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Patong Bay Hill Resort

Photo gallery for Patong Bay Hill Resort

Exterior
Front of property
Premier Suite, Pool Access | Minibar, in-room safe, individually decorated, individually furnished
Daily buffet breakfast (THB 350 per person)
Outdoor banquet area

Overview of Patong Bay Hill Resort

Patong Bay Hill Resort

5.0 star property
Luxury hotel with outdoor pool, near Patong Beach
8.0 out of 10 Very good
8.0/10 Very good

144 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
79 Hasib Pee Road, Patong, Phuket, 83150
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Free beach shuttle
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
For families
  • Children stay free
  • Children's club (free)
  • Rollaway/extra beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • Heart of Patong
  • Patong Beach - 18 min walk
  • Jungceylon Shopping Center - 20 min walk
  • Bangla Road - 32 min walk
  • Karon Beach - 5 min drive
  • Kalim Beach - 5 min drive
  • Kata Beach - 10 min drive
  • Kamala Beach - 13 min drive
  • Kata Noi Beach - 13 min drive
  • Central Festival Phuket Shopping Center - 15 min drive
  • Surin Beach - 16 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 58 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • The Zula Phuket - Turkish, European & Thai Cuisine - 11 min walk
  • Tom Yum Seafood - 9 min walk
  • Sabai Dee Seafood - 8 min walk
  • Rasta Baby Bar - 7 min walk
  • Fatboys Cafe & Restaurant - 8 min walk
Map

About this property

Patong Bay Hill Resort

Putting you within a 10-minute drive of Patong Beach and Karon Beach, Patong Bay Hill Resort features a free kids' club and offers an airport shuttle (available 24 hours) for THB 1250 per vehicle. Guests can indulge in Thai massages and enjoy Thai cuisine at The Restaurant, which is open for breakfast, lunch and dinner. There's an outdoor pool and a bar/lounge, and in-room conveniences at this luxurious hotel include fridges and microwaves. Fellow travellers say great things about the pool and spacious guest rooms.

Languages

English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 366 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Free area shuttle
  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Free local shuttle

What to do

  • Free beach shuttle
  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas

Facilities

  • 13 buildings/towers
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services

Accessibility

  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages and massages.

Dining

The Restaurant – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: THB 3000 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 350 for adults and THB 175 for children
  • Airport shuttle service is offered for an extra charge of THB 1250 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for THB 1500.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Patong Bay Hill Resort
Patong Bay Hill
Patong Bay Hill Resort & Spa Phuket
Patong Bay Hill Resort Spa

Frequently asked questions

Does Patong Bay Hill Resort offer free cancellation for a full refund?
Yes, Patong Bay Hill Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Patong Bay Hill Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Patong Bay Hill Resort?
Yes, there's an outdoor pool.
Are pets allowed at Patong Bay Hill Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Patong Bay Hill Resort?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Patong Bay Hill Resort?
Yes, an airport shuttle is available. The charge is THB 1250 per vehicle one-way.
What are the check-in and check-out times at Patong Bay Hill Resort?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Patong Bay Hill Resort and nearby?
Patong Bay Hill Resort has an outdoor pool and spa services, as well as a garden.
Are there restaurants at or near Patong Bay Hill Resort?
Yes, The Restaurant offers Thai cuisine.
Does Patong Bay Hill Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Patong Bay Hill Resort like?
Patong Bay Hill Resort is in the heart of Patong, a short 18-minute walk from Patong Beach and 20 minutes' walk from Jungceylon Shopping Center.

Reviews

8.0

Very good

8.7/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

6/10 Good

Kimberly, 3-night trip
Verified Hotels.com guest review

6/10 Good

Fatima, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

BEAUTIFUL! Gorgeous and clean. Safe and quiet. Our pool was great - shame it wasn’t in the sun though to tan. Easy walk down to the beach and back up. The shuttle is kind of useless as they don’t know how to explain where it picks you up. My biggest complain is the lack of English. You would think that the receptionists would be able to speak English but they didn’t very well.
Chelsey, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

i didn't like the transportation from loopy to the room take time
Hisham, 7-night trip
Verified Expedia guest review

6/10 Good

This used to be a quite place to stay now music pumping all night till 5 or 6 am is this a hotel or dicotek very disappointed
cecil, 4-night romance trip
Verified Wotif guest review

6/10 Good

"24-hour Free Shuttle" means ONLY the one on the hotel compound. The one to the beach only runs once a day. You'll need to pay 2-300 baht for a taxi to get to town or the beach and the same to get back again EVERY SINGLE TIME. Calling a shuttle only to also catch a taxi EVERY time you go out and the reverse EVERY time you come back gets a little old. The on-site nightclub is crazy noisy. If you want to relax quietly in the late evening by that pool just outside your room (for me, one of the biggest draws for this place) FORGET IT! The club is open and "rocking" from about 9 or 10PM until 6AM. If you get up early for breakfast (6:30) you can ride the shuttle with the straggling drunks and hookers heading home from the club. Some may even join you in the restaurant. For me, it was a German guy and two Russian hookers cursing each other for the entirety of the short ride to the office. In the restuarant, it was two drunks inviting themselves to sit with a couple of local female Thai guests and constantly hit on them while they were trying to eat breakfast until the girls started screaming at them to shut up. If you're a partier and have your own "moto", this place could be the perfect spot. Otherwise, you could probably do better. Also, the wifi was HORRIBLE. Probably due to the distance of the room from the main office. They charged me 1000 baht (30 dollars) for a late checkout (4PM) as well. The room itself, the staff, the cleanliness, etc. were excellent.
Kevin Dean, 6-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

4/10 Fair

I was quite disappointed in this resort. I understand they were trying but some things just annoyed me while staying there. On arrival just know that this resort requires 5000 baht CASH deposit. My gf and I weren't carrying a lot of cash and it definitely limited our spending in phuket. Our sea view was covered by buildings and was really disappointing. The room had a kitchen but there were no pots and pans or kitchen supplies to use it. We had to go into town for cheaper meals and getting to and from the room is a bit of a hassle. Luckily they do offer free shuttle service to your room.
Jeff, 5-night romance trip
Verified Expedia guest review

8/10 Very good

michael, 3-night trip with friends
Verified Hotels.com guest review