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Hoian Sincerity Hotel & Spa

4.0 star property
Hotel with outdoor pool, near Hoi An Market

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hoian Sincerity Hotel & Spa

Exterior
Outdoor pool, pool umbrellas, pool loungers
1 bedroom, minibar, in-room safe, desk
Interior
Living area

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Spa services
  • Airport pick-up service
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Separate bedroom
  • Separate sitting area
The price is S$50
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double Room, Balcony

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Connecting Rooms, Balcony

Room amenity

Connecting Rooms, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
  • 57 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Room, Balcony, Pool View

1 bedroom, minibar, in-room safe, desk

Family Room, Balcony, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Double Room, Balcony, City View

1 bedroom, minibar, in-room safe, desk

Junior Double Room, Balcony, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Twin Room, Balcony, City View

1 bedroom, minibar, in-room safe, desk

Junior Twin Room, Balcony, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Twin Room, Balcony

1 bedroom, minibar, in-room safe, desk

Superior Twin Room, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Double Room, Balcony

1 bedroom, minibar, in-room safe, desk

Superior Double Room, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Balcony

1 bedroom, minibar, in-room safe, desk

Suite, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Balcony

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 2 Large Single Beds

Similar properties

Balcony view

Gem Riverside Hotel Hoi An

Pool
Spa
Airport transfer
Free parking
9.4 out of 10, Exceptional, (452)
Gem Riverside Hotel Hoi An
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About the area

Map
No1 Le Dinh Tham, Hoi An, Quang Nam Province

What's nearby

  • Chua Cau - 3 min drive - 2.0 km
  • Hoi An Market - 3 min drive - 2.3 km
  • Hoi An Night Market - 3 min drive - 2.6 km
  • An Bang Beach - 9 min drive - 3.3 km
  • Cua Dai Beach - 11 min drive - 5.8 km

Getting around

  • Da Nang (DAD-Da Nang Intl.) - 43 min drive
  • Da Nang Station - 26 min drive
  • Ga Phu Cang Station - 28 min drive
  • Ga Thanh Khe Station - 30 min drive
  • Airport pickup service

Restaurants

  • ‪Golden Light Restaurant - ‬5 min walk
  • ‪ROM Vegetarian Bistro - Hoi An - ‬4 min walk
  • ‪HOME Coffee - ‬3 min walk
  • ‪Chuyen - ‬1 min walk
  • ‪Tin Tin - ‬1 min walk

About this property

Hoian Sincerity Hotel & Spa

When you stay at Hoian Sincerity Hotel & Spa, you'll be a short five-minute drive from Hoi An Market and Hoi An Night Market. Guests can grab a bite to eat at the restaurant, or indulge in massages, facials or body treatments. An outdoor pool, a poolside bar and a fitness centre are other highlights. Fellow travellers love the helpful staff and overall property condition.

Languages

English, Korean, Vietnamese

At a glance

Hotel size

  • 70 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The property charges 3 per cent for credit card payments
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • No on-site parking

Transfers

  • Airport pickup on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Snorkelling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in reception
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room
  • Reception hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • In-room computer
  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately VND 100000 for adults and VND 50000 for children
  • Airport shuttle service is offered for an extra charge of VND 400000 per vehicle
  • Credit card charges are subject to an extra charge of 3 per cent

Children & extra beds

  • Rollaway beds are available for VND 345000.0 per night

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.

