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Hotel Am Rathaus

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Exterior
Quadruple Room | Minibar, iron/ironing board, cots/infant beds, free WiFi
Minibar, iron/ironing board, cots/infant beds, free WiFi
Quadruple Room | Minibar, iron/ironing board, cots/infant beds, free WiFi
Quadruple Room | Minibar, iron/ironing board, cots/infant beds, free WiFi

Overview of Hotel Am Rathaus

Hotel Am Rathaus

City centre hotel within easy reach of Heidelberg Castle
8.2 out of 10 Very good
8.2/10 Very good

169 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
Map
Heiliggeiststraße 1, Heidelberg, Baden-Württemberg, 69117
Main amenities
  • Daily housekeeping
  • Front desk safe
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • Reception hall
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Minibar

Room options

About this area

What's nearby

  • Heart of Heidelberg
  • Heidelberg Castle - 6 min walk
  • SAP Corporate Headquarters - 16 min drive
  • Hockenheim Racing Track - 22 min drive

Getting around

  • Mannheim (MHG) - 21 min drive
  • Heidelberg-Schlierbach/Ziegelhausen Station - 6 min drive
  • Heidelberg Orthopedics Station - 7 min drive
  • Heidelberg-Altstadt Station - 9 min walk
  • Heidelberg Seegarten Tram Stop - 22 min walk

Restaurants

  • Brauhaus Vetter - 2 min walk
  • Cocodec - 1 min walk
  • Hans im Glück- Burgergrill - 2 min walk
  • Cafe Bar GRANO - 2 min walk
  • Café Gundel - 2 min walk
Map

About this property

Hotel Am Rathaus

Hotel Am Rathaus puts you 0.3 mi (0.5 km) from Heidelberg Castle. Free perks include WiFi, wired Internet and buffet breakfast daily between 7 AM and 11 AM. Fellow travellers say good things about the helpful staff and central location.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 11 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 11 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No on-site parking
  • Off-site parking nearby (EUR 10 per day)

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM

Travelling with children

  • Children stay for free (see details)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Reception hall

Room amenities

Be entertained

  • 36-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi and wired Internet

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Cots/infant beds are available for EUR 11.0 per day

Parking

  • Parking is available nearby and costs EUR 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Am Rathaus Heidelberg
Hotel Am Rathaus Heidelberg
Hotel Am Rathaus Hotel
Hotel Am Rathaus Heidelberg
Hotel Am Rathaus Hotel Heidelberg

Frequently asked questions

Does Hotel Am Rathaus offer free cancellation for a full refund?
Yes, Hotel Am Rathaus does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Am Rathaus?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Am Rathaus?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Am Rathaus?
Sorry, there's no on-site parking at Hotel Am Rathaus.
What are the check-in and check-out times at Hotel Am Rathaus?
You can check in from 2 PM - 11 PM. Check-out time is 11 AM.
What's the area around Hotel Am Rathaus like?
Hotel Am Rathaus is in the heart of Heidelberg, a short 9-minute walk from Heidelberg-Altstadt Station and 2 minutes' walk from Brass Monkey. Travellers love the hotel's prime location.

Reviews

8.2

Very good

8.4/10

Cleanliness

8.9/10

Staff & service

7.3/10

Amenities

7.4/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

6/10 Good

On vacation and have stayed in 9 hotels throughout Europe. 6th floor up a tight spiral staircase. The place is old so of course no elevator . Crazy uneven floor with one bed that was way too low. Very nice helpful staff though and a good öbreakfast. Good location and historic so there’s bound to be glitches.
Carol, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Verified Expedia guest review

10/10 Exceptional

This hotel is perfectly located for the Christmas market. This town is fantastic. The staff was unbelievably nice and very helpful. A couple of notes - 1 there is no elevator so be prepared to climb the steps with your bags. 2 - parking is not onsite. 3 - it is not easy to find this hotel due to very narrow roads and pedestrians. HOWEVER, once you are settled this place is awesome!
Verified Expedia guest review

10/10 Exceptional

Sascha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A gem in the old town of Heidelberg
We loved our stay at the Hotel am Rathaus. The hotel is located right in the old city center, in the perfect location to explore the beautiful town. The staff was so friendly and accommodating. We arrived before check-in, and we were able to store our suitcase while we went exploring the city. Good German breakfast in the morning. I wish I could have stayed longer. Will return!
Kristin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We fell in love with this place. The staff was so accommodating, friendly, joyful! The location is perfect to access the castle, shops and restaurants. Highly recommend it! We arrived too early to check in. The staff let us leave our luggage with them behind the desk.
Sara, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Gregory, 1-night trip
Verified Expedia guest review

8/10 Very good

There is no air conditioning. On warm days you will here street noise until about midnight weekdays with the windows open. Perhaps later on weekends. The bathroom is cramped. The location is great.
Byron, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We loved our stay here. We stayed on the top floor, so a bit of a climb with baggage but the view from the room looking over the river is worth it! Navigating to the hotel can be tricky, but once you figure it out its not a problem. The staff were kind and accommodating to our needs. Heidelberg has plenty for travelers to do. We had a great stay.
Katie, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Angela, 1-night trip
Verified Expedia guest review