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Crystal Hotel Hat Yai

Photo gallery for Crystal Hotel Hat Yai

Terrace/patio
Outdoor pool, pool loungers
Deluxe Room, 2 Single Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Room (Smart Deluxe King Room) | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Reception

Overview of Crystal Hotel Hat Yai

Crystal Hotel Hat Yai

4.0 star property
4-star hotel in Hat Yai with outdoor pool and restaurant

8.0/10 Very good

133 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is S$53
Price available on 02/04/2023
Map
4 soi 23 Kanjanawanich Road, Hat Yai, Songkhla, 90110

Guests rated this location 7.6/10 - Good

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Children's pool
  • Spa tub
  • Pool bar
  • Room service
  • Conference centre
  • Business centre
  • Airport shuttle
  • Terrace
For families
  • Children's pool
  • Playground on site
  • Fridge
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • Heart of Hat Yai
  • Kim Yong Market - 11 min drive
  • Lee Garden Plaza - 13 min drive

Getting around

  • Hat Yai (HDY-Hat Yai Intl.) - 14 min drive
  • Hat Yai Railway Station - 5 min drive
  • Bang Klam Station - 24 min drive
  • Khuan Niang Station - 37 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Sizzler - 6 min walk
  • Shabushi - 6 min walk
  • สตาร์บัคส์ - 5 min walk
  • McDonald's - 4 min walk
  • KOI Thé - 4 min walk
Map

About this property

Crystal Hotel Hat Yai

A great choice for a stay in Hat Yai, Crystal Hotel Hat Yai features an airport shuttle. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Bottega, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a poolside bar, a fitness centre and a hot tub. The helpful staff and shopping get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 20 and over; guests must have received complete vaccination at least 30 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 164 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 2 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 20 and over; guests must have received complete vaccination at least 30 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Hot tub

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • Thai

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Bottega – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative Antigen COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 20 and over; guests must have received complete vaccination at least 30 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>This property accepts credit cards.</p>

Also known as

Crystal Hotel Hat Yai
Crystal Hat Yai
Crystal Hotel Hat Yai Hotel
Crystal Hotel Hat Yai Hat Yai
Crystal Hotel Hat Yai Hotel Hat Yai

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Crystal Hotel Hat Yai?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
How much does it cost to stay at Crystal Hotel Hat Yai?
As of 27 March 2023, prices found for a 1-night stay for 2 adults at Crystal Hotel Hat Yai on 2 April 2023 start from S$53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at Crystal Hotel Hat Yai?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Crystal Hotel Hat Yai?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Crystal Hotel Hat Yai?
Yes, there's free self parking.
Is an airport shuttle service offered by Crystal Hotel Hat Yai?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Crystal Hotel Hat Yai?
You can check in from 2 PM - 2 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Crystal Hotel Hat Yai and nearby?
Crystal Hotel Hat Yai has an outdoor pool and a hot tub, as well as a fitness centre and a garden.
Are there restaurants at or near Crystal Hotel Hat Yai?
Yes, Bottega offers international cuisine.
What's the area around Crystal Hotel Hat Yai like?
Crystal Hotel Hat Yai is in the heart of Hat Yai, a short 3-minute walk from Central Festival Hatyai and 7 minutes' walk from Asean Night Bazaar.

Reviews

8.0

Very good

8.4/10

Cleanliness

7.7/10

Staff & service

7.7/10

Amenities

7.9/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Still look new and clean after more than 5 years. Shopping mall just opposite and walkable to Asean market. The downside are, required tuk tuk to downtown and it is not cheap as many tuk tuk refused to come due to busy traffic.
Kim Loong, 1-night family trip
Verified Expedia guest review

8/10 Very good

Ikmal Hisham, 2-night trip
Verified Hotels.com guest review

6/10 Good

Hotel is new and clean, different room type to cater for group/family/couples; breakfast was great. Only thing is hard to get a tuktuk and cost a bomb to travel to town. Indeed it is not a convenience place to stay for tourists. Still a distance to walk to greenway night markets, no massage nearby and no 7 eleven. It is quiet in the morning and night.
Mun Yee, 2-night family trip
Verified Expedia guest review

8/10 Very good

Hotel Stay
Accommodation i will rate it 8/10. Daily breakfast has not much variety (5/10).Counter staffs are not versatile in English (7/10) whereby we would need to use goggle translation. Other than a big shpg mall opp the hotel, walking distance less than 8mins, there are no shops at the surrounding.
7-night family trip
Verified Hotels.com guest review

8/10 Very good

Sweep your room
Was a nice hotel with great service. Nice bar/restaurant area but only downside was the room which was a little dirty. Looked to not have been swept properly with hair and dust on the floor in the bedroom and bathroom. Not too bad though. Nice swimming pool, but getting drinks was a little slow as bar was closed so the attendant had to keep running to the bar downstairs to bring the drinks.
Anish, 1-night trip
Verified Hotels.com guest review

6/10 Good

Mediocre at best
For the price, I expected more. The rooms were small with few amenities. Very basic setup for such a large hotel that does banquets, weddings, etc. The only useful feature is that it's across the street from a shopping center with plenty of food. There is just nothing I can say that was good about the stay
David, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Room is clean, but it’s quite old unlike the display picture. Hotel is opposite to the shopping mall so it’s walkable distance for shopping. Breakfast is okay.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Eugene, 2-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

It's not near town but the saving grace is that it's opposite Central Festival which provides an excellent shopping experience. Cleanliness is definitely a plus point with this hotel. The pool and gym seems kind of waste as not many guests are using. The breakfast spread is mediocre at best as the selection doesn't change much. Otherwise this is an ideal hotel for those who doesn't like crowd and just want a peaceful stay in Hatyai.
3-night trip
Verified Expedia guest review