Also known as

Hoian Sincerity Hotel Hoi An
Hoian Sincerity Hotel
Hoian Sincerity Hoi An
Hoian Sincerity
Hoian Sincerity & Spa Hoi An
Hoian Sincerity Hotel & Spa Hotel
Hoian Sincerity Hotel & Spa Hoi An
Hoian Sincerity Hotel & Spa Hotel Hoi An

Frequently asked questions

Does Hoian Sincerity Hotel & Spa offer free cancellation for a full refund?
Yes, Hoian Sincerity Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hoian Sincerity Hotel & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hoian Sincerity Hotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hoian Sincerity Hotel & Spa?
Sorry, there's no on-site parking at Hoian Sincerity Hotel & Spa.
Is an airport shuttle service offered by Hoian Sincerity Hotel & Spa?
Yes, a shuttle from the airport to the hotel is available. The charge is VND 400000 per vehicle.
What are the check-in and check-out times at Hoian Sincerity Hotel & Spa?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Hoian Sincerity Hotel & Spa?
No, this hotel doesn't have a casino, but Crown Games Club (21-min drive) is nearby.
What is there to do at Hoian Sincerity Hotel & Spa and nearby?
Have fun during the warmer months with activities nearby such as snorkelling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a steam room. Hoian Sincerity Hotel & Spa also has a garden.
Are there restaurants at or near Hoian Sincerity Hotel & Spa?
Yes, there's an on-site restaurant.
Does Hoian Sincerity Hotel & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hoian Sincerity Hotel & Spa like?
Hoian Sincerity Hotel & Spa is in Cam Chau, a short 16-minute walk from Hoi An Museum and 19 minutes' walk from Hoi An Historic Museum.

Hoian Sincerity Hotel & Spa Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Extended our stay
The shuttle bus into town or the beach was very useful. The hotel is clean, the staff friendly and breakfast was plenty full. The room was spacious and cleaned daily. I loved the swinging lounges by the pool and used the pool on a daily basis. Thank you and we will return.
Danielle, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vu, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

HIGHLY RECOMMEND
The staff at this hotel couldn’t have done more! The room was beautiful. Beds comfy. Pool Devine! Had a massage at the Spa and it was the best I’ve ever had. Oh and do t get me started on the breakfast. Wow!! There’s a shuttle from the hotel to downtown and the beach leaving often throughout the day. Highly recommend this hotel
Krista, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff here was great. We enjoyed the pool to get a break from the heat. Room was spacious and clean.
Ronald, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel
Verified Travelocity guest review

10/10 Exceptional

Such great service, and really convenient with the shuttle to the old town and beach
elizabeth, 3-night romance trip
Verified Expedia guest review

8/10 Very good

This is a 5 star property or so they say but it had definitely seen better days. Shower was over bathtub and water spray was really poor. The view outside the property made it feel as though they had picked up the property and placed it in a run down area...so many dogs running around and pooing...What makes this place amazing is the staff including cleaning staff. The free transportation to the beach and to the old town was really good as were the free bicycles. Area to the side of the hotel away from it was lovely, some really nice restaurants with some absolutely lovely staff. This is a lovely hotel, slightly rundown and the wifi isn't brilliant but the hotel itself and staff are which is all you want really. Very family friendly.
Maria Thi, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Absolutely loved our stay. Not sure what star rating the hotel is but the service was what you’d expect from a 5 star hotel. Very warm, welcoming and helpful. The hotel has clearly tried their best to make guests feel comfortable. Shuttle buses, designated beach umbrella and chairs and great breakfast. I’ve read other reviews about shuttle buses being too full but we never experienced it. A special mention regarding the wonderful service we received from Flora, Snow and Win and other staff (including cleaning staff) from 30 Nov to 3 Dec who I didn’t get the names of. Highly recommend.
Tanya, 3-night family trip
Verified Wotif guest review

10/10 Exceptional

All the staff went above and beyond to make sure we were comfortable and had a great experience. I hurt my foot earlier in the week and the ladies at the front desk (especially Jasmine) went above and beyond to get crutches delivered to me and to make sure I was cared for at all times… so sweet! I’d recommend this hotel to anyone.
Verified Expedia guest review

10/10 Exceptional

This was the best hotel from our Vietnam trip. Wonderful staff, lovely hotel and good location. We enjoyed the tasty and varied breakfast (particularly the vietnamese iced coffee) and also the spa. Spa massages and facials are excellent and very good prices. We used the free shuttle to go to the beach and into town. Silvia, Flora ans Ken were very helpful and always welcomed us with a big smile. Highly recommended.
Susana, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

