ibis Styles Singapore On Macpherson - Singapore
Suburban hotel with outdoor pool, near Nex
- Free WiFi
Pool
Great pool
Service
Fantastic service
Location
Location is ok
Breakfast
Breakfast is average
ibis Styles Singapore On Macpherson - Singapore
More Info: 6823 2342
from S$107- Standard Room
- Standard Twin Room
- Standard Triple Room
- Standard Room
- Family Room
- Standard Twin Room, Pool View
- Standard Room, Pool View
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Continue searching for Singapore, SingaporeRecent reviews
Good 7.2 From 404 reviews
Exceptional
Just ok
Chua, sg1 night trip with friends
Poor
They don't really care about us.
The worst part about the stay I have had in the Ibis Styles has been the number of service failures that I have experienced where your staff actually don't care about the customer. At first I thought it might have been a strange co-incidence that no one has empathized with my situation but actually after repeated service failures I am convinced that it is relating to the culture and the leadership of your hotel. I have never seen such indifference to customers ever in my travels. Whilst I know that this is not a 5 star luxury hotel - one of the main reasons that I chose Accor for my stay here was that I felt I could trust the global brand and that it would be a decent experience from a global chain hotel. I'm sad to say that as a business traveller I will never be able to stay at an Ibis hotel again - as I have been constantly sleep deprived and just can't afford to be let down. I'm very busy in my work and when I select a hotel it is for the fact that I know I can get a good night's sleep and the basics. I'm really sad to say that this has not been the case in both my stays in the Ibis Styles in Singapore. I feel that you may get a lot of tourists from other countries in this hotel - but to me what is amazingly clear to see is how your staff and leadership at this hotel treat everyone as a number, and part of a herd. There is no interest in helping customers even if they are not having a great time at the hotel and this lack of empathy ultimately will destroy your brand.
sgBusiness trip
Good
Great Location
Location was great, room very small, wifi didn't work for the whole 3 day stay.
Paul, sgTrip with friends
Very good
Good review
Great hotel will stay there again
Rany, sg4 night business trip
Very good
Nice comfortable room.
Amanjot, sg4 night business trip
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