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All properties in Santo Domingo, Distrito Nacional, Dominican Republic

Intercontinental Real Santo Domingo

Luxury hotel with 3 restaurants, near Acropolis Center

  • Free WiFi and free parking
From
S$212
  • Hotel Bar
  • Hotel Bar
  • Pool
  • Pool
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1 / 205Hotel Bar
9.4.Exceptional.
  • The moment I walked into the room and went to the bathroom I knew this was going to be a…

    Feb 15, 2021

  • Wonderful hotel. Thoroughly enjoyed my five night stay. Exceptional staff.

    Jan 15, 2021

See all 230 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG), Safe Travels (WTTC - Global), and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Dining options
Shopping
Convenient
Walkable
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 227 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Free toiletries

What’s around

  • In Santo Domingo Financial District
  • Acropolis Center - 1 min walk
  • Centro Olimpico - 36 min walk
  • National Museum - 45 min walk
  • National Palace - 3.4 mi / 5.4 km
  • Parque Colon - 4.6 mi / 7.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Club Room, 1 King Bed, City View (Intercontinental High Floor)
  • Classic Room, 1 King Bed
  • Room, 1 King Bed, Accessible (Mobility)
  • Club Room, 2 Double Beds (Intercontinental High Floor)
  • Classic Room, 2 Double Beds, City View
  • Suite, 1 Bedroom, City View
  • Presidential Suite, 1 King Bed
  • Superior Room
  • Classic Room, 1 King Bed, Pool View
  • Classic Room, 2 Double Beds, Pool View
  • Suite, 1 Bedroom, Pool View
  • Classic Room, 1 King Bed, City View, Corner
  • Classic Room, 2 Double Beds
  • Classic Room, 1 King Bed, City View

Location

  • In Santo Domingo Financial District
  • Acropolis Center - 1 min walk
  • Centro Olimpico - 36 min walk

What’s around

Landmarks

  • In Santo Domingo Financial District
  • Acropolis Center - 1 min walk
  • Centro Olimpico - 36 min walk
  • National Museum - 45 min walk
  • National Palace - 3.4 mi / 5.4 km
  • Parque Colon - 4.6 mi / 7.4 km
  • Cathedral of Santo Domingo - 4.6 mi / 7.4 km
  • Alcazar de Colon - 4.7 mi / 7.5 km

Getting around

  • Las Americas Intl. Airport (SDQ) - 43 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 28 min drive
  • Ulises F. Espaillat Station - 21 min walk
  • Pedro Mir Station - 27 min walk
  • Freddy Beras Goico Station - 27 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 227 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • Dominican Republic may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Full-service spa
  • Spa treatment room(s)
  • Golfing on site
  • Sauna

Working away

  • 24-hour business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 9000
  • Conference space size (meters) - 836
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 48-inch Smart TV
  • Cable TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

SPA Intercontinental has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

The Market - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Factory - This restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Nau Lounge - This restaurant specializes in sushi and serves lunch, dinner, and light fare. Open daily.

Bar Blue - This poolside bar specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

VanGogh Bar - This lobby lounge specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Small print

Also known as

  • Intercontinental Real Santo Domingo Hotel
  • Intercontinental Real Santo Domingo
  • InterContinental Santo Domingo Hotel
  • InterContinental Santo Domingo
  • Intercontinental Real Santo Domingo Hotel
  • Intercontinental Real Santo Domingo Santo Domingo
  • Intercontinental Real Santo Domingo Hotel Santo Domingo

Optional extras

Breakfast costs between USD 10 and USD 40 for adults, and USD 5 and USD 30 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Intercontinental Real Santo Domingo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining and international cuisine. Nearby restaurants include Don Pepe (3-min walk), La Cassina (4-min walk), and Yao Asian Cuisine (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 50 per vehicle one way.
  • Have fun during the warmer months with activities such as tennis. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Intercontinental Real Santo Domingo also has 2 bars and a 24-hour health club, as well as a sauna.
9.4.Exceptional.
  • 6.0.Good

    Good but not very private

    The room has issues of light and noise. I can hear slamming doors and the tv of the next room. The bathroom is nice as the bed.

    Arturo, 1 night trip, Jan 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel and great location.

    Great hotel, located in the center of Santo Domingo. Friendly staff. Had dinner and breakfast which were very good. The infinity pool is very nice with a bar on site. Room was spacious and clean, the view wasn't great but all can't be perfect. Overall great hotel.

    Marcos, 1 night trip, Dec 26, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent

    Shahram, 1 night business trip, Nov 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Like it!

    Beautiful suite with view; large bathroom; very nice services.

    1 night family trip, Nov 27, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Would definitely recommend

    Excellent

    vladimir, 2 night business trip, Nov 19, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I think this is one of the best hotels in Santo Domingo City. Great location and great modern rooms. 👌

    Eddy, 1 night romance trip, Nov 19, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Should be better regardless of COVID

    Food choices and quality have deteriorated. While changes in procedures due to COVID-19 are understandable, deterioration in food quality is not. Furthermore some changes in procedures could have been better implemented. To wit: 1. Food choices were reduced at both available restaurants (i.e. missing basic sushi ingredients). This is understandable. However what is not understandable is that the quality of what was avaliable is not up to prior standards. This was true for the sunomuno salad, and breakfast as well. 2. Procedures: The mini bar was empty in our suite. One would expect that at least some basic non perishable items be available. Everything required a call to room service, with the corresponding service and tip charges. The executive lounge was closed. This is also understandable. But if this is the case, at least provode some basic non perishables for guests who woul otherwise use the lounge given their room type or status. Lastly, if you are staying in a suite with included breakfast that would normally be served in the lounge, offer room service breakfast or at least a credit for room service (it is available at full chsrge). Staff were, as always, friendly and well trained. But we expected more. We had spent the prior two nights at a boutique hotel in Samana where everything was excellent despite having some closures (such as the beach club). And recently we visited a Small Leading Hotel in Punta Cana where everything was perfect.

    1 night trip, Nov 8, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    great city escape !!

    Excellent Service .... Desde el recibimiento hasta la despedida... excelente comida, el spa es maravilloso. Pocos lugares tienen este servicio para sus huéspedes.

    Norma, 1 night trip, Nov 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great value great staff awesome location and amenities will definitely stay there again

    John, 6 night trip, Oct 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The service was great and very good , the employee was very friendly evething was the best

    Rosangeles, 2 night business trip, Oct 4, 2020

    Verified Orbitz guest review

See all 230 reviews