Residence Inn by Marriott Winston-Salem Hanes Mall

Photo gallery for Residence Inn by Marriott Winston-Salem Hanes Mall

Primary image
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Studio, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Suite, 1 Bedroom, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Overview of Residence Inn by Marriott Winston-Salem Hanes Mall

Residence Inn by Marriott Winston-Salem Hanes Mall

3.0 star property
3-star hotel in Winston-Salem

8.6/10 Fabulous

265 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
3885 Oxford Station Way, Winston-Salem, NC, 27103
Main amenities
  • Daily housekeeping
  • Fitness center
  • Seasonal outdoor pool
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Picnic area
For families
  • Free cribs/infant beds
  • Kitchenette
  • Private spa tub
  • Separate dining area
  • Separate sitting area
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • Hanes Mall - 9 min drive
  • Wake Forest University - 12 min drive

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 15 min drive
  • Piedmont Triad Intl. Airport (GSO) - 33 min drive

About this property

Residence Inn by Marriott Winston-Salem Hanes Mall

3-star hotel
Take advantage of free continental breakfast, dry cleaning/laundry services, and a gym at Residence Inn by Marriott Winston-Salem Hanes Mall. In addition to a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool
  • Free self parking
  • A 24-hour front desk, laundry services, and a front desk safe
  • Barbecue grills, express check-in, and a computer station
  • Guest reviews say great things about the family-friendly amenities and helpful staff
Room features
All 108 rooms have comforts such as private hot tubs and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas. Guests reviews speak well of the spacious rooms at the property.
Other amenities include:
  • Sofa beds and free cribs/infant beds
  • Grab bars near toilets, lowered electrical outlets, and height-adjustable showerheads
  • 32-inch TVs with premium channels
  • Separate sitting areas, separate dining areas, and kitchenettes

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - 4 AM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (2 per room, up to 50 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–9:00 AM
  • Coffee/tea in a common area
  • Barbecue grills

What to do

  • Kayaking nearby

Working away

  • Business center
  • Computer station
  • Conference space (77 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Picnic area
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet

Languages

  • English

Room amenities

Be entertained

  • 32-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Sofa bed
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Private spa tub
  • Separate dining area
  • Separate sitting area

Freshen up

  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher
  • Paper towels

More

  • Daily housekeeping
  • Cleaning supplies

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 30 to September 05

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Residence Inn Marriott Winston-Salem Hanes Mall Aparthotel
Residence Inn Marriott Hanes Mall Aparthotel
Residence Inn Marriott Winston-Salem Hanes Mall
Residence Inn Marriott Hanes Mall
Residence Inn Marriott Hanes Mall Aparthotel
Residence Inn Marriott Winston-Salem Hanes Mall
Residence Inn Marriott Winston-Salem Hanes Mall Aparthotel
Residence Inn Marriott Hanes Mall
Aparthotel Residence Inn by Marriott Winston-Salem Hanes Mall
Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem
Residence Inn by Marriott Winston Salem Hanes Mall
Residence Inn Winston salem Hanes Mall
Residence Marriott Hanes Mall
Residence Inn by Marriott Winston Salem Hanes Mall
Residence Inn by Marriott Winston-Salem Hanes Mall Hotel
Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem

Frequently asked questions

Does Residence Inn by Marriott Winston-Salem Hanes Mall offer free cancellation for a full refund?
Yes, Residence Inn by Marriott Winston-Salem Hanes Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Residence Inn by Marriott Winston-Salem Hanes Mall?
As of 29 September 2022, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Winston-Salem Hanes Mall on 6 October 2022 start from S$218, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Residence Inn by Marriott Winston-Salem Hanes Mall?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Residence Inn by Marriott Winston-Salem Hanes Mall?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Residence Inn by Marriott Winston-Salem Hanes Mall?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Residence Inn by Marriott Winston-Salem Hanes Mall?
Yes, there's free self parking.
What are the check-in and check-out times at Residence Inn by Marriott Winston-Salem Hanes Mall?
You can check in from 3 PM - 4 AM. Check-out time is noon. Express check-in is available.
What is there to do at Residence Inn by Marriott Winston-Salem Hanes Mall and nearby?
Have fun with nearby activities like boat tours, kayaking, and rafting. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a picnic area.
Are there restaurants at or near Residence Inn by Marriott Winston-Salem Hanes Mall?
Yes. Nearby restaurants include Firebirds Wood Fired Grill (5-min walk), Mario's Pizza (6-min walk), and The Basil Leaf Thai & Sushi (10-min walk).
Does Residence Inn by Marriott Winston-Salem Hanes Mall have rooms with private spa tubs?
Yes, each room has a private spa tub.
Does Residence Inn by Marriott Winston-Salem Hanes Mall have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a dishwasher.

Overall score and ratings

8.6

Fabulous

8.7/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

7.1/10

Eco-friendliness

2/10 Poor

Karen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice weekend stay
Great room, very friendly staff, very clean.
Jennifer, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Horrible
We usually stay at this hotel anytime we travel to Winston-Salem. This experience was one of the worse. Our room smeeled like an ash tray. Linens were not clean. Outside tables were not clean. School brrakfast is better than what was provided. We will not stay at this hotel again. Especially for that price.
christina, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We’ll be back
Super friendly staff, very clean. We were only in for a night but loved our room and slept great.
Elizabeth, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed one night but hated leaving. Excellent room that was modern and had everything I needed for a very nice stay.
Beth, 1-night romance trip
Verified Expedia guest review

2/10 Poor

There was no mattress on the pullout bed in the suite. It was also missing a cushion. The staff gave me a blanket to use to fill in the cushion to use the couch itself as the second bed. It was unbelievable. The toilet barely flushed. The shower did not drain properly. The room smelled of stale smoke covered up by smelly carpet deodorizer that made the entire room smell like the inside of an old vacuum cleaner. Breakfast was a joke. The staff made no effort to help with the room problems. They acted annoyed that I asked for a mattress and complained themselves about how terrible a place this is. This was the nastiest, poorest run Marriott chain hotel I’ve ever been to. I was shocked at the condition of the place and the utter lack of interest by any staff to try to address the situation. Very disturbing that when I asked for help he just looked at me and said no there is not a thing that could be done about the condition. It was appalling.
Doug, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Kenneth, 1-night trip
Verified Expedia guest review

6/10 Good

No hypoallergenic pillows!
I requested feather-free pillows when I made my reservation. All pillows in the room contained feathers. I called the front desk and requested feather-free pillows and was told that someone would bring them right up. No one did. When we checked back with the front desk, we were told that none were available. We ended up using the throw pillows on the sofa, covering them with the pillow cases from the bed pillows.
Mary M, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible service
Stayed eight nights. Asked for my room to be serviced three consecutive days with NO service ! No one cared about any issues ! Garbage disposal did not work. Breakfast was tasteless. Worst Residence Inn I've ever stayed at. Would not recommend !
TOM, 8-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Positive experience
Everything about our stay was amazing. Our room was excellent. The girl at the front desk at night was very nice and polite. The next time we are in town we will stay here.
Amanda, 2-night trip
Verified Hotels.com guest review