Guests
All properties in Ballena, Puntarenas Province, Costa Rica

Hotel Diuwak

3-star hotel in Ballena with outdoor pool and restaurant

  • Free continental breakfast, free WiFi in lobby, and free parking
From
S$165

Image gallery

  • Garden
  • Garden
  • Pool
  • Pool
  • Garden
Garden. Image 1 of 105.
1 / 105Garden
Frente a las oficinas del ICE, Ballena, Puntarenas, Costa Rica
7.6.Good.
  • A

    Jul 23, 2021

  • Great staff, the location is perfect just one minute to the beach, great food and coffee…

    May 8, 2021

See all 68 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 36 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 1 outdoor pool
  • Airport shuttle

For families

  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Playa Dominical - 3 min walk
  • Playa Barú - 25 min walk
  • Playa Dominicalito - 37 min walk
  • PlayaGuápil - 45 min walk
  • Playa Hatillo - 4.3 mi / 6.9 km
  • Linda Beach - 6.1 mi / 9.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard
  • Standard Room
  • Junior Suite
  • Family Bungalow
  • Suite
  • Superior Room
  • Standard Room

What’s around

Landmarks

  • Playa Dominical - 3 min walk
  • Playa Barú - 25 min walk
  • Playa Dominicalito - 37 min walk
  • PlayaGuápil - 45 min walk
  • Playa Hatillo - 4.3 mi / 6.9 km
  • Linda Beach - 6.1 mi / 9.8 km
  • Nauyaca Waterfalls - 6.3 mi / 10.2 km
  • Playa Hermosa - 7.8 mi / 12.6 km
  • Matapalo Beach - 8.6 mi / 13.8 km
  • Marino Ballena National Park - 11.1 mi / 17.9 km
  • Catarata uvita - 12.3 mi / 19.8 km

Getting around

  • Quepos (XQP) - 37 min drive
  • Airport shuttle (surcharge)
map
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Frente a las oficinas del ICE, Ballena, Puntarenas, Costa Rica

At a glance

Hotel size

  • This hotel has 36 rooms

Arriving/leaving

  • Check-in time 2 PM-10:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 1
  • Children's pool

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities

Facilities

  • Elevator
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Shower only

Be entertained

  • 42-inch TV
  • Cable TV channels

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Tu Lu - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Hotel Diuwak Dominical
  • Ballena Hotel Diuwak Hotel
  • Diuwak
  • Hotel Hotel Diuwak
  • Hotel Diuwak Hotel
  • Hotel Diuwak
  • Hotel Diuwak Ballena
  • Hotel Diuwak Hotel Ballena
  • Diuwak Dominical
  • Diuwak
  • Diuwak Hotel Dominical
  • Hotel Diuwak Ballena
  • Diuwak Ballena
  • Hotel Hotel Diuwak Ballena

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Diuwak does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - 10:00 PM. Check-out time is noon. Contactless check-out is available.
  • Yes, Tu Lu offers international cuisine. Nearby restaurants include Pizza La Casita (4-min walk), Patron´s (5-min walk), and Maracatu (5-min walk).
  • Yes, an airport shuttle is available.
  • Hotel Diuwak has an outdoor pool and a garden.
7.6.Good.
  • 4.0.Fair

    As Lonely Planet says, this property is sorely in need of an update. The grounds are nice, but in need of care. Rooms are badly in need of renovation. if you want backpacker accommodations at premium price, this is your place. We saw the original room and were ready to eat the cost of the hotel and go somewhere else. We accepted an upgrade, but were still underwhelmed. Breakfast was good.

    2 night romance trip, Apr 25, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    lovely pool side. quiet in the middle of the jungle

    3 night romance trip, Dec 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Todo muy bien

    Bonita piscina, excelente servicio. Colchón un poco duro, pero en general todo muy muy bien.

    Martin, 1 night trip with friends, Sep 5, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Great location within a 2 minute walk from the ocean. Very well kept 24 hour swimming pool that wasn't over chlorinated. Sol, at the reception, was incredibly helpful and friendly!

    Mark, 2 night romance trip, Aug 1, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Clean. Convenient. Nice Place for Price.

    The lady who checked us in was jovial and made the process hassle free. She escorted us to our room, which was a nice touch. The reviews mentioned to stay away from the standard rooms, so we did. Our room was clean, comfortable and basic — not too small; beds were comfortable and squeak free. Pool setting is nice for a night swim. On-site restaurant has good food, nice setting. Complimentary breakfast has a wonderful spread. Hotel is basically in the beach and in the center of Dominical. No need for a car because everything is in walk in walking distance. Only complaint: they had water issues — sometimes no water came from the shower or taps. This was a temporary issue we unfortunately had to experience — ask for extra towels.

    Karen-Ann, 1 night trip, Feb 29, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    No towel at all. No water most of time. Broken glass on walkways

    John, 1 night family trip, Feb 25, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    The grounds was nice. The vegetation was beautiful. The staff was nice. I did not like the room. Very small. No fridge in the room. Lost water twice. Food was good.

    Al, 7 night romance trip, Feb 15, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Very poor service and cleanliness

    Nice grounds and pool. Dominical beach is right next door but quite dirty due to the amount of litter left by people camping. However the room was very small and had not been cleaned properly. Our room was not changed and clean towels not given for 3 days until we asked. Apparently we were not given the door sign required to request cleaning - after we complained and our room finally cleaned we were still not given the door sign and had to request it. A polyester mix single sheet used on double bed as cover. Shower has wires exposed and have an electric shock when touched. Terrible water pressure, and the water cut out for a short while during our stay. Staff very unfriendly and unhelpful - at odds with rest of Costa Rica who go out of their way to help. The reception staff do not seem to know any local info about transport or tour options and their is attitude is as if they are doing you a huge favour in bothering to respond to any questions. Breakfast very small portions. If you are sat too near the bathrooms there is an unpleasant smell of drains.

    6 night trip, Jan 21, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Staff is not helpful

    Some of the staff was not friendly enough, Sol and the bar tender were the best. The room was not ready at 2:00 pm. We had to wait an hour and a half to get it. We lost our day checking in. The staff did not care much. Restaurant super expensive. Hotel is ok but too expensive for what it is. We booked a quadruple room, but they charged us 48 dollars for the fouth bed! I didn't understand that. The air conditioning dripped on top of my head. They should work on staff traning and organizing when is high season. Not sure if I'll be back

    Cecilia, 3 night family trip, Dec 28, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Loved the cleanliness and beautiful landscape. The beds are rock hard, my hubbie loved that but it killed me. Nice breakfast included. Great value.

    1 night family trip, Oct 19, 2019

    Verified Expedia guest review

See all 68 reviews