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All properties in Nairobi, Kenya
1 room, 2 adults

Chester Hotel and Suites - Nairobi

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Microwave
Koinange Street, 3rd Floor, Nairobi, Kenya

3.5-star hotel with outdoor pool, near City Market
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Firstly, the staff were fabulous, trying their very best. Secondly, the property is fast…Sep 17, 2019
  • Hotel is Great Locstion is Great .. But Its Service leaves quite a lot To be desired .…Jan 1, 2020

Chester Hotel and Suites - Nairobi

More Info: 6823 2342

from S$71
  • Family Suite, 2 Bedrooms
  • Executive Suite, 3 Bedrooms
  • Studio Suite
  • Standard Suite

What’s around Chester Hotel and Suites - Nairobi

Landmarks

  • In Central Business District
  • University of Nairobi - 14 min walk
  • City Market - 2 min walk
  • Central Park - 5 min walk
  • City Hall - 10 min walk
  • Kenyatta International Convention Centre - 12 min walk
  • Nairobi Hospital - 31 min walk
  • Arboretum - 35 min walk

Getting around

  • Jomo Kenyatta Intl. Airport (NBO) - 19 min drive
  • Nairobi (WIL-Wilson) - 6 min drive
  • Syokimau Station - 17 min drive
  • Nairobi Station - 31 min drive
  • Syokimau SGR Railway Station - 37 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 84 rooms

Arriving/leaving

  • Check-in time noon-8 PM
  • Check-out time is 10 AM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Area shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
Working away
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
Languages Spoken
  • English
  • Swahili

In the room

Home comforts
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony or patio
  • Separate dining area
  • Number of living rooms 1
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Fiesta Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Chester Hotel and Suites - Nairobi’s small print

Also known as

  • Chester Hotel Nairobi
  • Chester Hotel and Suites Nairobi
  • Chester Hotel and Suites Hotel Nairobi
  • Chester Nairobi
  • Jambo Chester Hotel Nairobi
  • Jambo Chester Hotel
  • Jambo Chester Nairobi
  • Jambo Chester
  • Chester Hotel Suites
  • Jambo Chester Hotel Suites
  • Chester Hotel and Suites Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

English breakfast is offered for an extra charge of KES 12 for adults and KES 12 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of KES 25 per vehicle (one-way)

Airport shuttle for children between the ages of 4 and 13 costs KES 20 (one-way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Chester Hotel and Suites - Nairobi

  • Does Chester Hotel and Suites offer free cancellation for a full refund?
    Yes, Chester Hotel and Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Chester Hotel and Suites?
    Yes, there's free self parking.
  • Is there a pool at Chester Hotel and Suites?
    Yes, there's an outdoor pool.
  • Are pets allowed at Chester Hotel and Suites?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Chester Hotel and Suites?
    You can check in from noon to 8 PM. Check-out time is 10 AM.
  • Are there restaurants at or near Chester Hotel and Suites?
    Yes, there's an onsite restaurant that serves international cuisine.
  • Is airport shuttle service offered by Chester Hotel and Suites?
    Yes, an airport shuttle is available. The charge is KES 25 per vehicle one-way.
  • What is there to do near Chester Hotel and Suites?
    Recommended spots to visit include City Market (2-min walk) and Central Park (5-min walk), along with City Hall (10-min walk) and Kenyatta International Convention Centre (12-min walk).

Recent reviews

Good 7.2 From 27 reviews

Poor 2.0
I do not recommend this hotel to anyone
No hot water, very dirty hotel and rooms, no wifi and the customer service is very poor.
Timothy, us1 night trip
Fair 4.0
...too much noise from the band that plays on the third floor...difficult to sleep
us1 night business trip
Good 6.0
Not satisfied
The sofas cushions were very dirty. The breakfast was included my trip but hotel staff tried charge me amount of $60 for breakfast even after I show the conditions
Abdulhakim, us5 night trip
Good 6.0
Not worth it.
We had no wifi so we complained and asked to either fix it or change room. Took 6 hours before they actually moved us. The next room had wifi but extremely hot. No air and no screen on the window but we had to open windows. Mosquitos came in and we couldn't sleep much. We asked to change the room again but they ignored our request. The room was big with a kitchen which was great but there were no utensils nor pots or pans provided. Location is very convenient.
Akiko, us3 night romance trip
Very good 8.0
Issue with the wifi that they were not able to fix during my stay, otherwise it was a pleasant place and the staff were extremely friendly and accommodating!
Taylor, us1 night business trip

Chester Hotel and Suites - Nairobi

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