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All properties in Cayenne, Arrondissement of Cayenne, French Guiana

Mercure Cayenne Royal Amazonia Hotel

4-star hotel in Cayenne with 2 restaurants and spa

  • Free WiFi and free parking

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Pool
  • Pool
  • Outdoor Pool
  • Standard Suite, 1 Double Bed with Sofa bed - Living Room
  • Pool
Pool. Image 1 of 76.
1 / 76Pool
45 Rue De L'Ara Bleu, Cayenne, 97300, French Guiana
8.6.Fabulous.
See all 56 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 134 guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool

For families

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • Montjoly Beach - 22 min walk
  • Cayenne Hospital - 35 min walk
  • Place des Palmistes - 2.5 mi / 4.1 km
  • Place Des Amandiers - 2.5 mi / 4.1 km
  • Musée Alexandre-Franconie - 2.5 mi / 4.1 km
  • Tourism Office - 2.6 mi / 4.2 km

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Enter dates for 2 guests

Guests
  • Standard Double Room, Multiple Beds
  • Classic Twin Room, 2 Twin Beds
  • Classic Room, 1 Double Bed, Balcony
  • Privilege, Superior Double Room, 1 Double Bed with Sofa bed
  • Standard Suite, 1 Double Bed with Sofa bed
  • Superior Double Room, 1 Double Bed with Sofa bed

Location

45 Rue De L'Ara Bleu, Cayenne, 97300, French Guiana
  • Montjoly Beach - 22 min walk
  • Cayenne Hospital - 35 min walk
  • Place des Palmistes - 2.5 mi / 4.1 km

What’s around

Landmarks

  • Montjoly Beach - 22 min walk
  • Cayenne Hospital - 35 min walk
  • Place des Palmistes - 2.5 mi / 4.1 km
  • Place Des Amandiers - 2.5 mi / 4.1 km
  • Musée Alexandre-Franconie - 2.5 mi / 4.1 km
  • Tourism Office - 2.6 mi / 4.2 km
  • Fort Ceperou - 2.7 mi / 4.3 km
  • Sentier du Rorota - 6.7 mi / 10.9 km
  • Mozaïk - 8.5 mi / 13.6 km

Getting around

  • Cayenne (CAY-Rochambeau) - 29 min drive

At a glance

Hotel size

  • This hotel has 134 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 6:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Year Built - 2014
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Spa Royal has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily.

Dining

La Brasserie Royale - This brasserie specializes in local cuisine and serves lunch and dinner.

Royal Sushi - This sushi bar specializes in sushi and serves dinner only. Open select days.

Small print

Also known as

  • Royal Amazonia Hotel Cayenne
  • Mercure Cayenne Royal Amazonia Hotel Hotel
  • Mercure Cayenne Royal Amazonia Hotel Cayenne
  • Mercure Cayenne Royal Amazonia Hotel Hotel Cayenne
  • Royal Amazonia Hotel
  • Royal Amazonia Cayenne
  • Royal Amazonia
  • Mercure Royal Amazonia Hotel
  • Mercure Cayenne Royal Amazonia
  • Mercure Royal Amazonia
  • Mercure Cayenne Royal Amazonia

Optional extras

Buffet breakfast is offered for an extra charge of EUR 25 for adults and EUR 15 for children (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 1.00 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mercure Cayenne Royal Amazonia Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 6:00 PM. Check-out time is noon. Contactless check-out is available.
  • Yes, there are 2 onsite restaurants, featuring local cuisine. Nearby restaurants include Le Vrai Régal (2.1 mi) and Pizza King (2.1 mi).
  • Mercure Cayenne Royal Amazonia Hotel has a spa and an outdoor pool, as well as a Turkish bath and a garden.
8.6.Fabulous.
  • 8.0.Very good

    Beau séjour

    Diana, 2 night family trip, Jul 26, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Bof pour le prix

    Hôtel avec service très médiocre , pas de vidéo à la demande fonctionnel , nécessite d’appeler plusieurs fois le restaurant pour relancer le passage dans la chambre Service très médiocre pour un prix si élevée comparer à un standing hôtel international

    Jérôme, 1 night trip, Jul 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Hôtel agréable

    Très bel hôtel, chambre et espaces communs très propres. Lit très confortable. Personnel agréable, souriant et professionnel. Seul bémol : le restaurant "La Brasserie royale" : manque total d'organisation en cuisine et en service, trop d'attente, trop d'erreurs,...

    Charlotte, 1 night trip, Apr 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Très bien

    Jean-Yves, 1 night family trip, Mar 19, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Séjour professionnel

    Prestations au niveau, personnel aimable, grande chambre

    Mangin, 4 night business trip, Mar 5, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    旅馆不错,但是真的不干净, 床单上有头发,餐厅杯子真的很脏

    zhenjie, 2 night family trip, Feb 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A recommander

    Super, personnel sympathique. Buffet de petit déjeuner très bien.

    daniel, 1 night family trip, Nov 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Estaba enfermo se preocuparon mucho me atendieron muy bien y colaboraron tomando en cuenta que no podía caminar Felicitaciones

    Nevyn David, 4 night business trip, Sep 23, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    BIEN, peu mieux faire.

    Chambre très bien, manque de professionnalisme de certain, le petit déjeuner correct, le barman pas aimable sauf le 08. matériel de salle de sport en panne, jacuzzi en panne. Pas de serviette piscine.

    Miguel, 4 night business trip, Aug 5, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Rapport qualité prix

    Beaucoup de qualités et peu de défauts. Globalement tout était parfait, mais on peut toujours s’améliorer : - espace piscine soit en plein soleil et sans aucun parasol, soit très rapidement à l’ombre du fait de l’exposition de l’hôtel - restaurant a sushi : le service franchement long - le wifi, apparemment en travaux mais c’est quand même un service indispensable dans cette catégorie d’hôtel Le reste, au top.

    Rodolphe, 10 night romance trip, Jul 25, 2019

    Verified Hotels.com guest review

See all 56 reviews