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Garden Sentral Hotel

Photo gallery for Garden Sentral Hotel

Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Balcony

Overview of Garden Sentral Hotel

Garden Sentral Hotel

3.5 star property
3.5-star hotel in Kuala Belait with outdoor pool and indoor pool

7.8/10 Good

21 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Refrigerator
Map
3rd Floor, Sentral Shopping Centre, Jalan Seri Maharaja, Kg Mumong A, Kuala Belait, Brunei, KA1531

Room options

About this area

Getting around

  • Miri (MYY) - 52 min drive
  • Bandar Seri Begawan (BWN-Brunei Intl.) - 78 min drive
  • Marudi (MUR) - 28.3 miles/45.5 km
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • Excapade Sushi - 19 min walk
  • Sweet Lemongrass - 20 min walk
  • Restoran Seri Mazatul Aina - 3 min drive
  • Restoran Haji K.K Koya Dan Anak-Anak - 3 min drive
  • Nur Wanita - 4 min drive

About this property

Garden Sentral Hotel

Garden Sentral Hotel offers an airport shuttle (available during limited hours) for BND 90 per vehicle one way. Guests can grab a bite to eat at the coffee shop/cafe and visit the 24-hour fitness centre for a workout. Other highlights include an indoor pool, an outdoor pool and a snack bar/deli. The convenient parking and WiFi get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle from 6 AM to 6 PM*

Off-site

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • BBQs
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free local shuttle
  • Babysitting (surcharge)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • An indoor pool

Accessibility

  • Lift

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • DVD player
  • Flat-screen television

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Dining

On-site venue – This café only serves breakfast.

Fees & policies

Refundable deposits

  • Deposit: BND 50.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of BND 90 per vehicle (one way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for BND 45 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; guests can access their rooms with a mobile device; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

<p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Garden Sentral Hotel Kuala Belait
Garden Sentral Hotel
Garden Sentral Kuala Belait
Garden Sentral
Garden Sentral Hotel Hotel
Garden Sentral Hotel Kuala Belait
Garden Sentral Hotel Hotel Kuala Belait

Frequently asked questions

Does Garden Sentral Hotel offer free cancellation for a full refund?
Yes, Garden Sentral Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Garden Sentral Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Garden Sentral Hotel?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Garden Sentral Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Garden Sentral Hotel?
Sorry, there's no on-site parking at Garden Sentral Hotel.
Is an airport shuttle service offered by Garden Sentral Hotel?
Yes, an airport shuttle is available from 6 AM to 6 PM. The charge is BND 90 per vehicle one way.
What are the check-in and check-out times at Garden Sentral Hotel?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Garden Sentral Hotel and nearby?
Garden Sentral Hotel has an outdoor pool and a 24-hour fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near Garden Sentral Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Nur Wanita (2.4 mi), Gerai Bunga Simpur (2.6 mi) and Jolene Restaurant (2.7 mi).

Reviews

7.8

Good

7.9/10

Cleanliness

7.5/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Very good

new hotel
tan, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Distinctly average
I arrived by car and parked on the third level, only for hotel guests. I then, however, had to take my 6 year old and 6 month old baby in her car seat all the way down to the ground floor to check in. I went down in a lift and was 'spat out' in the middle of the busy shopping mall with no signs to indicate where the hotel reception was. We had to wheel our suitcase through shoppers and eventually found the check in desk. The room was large and pleasant, but freezing. The AC very noisy. In the morning my shower was lukewarm at best. The breakfast room did not look at all inviting (and was also poorly signposted and was found after yet another walk through the shopping mall). We left without breakfast.
Andrew, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Isolated location but good if you have a car
This is my second stay, which I guess says something. Room is comfortable and clean. Wifi is a bit hit and miss. Well appointed - usual stuff and nice to have a fridge with water replaced daily. Local area - there is a small shopping centre underneath the hotel, with restaurants, food shops, a cinema and plenty of free parking. A bit isolated though - not within walking distance of anywhere else.
Andrew, 6-night business trip
Verified Hotels.com guest review

4/10 Fair

Verified Hotels.com guest review

8/10 Very good

The only problem I had was the hotel reception. It was too small (similar to those of a budget hotel, not quite appropriate for a hotel with Garden Sentral's standard.) and it was too far away from the parking.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

6/10 Good

Average
It was an average experience overall. The staff were friendly. There was no rubbish bins in our room, went out of the room and there was a staff around so we asked for one and they said that our room was a 'blocked room' that's why our room has no rubbish bins and the "make up room' sign cannot be turned off. My sleep was great tho. This is a place to relax if you want to go on a weekend off the busy life. Went for a swim too, the pool was 1.2m deep so kids cant really swim by their own (safety concerns). The lifts to go to the floor had to be accessed using keycard which was good for security. Parking space was spacious. Breakfast was good. Wifi was excellent at first but turns out bad after few hours. Cleanliness was good, just few stains on the floor in our room that i think cannot be removed? Thats all i can say i guess.
Verified Hotels.com guest review

8/10 Very good

Clean, spacious hotel, good value.
Good place to stay provided you have transport to where you will be working. Otherwise it's a bit isolated, though the tiny shopping centre and supermarket downstairs are handy for forgotten items. Some good food as well (though the hotel breakfast was poor). Wifi in my room was a bit hit and miss and this is obviously an important thing when travelling.
Verified Hotels.com guest review

10/10 Exceptional

Clean and comfortable hotel
I would recommend friends to stay here
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review