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4-star hotel with restaurant, near Parquesur
Staff could speak English. Nothing was too much for them. If you needed towels they…
Oct 19, 2021
There was a drawer missing in the bathroom cabinet. The safe was impossible to open (also…
Oct 9, 2019
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
*See fees & policies for additional details or extra charges
6
Antonio, 9 night trip, Nov 7, 2021
Verified Expedia guest review
The rooms could benefit from tea/coffee making facilities. The property might be a little too remote for some people's liking but overall the cost of the rooms more than made up for the minor negatives.
Cliff, 2 night trip with friends, May 31, 2019
Verified Hotels.com guest review
Arriving at the hotel I was greeted by a friendly English Speaking member of staff and his Spanish Speaking colleague. Very professional. Check in was smooth, room extremely spacious and very opulent in the Eastern Sense (Hotel has Chinese owners so everything is over the top but nice). i stayed in three rooms in total over a few nights - there is a choice of firm or luxury soft bed, and everythinng is very new, although some minor maintenance matters were pointed out such as a loose tile in my first room and two rooms with fridges that did not work, however both were fixed immediately, as well as a loose shower head and everything was perfect. Its actually incredible value for money and if you are fussy and want something fixed the staff are more than abiding and get the job done very professionally. They even lent me an iphone charger and accommodated a very late return checkin after midnight as the reception is open 24/7. Id have to say Im looking forward to staying there again in the future. Parking was free as was the internet also.
Nick, 1 night business trip, Mar 22, 2019
Verified Hotels.com guest review
The Hotel is in the middle of an industrial estate, it had a restaurant but was closed, so unable to get a drink, meal or breakfast on site, There is an urbanisation about 10 minutes walk, but this also does not have much choice
Martyn, 1 night business trip, Mar 5, 2019
Verified Hotels.com guest review
WE CHECKED INTO HOTEL ON 14TH OCTOBER 2017 TILL 18TH. STAFF WERE VERY FRIENDLY AND HELPFUL WHEN WE CHECKED IN. ROOM WAS VERY NICE, CLEAN AND SPACIOUS. OPENED THE CURTAINS ONLY TO SEE SCAFFOLDING ALL AROUND. VERY DISAPPOINTED WITH THAT AS NOWHERE DID IT MENTION THAT THE HOTEL WAS A BUILDING SITE OTHERWISE WE WOULD NOT HAVE BOOKED HERE. THE STAFF NEED TO BE MADE AWARE OF THE SURROUNDING AREAS AS THEY WERE NOT VERY CLEAR ABOUT THE TAXI FARE OR HOW FAR ANYTHING WAS. SATURDAY NIGHT AND SUNDAY NIGHT WERE VERY PLEASANT BUT MONDAY MORNING AS SOON AS THE BUILDING WORK STARTED IT WAS UNBEARABLE. THE FIRST TIME WE USED THE SHOWER IT FLOODED BUT WAS OK AFTER. ON TUESDAY NIGHT EARLY WEDNESDAY MORNING IT RAINED HEAVILY AND I WOKE UP VERY EARLY AT WHAT I THOUGHT WAS THE SHOWER RUNNING. BUT IT WAS WATER COMING INTO OUR ROOM FROM THE CEILING BY THE DOOR. THE POOR STAFF BROUGHT A BUCKET AND MOP BUT TO NO AVAIL. AFTER AN HOUR OR SO, SOMEONE IN MANAGEMENT CAME TO ASSESS THE SITUATION AND OFFERED US ANOTHER ROOM TO SLEEP IN. WE WERE MEANT TO CHECK OUT AT 12PM THAT DAY BUT LUCKY FOR US, MANAGEMENT ALLOWED US TO STAY TILL 3PM. THE BREAKFAST WAS OK, NEVER MUCH OF A CHOICE BUT THE COFFEE WAS GOOD. OVERALL, THE HOTEL WOULD REALLY BE NICE IF IT WAS MAINTAINED WELL. HOPEFULLY WITH THE WORK UNDERWAY THINGS WILL IMPROVE. I WOULD CHECK TO SEE HOW MUCH IT HAS IMPROVED IF I WAS TO BOOK AGAIN. IF THE IMPROVEMENTS WERE OF A HIGH STANDARD THEN I WOULD DEFINITELY COME BACK AGAIN
SONEL, 4 night trip, Oct 13, 2017
Verified Expedia guest review
The only bad thing is traffic noise in the early morning...
Jorge, 1 night trip, Sep 17, 2017
Verified Orbitz guest review
very good hotel, little to far from center of Madrid.
AB, Other trip, May 16, 2016
Verified Expedia guest review
Decent, not near much, and no breakfast
Reiss, Other trip, Nov 21, 2016
Verified Hotels.com guest review
The check in and check out were extremely fast. The parking was easy. The staff was friendly.
Family trip, Jan 8, 2017
Verified Hotels.com guest review
It was an okay hotel for 1 night stay.
Business trip, Apr 24, 2017
Verified Hotels.com guest review