Price available on 08/06/2023
21, Jalan USJ Sentral 3, Subang Jaya, Selangor, 47610
Main amenities
  • Daily housekeeping
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Free self-parking
  • Free toiletries

Room options

About this area

What's nearby

  • Sunway Pyramid Mall - 6 min drive
  • Paradigm Mall - 9 min drive
  • University of Malaya - 12 min drive
  • 1 Utama - 12 min drive
  • Mid Valley Megamall - 13 min drive
  • Bukit Jalil National Stadium - 13 min drive
  • Kuala Lumpur Sentral - 15 min drive
  • I-City - 18 min drive
  • Petaling Street - 17 min drive
  • Merdeka Square - 18 min drive
  • IOI City Mall - 20 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 22 min drive
  • Kuala Lumpur International Airport (KUL) - 33 min drive
  • SS 15 - 5 min drive
  • Kuala Lumpur Subang Jaya KTM Komuter Station - 7 min drive
  • Kuala Lumpur Setia Jaya KTM Komuter Station - 7 min drive


  • Rasa Village Food Court - 6 min walk
  • K Grill Korean BBQ - 11 min walk
  • Coffee & Toast - 10 min walk
  • Oiso Korean Traditional Restaurant & Cafe - 10 min walk
  • Sate Kajang Retro - 2 min walk

About this property

Smile Hotel USJ

At Smile Hotel USJ, you'll be within a 15-minute drive of Sunway Pyramid Mall and Bukit Jalil National Stadium. You'll have free perks such as WiFi and self-parking. Also, this hotel is within a short drive of Mid Valley Megamall. Fellow travellers say good things about the overall property condition and location.

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 36 rooms


  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Room service (limited hours)


  • 24-hour front desk
  • Free newspapers in reception
  • Luggage storage


  • Safe-deposit box at front desk


  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LED TV

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Cash deposit: MYR 20.00 per stay

Hygiene & cleanliness

Social distancing measures are in place.


This property accepts credit cards.

Also known as

Smile Hotel Subang USJ
Smile Hotel USJ
Smile Subang USJ
Smile USJ
Smile Hotel USJ Subang Jaya
Smile USJ Subang Jaya
Smile Hotel USJ Hotel
Smile Hotel USJ Subang Jaya
Smile Hotel USJ Hotel Subang Jaya

Frequently asked questions

Does Smile Hotel USJ offer free cancellation for a full refund?
Yes, Smile Hotel USJ does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Smile Hotel USJ?
As of 2 June 2023, prices found for a 1-night stay for 2 adults at Smile Hotel USJ on 8 June 2023 start from S$19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Smile Hotel USJ?
This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Smile Hotel USJ?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Smile Hotel USJ?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Smile Hotel USJ?
You can check in from 2 PM - midnight. Check-out time is noon.







Staff & service




Property conditions & facilities




8/10 Very good

1-night trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Expedia guest review

10/10 Exceptional

Good hotel
1-night romance trip
Verified Expedia guest review

2/10 Poor

Just stay away!
This hotel was quite the experience. Our initial impressions of the small room were OK we can deal with it but over our stay of 4 nights, they didn't fail to make it worse. Our sheets and towels weren't clean to begin with and the room service gives you new sheets and towels that are stained as well. Don't plan on making any coffee/tea since they don't provide a kettle. We had to ask for toilet paper and it came half a day later when we were out, and they just put the toilet paper roll on the bed, didn't change it in the holder, not to mention the toilet leaks constantly. On our second day we came back and our room access was cut off for some reason and once we got back into our room, we noted that they hadn't cleaned anything even though we requested it. We came back at 5pm and it still wasn't cleaned so we had to go to the front desk to ask them to clean it while we left for dinner. Although the rooms are labelled non-smoking, you definitely smell smoke when you come into the building and sometimes when you walk on the floors. Also, wifi access randomly fails and the password on the information card in the room is incorrect, look for it on your room card. Don't pay for a city view, the window is literally a foot wide! The "smile" part of this hotel is non-existent. There is someone that sits at the front desk but you can't see them. They never say hello or anything! I don't have enough characters to finish my rant!
Mike, 4-night romance trip
Verified guest review

4/10 Fair

Bed bug
Overall OK. But the bed got big. Cannot sleep whole night
1-night business trip
Verified guest review

6/10 Good

Smile! There's a Great Country Bar Next Door
For what you pay, Smile Hotel is decent. It's a bit ghetto, though - neon flashing hotel sign, located down an industrial/business ally type street, stinky cigarette smell in lobby and rooms, and small cramped rooms. The staff is not too friendly (my hunch is that they have to deal with a lot of lowbrow types and thus have their guard up) but they are helpful. The first night I was awoken by some fighting (domestic violence) in another room but after complaining at the front desk and the hotel attendant confronting the couple, it stopped. The best thing about Smile Hotel is not anything to do with the hotel itself but this quaint little local country bar that's right across the street. It's a great place to grab a good meal, a few beers, and play a game of pool (snooker). The staff at the country bar are extremely friendly and make up for what's missing at Smile Hotel.
Bradley, 4-night family trip
Verified guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

Quiet place and room
Basic room with necessary items provided. But there was small roaches running around in the toilet.
2-night business trip
Verified guest review

4/10 Fair

Overpriced for the service provided
Toilet was dirty, towels yellowish. Only advantage is easy to find parking at night. Night time very few eateries by walking distance
1-night business trip
Verified guest review

8/10 Very good

The hotel is near many shops, so it is easy for us to find food and beverages.
Finaz, 1-night trip
Verified Expedia guest review