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Jayleen Clarke Quay Hotel

3.0 star property
3-star hotel, convenient for Raffles Place

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Jayleen Clarke Quay Hotel

Photo gallery for Jayleen Clarke Quay Hotel

In-room safe, desk, laptop workspace, iron/ironing board
Restaurant
Concierge desk
Shower, free toiletries, hair dryer, towels
Exterior

Overview of Jayleen Clarke Quay Hotel

7.0

Good

Property highlights

  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Map
25 New Bridge Road, Singapore, 059390
Main amenities
  • Daily housekeeping
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Vending machine
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

View all photos for Standard Room (Queen)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room (Queen)

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Queen)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room (Queen)

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room (3 pax)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room (3 pax)

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Deluxe Quadruple Room

  • 17 sq m
  • Sleeps 4
  • 4 Single Bunk Beds

About this area

What's nearby

  • In Downtown Singapore
  • Raffles Place - 9 min walk
  • Bugis Street Shopping District - 20 min walk
  • Orchard Road - 27 min walk
  • Marina Bay Sands Skypark - 27 min walk
  • Gardens by the Bay - 29 min walk
  • Marina Bay Sands Casino - 29 min walk
  • Marina Bay Street Circuit - 29 min walk
  • Boat Quay - 1 min drive
  • Raffles City - 2 min drive
  • National Museum of Singapore - 2 min drive

Getting around

  • Singapore (XSP-Seletar) - 24 min drive
  • Changi Airport (SIN) - 26 min drive
  • Senai International Airport (JHB) - 63 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 21.7 miles/35 km
  • JB Sentral - 26 min drive
  • Clarke Quay Station - 2 min walk
  • Fort Canning MRT station - 7 min walk
  • City Hall Station - 10 min walk

Restaurants

  • Don Don Donki - 1 min walk
  • Song Fa Bak Kut Teh 松发肉骨茶 - 1 min walk
  • Swissbake - 2 min walk
  • Burger King - 1 min walk
  • Marutama Ramen - 1 min walk
Map

About this property

Jayleen Clarke Quay Hotel

Jayleen Clarke Quay Hotel puts you a short five-minute drive from Marina Bay Sands Casino and Orchard Road. Guests will have free perks such as WiFi and wired Internet. Other highlights include a snack bar/deli and a terrace. Public transportation is only a short walk: Clarke Quay Station is 2 minutes and Fort Canning MRT station is 7 minutes.

Languages

Chinese (Mandarin), English, Filipino, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property is unable to accept any bookings from guests who are serving Stay Home Notice (SHN).

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Coffee shop
  • Snack bar/deli

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Fridge (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The tax amount, which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

Children & extra beds

  • Cots/infant beds are available for SGD 23.53 per night
  • Rollaway beds are available for SGD 40.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Jayleen Clarke Quay Hotel Singapore
Jayleen Clarke Quay Hotel
Jayleen Clarke Quay Singapore
Jayleen Clarke Quay
Jayleen Clarke Quay
Jayleen Clarke Quay Hotel Hotel
Jayleen Clarke Quay Hotel Singapore
Jayleen Clarke Quay Hotel (SG Clean)
Jayleen Clarke Quay Hotel Hotel Singapore

Frequently asked questions

Does Jayleen Clarke Quay Hotel offer free cancellation for a full refund?
Yes, Jayleen Clarke Quay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Jayleen Clarke Quay Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Jayleen Clarke Quay Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Jayleen Clarke Quay Hotel?
Sorry, there's no on-site parking at Jayleen Clarke Quay Hotel.
What are the check-in and check-out times at Jayleen Clarke Quay Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Jayleen Clarke Quay Hotel?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (3-min drive) and Resort World Sentosa Casino (9-min drive) are both nearby.
What's the area around Jayleen Clarke Quay Hotel like?
Jayleen Clarke Quay Hotel is a short 2-minute walk from Clarke Quay Station and 20 minutes' walk from Bugis Street Shopping District.

Reviews

7.0

Good

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Fair

2 star hotel, max
Old and outdated, ants everywhere, a/c unreliable, advertises laundry but couldn't use
Amanda, 11-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible
Give this one a miss unless there is nowhere to sleep in Singapore. Terrible. Place is run down and in poor state. Not easy to get to. double yellow line and even taxi cannot drop you in front of the hotel.
John, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is not 5 star but good value of your money the stuff all nice. The hoteli perfect for what we need.
Abigail, 1-night trip
Verified Expedia guest review

2/10 Poor

We were shocked when we checked into this dirty, hotel with a broken air conditioner and spent an awful first night in the 30°C Singaporean heat. In the morning, we were woken up by the construction site next door to the hotel with drilling and hammering. It looked like our room hadn't been cleaned at all before our check-in; greyish, spotty sheets and towels, hair, dirt and dust everywhere. We complained about the issues to the managerbut received the same dirty room, even dirtier towels, greyish spotty sheets, no toilet paper, and found a rubbish bin on our bed! After a couple of days, we discovered that we had been bitten by bed bugs!!! My son was really scared to sleep there! Our holiday was completely ruined in this hotel. Staying for 9 nights, we didn't receive much room cleaning or changing of sheets, woken up every morning with the construction noise next door and bitten by bed bugs. The shower had mouldy and dirty tiles and didn't have any curtains. After a couple of minutes of showering, it was creating a pool of water that was spilling over onto the toilet next to it. Not to mention the foul smelling body wash they provided. The wallpaper was ripped off and dirty. The safe was broken and wasn't mounmounted to anything. The beds are old, the pillows and mattresses are really hard, uncomfortable and smell old. Curtains were like crumpled paper coming off the hooks. The windows have dust and dirt. The laundry was disgusting and dirty. Driyers not working.
steve, 9-night family trip
Verified Expedia guest review

2/10 Poor

the room was dirty. there was sanitary pad wrap & trash on the counter when we first arrived. towels were stained. the bedsheets need to be bleached because they appeared dirty. overall, the room looked dated & dirty. pls remove this hotel from your SG Clean list because it’s not clean at all. even the hallways & elevator had trash on the floor. very frustrating & the construction noise was so bad that we had to leave earlier than planned.
PEACHY, 1-night family trip
Verified Expedia guest review

6/10 Good

The room was very basic and not very clean. Towels were stained, the floor was dirty and there was a cockroach running around the sink area. The chair and desk were dilapidated and old. The mattresses were as hard as rock.
Verified Expedia guest review

10/10 Exceptional

Thus is a budget hotel and expectations should be adjusted accordingly. The staff are very helpful and make check in early and helpful with transportation.
David, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Location is pretty good, quality of the hotel is a bit rundown, walls were peeling, TV was broken (physical damage). Staff are nice and friendly.
Zoltan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sin Ying, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Dirty hotel
C, 3-night trip
Verified Hotels.com guest review