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The Crew Hotel Kualanamu International Airport

Photo gallery for The Crew Hotel Kualanamu International Airport

Reception
Aerial view
Business Class | Bathroom shower
Breakfast, lunch, dinner served; Indonesian cuisine
Spa

Overview of The Crew Hotel Kualanamu International Airport

The Crew Hotel Kualanamu International Airport

3.0 star property
3-star hotel in Medan with spa and restaurant
7.2 out of 10 Good
7.2/10 Good

78 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Airport transfer
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
Map
Jalan Arteri Bandara Kuala Namu No. 09, Medan, 20372
Main amenities
  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Free airport shuttle
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Free newspapers in the lobby
For families
  • Fridge
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift

Room options

About this area

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 7 min drive
  • Free airport shuttle

Restaurants

  • Rumah makan Yong Tin - 9 min drive
  • Rumah Makan Kim - 9 min drive
  • Big Size Kitchen - 9 min drive
  • PappaRich - 1 min walk
  • Rumah Makan Yong Tin Seafood - 9 min drive
Map

About this property

The Crew Hotel Kualanamu International Airport

Located only 4.5 mi (7.2 km) from the airport, The Crew Hotel Kualanamu International Airport offers a free shuttle (available 24 hours). Guests can indulge in spa services at the spa, and Indonesian cuisine is served at Cockpit, which is open for breakfast, lunch and dinner. Fellow travellers like the helpful staff and airport.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 152 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2 PM until 11:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Motorcycle parking on site only

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in reception

Facilities

  • Full-service spa

Accessibility

  • Lift

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, cabin spa. The spa is open daily.

Dining

Cockpit – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Crew Hotel KNO Medan
Crew Hotel KNO
Crew KNO Medan
Crew Hotel Kualanamu International Airport Medan
Crew Hotel Kualanamu International Airport
Crew Kualanamu International Airport Medan
Crew Kualanamu International Airport
The Crew Hotel KNO
Crew Kualanamu Airport
The Crew Kualanamu Medan
The Crew Hotel Kualanamu International Airport Hotel
The Crew Hotel Kualanamu International Airport Medan
The Crew Hotel Kualanamu International Airport Hotel Medan

Frequently asked questions

Does The Crew Hotel Kualanamu International Airport offer free cancellation for a full refund?
Yes, The Crew Hotel Kualanamu International Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Crew Hotel Kualanamu International Airport?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Crew Hotel Kualanamu International Airport?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by The Crew Hotel Kualanamu International Airport?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at The Crew Hotel Kualanamu International Airport?
You can check in from 2 PM - 11:00 PM. Check-out time is noon.
What is there to do at The Crew Hotel Kualanamu International Airport and nearby?
The Crew Hotel Kualanamu International Airport has a spa.
Are there restaurants at or near The Crew Hotel Kualanamu International Airport?
Yes, Cockpit offers Indonesian cuisine.

Reviews

7.2

Good

7.9/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Exceptional

The room is reasonably big and very comfortable. The bathroom is clean but too small..
Edwin, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Timir, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Close to airport Close to airport Close to airport
1-night trip with friends
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff very friendly and helpfull. Recommend for a visvisit anytime.
1-night trip
Verified Wotif guest review

8/10 Very good

location was great for quick layover. This is a flight crew hotel so rooms have total darkness ability.
BigIslandGuy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice, clean and good service
Great place to stay for a stop over
Tudor, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Very close to airport
Super close to airport, got there in 10 minutes. Bit disappointed with breakfast experience, asked for vegetarian but got a big chicken in the box and wasn’t allowed to eat the buffet breakfast after that!
rs, 1-night trip
Verified Expedia guest review