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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Urban Alley Hotel - Hanoi

3-star3 stars
26 Hoi Vu Street, Hoan Kiem District, Hanoi, 100000, Vietnam

3-star hotel with restaurant, near Hoa Lo Prison Museum
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The location is good as it is just 10 minutes away from Hanoi Railway Station but finding…Dec 8, 2017
  • This is the second time I've stayed at Urban Alley, and it was just as great as the first…Mar 14, 2020

Urban Alley Hotel - Hanoi

More Info: 6823 2342

from S$14
  • Superior Double Room
  • Deluxe Double Room, City View
  • Family Room
  • Deluxe Triple Room, City View
  • Deluxe Twin Room, City View

What’s around Urban Alley Hotel - Hanoi

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 13 min walk
  • Hanoi Old City Gate - 17 min walk
  • Hanoi Opera House - 18 min walk
  • Hoa Lo Prison Museum - 7 min walk
  • St. Joseph's Cathedral - 8 min walk
  • Hanoi War Museum - 10 min walk
  • Thang Long Water Puppet Theatre - 12 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive
  • Hanoi Railway Station - 10 min walk
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Yen Vien Station - 10 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 20 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is 11:30 AM
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 15

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Offsite

  • Area shuttle *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Urban Alley Hotel - Hanoi’s small print

Also known as

  • Urban Alley Hotel Hanoi
  • Urban Alley Hotel
  • Urban Alley Hanoi
  • Urban Alley Hotel Hotel
  • Urban Alley Hotel Hanoi
  • Urban Alley Hotel Hotel Hanoi

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 300000.0 per day

Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Urban Alley Hotel - Hanoi

  • Are pets allowed at Urban Alley Hotel?
    Sorry, pets and service animals aren't allowed.
  • Is parking offered at Urban Alley Hotel?
    Sorry, there's no parking at Urban Alley Hotel.
  • Is airport shuttle service offered by Urban Alley Hotel?
    Yes, an airport shuttle is available. The charge is USD 18 per vehicle one way.
  • What are the check-in and check-out times at Urban Alley Hotel?
    You can check in from 2 PM to noon. Check-out time is 11:30 AM.
  • Are there restaurants at or near Urban Alley Hotel?
    Yes, there's an onsite restaurant.

Recent reviews

Fabulous 8.6 From 173 reviews

Exceptional 10.0
Very good place to stay at
Good location, in an calm part of old town. Close to many good eating places. And very helpful and friendly crew!
Torbjörn, my8 night family trip
Fair 4.0
Bath room need attention . The bath curtain has mold. This should be replaced. It is just cost a few dollars. Bath towels are very old and should be replaced. It seem like the owner of the hotel is not doing a good job at keeping the hotel looked attractive for sustaining business for a long time.
carl, us2 night family trip
Good 6.0
Room is big and lots of light thanks to nice windows! Location is good. Breakfast is fine. However the safe in the room is broken. The TV has poor sound and picture quality. The bathroom wall is going to deteriorate, paint falling off - all these things should be repaired or replaced
ie5 night family trip
Exceptional 10.0
Great staff and hotel
Amazing hotel and staff
Mathew, gb3 night trip
Exceptional 10.0
Can’t fault it
Can’t fault this hotel, staff are really friendly and the breakfast is cooked to order, the room is big, clean, the shower is great and the sit works.
Mathew, gb1 night trip
Very good 8.0
Got off to a rough beginning--air conditioner did not work in our room, and they had no other rooms with two beds. However, the staff was very good, found us a room with a good air conditioner and put in an extra bed. It was comfortable enough that we did not change rooms even when they had a standard double-bed room.
Robert, us2 night trip with friends
Exceptional 10.0
Excellent Stay
I stayed five nights at this hotel, located down a narrow street. The hotel staff were very nice and accommodating. My room on the third floor was large, clean, comfortable and quiet. I had a street view. The double sized bed was comfortable. The air con worked well, as did the wifi and television. Plenty of hot water in the shower. Mini fridge in the room. Breakfast was excellent with a half dozen or more choices. The hotel is located in the Old Quarter of Hanoi and walkable to the Imperial City, the Ho Chi Minh Masoleum, the main lakes in Hanoi, as well as many other sites. Plenty of restaurants to chose from in the area. I would definitely stay at this hotel on my next trip to Hanoi.
John, usOther trip
Exceptional 10.0
Will come back again!!!
Friendly staffs, good breakfast, clean room
vnOther trip
Very good 8.0
Great service with a smile
Service was excellent, as was the location, Our room was fine, on the ninth floor with a balcony overlooking the city. Breakfast made to order was adequate. More on the service. The staff was very friendly and engaging. They gave us early check-in and arranged a private car for a 3 hour tour we wanted (700K VND). A very nice young staff member named Dien accompanied us by taxi to the train station and assisted in converting ticket vouchers to actual train tickets. Superlative service.
Sean, usRomance trip
Very good 8.0
Great hotel for the money
Hotel was cheap so wasn’t expecting too much. The room was clean and nice. Shower air con tv and WiFi all worked fine.Guys at front desk very helpful. Organised day trip to Ha long bay with the hotel and taxis to airport all cheaper than using other companies and great service. Wee bit away from the action good 10 minute walk but streets quiet and safe so all good really.
David, gbRomance trip

Urban Alley Hotel - Hanoi

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