It may not be as lavish as 5 star international hotel chain, but the staff were really attentive and always genuine in their service. Top notch hospitatily! Rooms were spotless and clean after every housekeeping. Any maintanence defects (blown light bulbs) were immediately addressed. Overall a pleasant 3 nights stay!
XUNJIAN, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

We were so well taken care of! Everything was sparking clean and the breakfast buffet was varied and delicious. The desk staff bent over backwards to help us figure out the city and what we wanted to do. The pool was adorable and a lovely oasis from the crazy markets.
Tracey, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff. Very good service. The room was comfortable and very clean. Good value.
Rebeca Lissette, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

If I could give this hotel 10 stars I would. This amazing hotel was the highlight of our Vietnam Stay for many reasons. My husband and I got upgraded to a nice suite that was spacious, clean, cozy, and comfortable (not to mention it was quiet and located away from all the noise)! The staff were all so incredibly welcoming and hospital. When we checked in, I was feeling a bit under the weather and the kind receptionist sent ginger tea up to my room to make me feel better which I will never forget. They even helped arrange our trip to Ba Na hills very last minute when we decided to go see the Golden Bridge. The breakfast spread was awesome every morning which is a huge plus when traveling. We would definitely recommend this hotel to anyone visiting Hoi An! It is a must stay. My husband and I will definitely choose this location again if we come back to visit!
Verified Expedia guest review

10/10 Exceptional

Such a serene resort in Hoian area. Good place to spend few nights to experience the calm and peaceful vibe of the city. Staffs are very friendly and welcoming.
Verified Expedia guest review

10/10 Exceptional

Douglas, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
Great hotel and super friendly, english speaking staff. They have free bikes that you can use to bike into the center of Hoi An or to the beach. There are also several nice spas w/in a few blocks of the hotel. Very efficient check in. They let us check in early and strived to accommodate. They also can easy arrange you a pickup from the Da Nang Airport ($15 from airport to hotel) and a transfer from Hoi An to Hue. Highly recommend and good value for the money.
Bradford, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good value for money. Very helpful staff. The staff on the front desk were lovely and couldn’t have been more helpful, they also spoke very good English. Very quiet location with free bicycle hire to get to the town and beach which doesn’t take long. The town is also walkable (25 mins). Lovely breakfast too.
Catherine, 3-night romance trip
Verified Expedia guest review

8/10 Very good

stephanie, 3-night trip
Verified Hotels.com guest review

6/10 Good

Staff friendly and helpful with good English. Bikes were poorly maintained and need to be renewed. Room could have been cleaned better.
Brian, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Staff extremely friendly and efficient.Comfortable room.Good location.Even a laptop in your room for use although I didn't use it.Would stay again when in Hoi an.
Mick, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay here
My wife and I booked for 28 days here in March, but were forced to leave early due to flight changes (COVID 19). We did stay for 17 days, and wish we were still there! The staff are amazing at Sincerity and Anio. Breakfast was great, with lots of variety. They have a shuttle to town and the beach, and there are several very good restaurants, grocery, etc. within walking distance. We were also offered complimentary massages/facials, and a room upgrade! We did not eat at the restaurant, but did eat by the pool and the food was very good...the bbq smelled amazing. Everyone (staff) was wearing masks during our stay, so you couldn’t see their smiles, but you could hear it in their voices...always greeting you by name when you arrived or left the hotel. The gym was well equipped also. A couple very minor suggestions... in the gym, perhaps add a cup dispenser, and a garbage can. There is nowhere to put used cups. And in the room, bolt the safe to the cabinet that it’s in. The safe is loose, and someone could take the whole thing.... having said that, Vietnam is one of the safest places I’ve ever visited, and their crime rate is very low. It is just an observation that may make other guests feel more comfortable.
Susan, 27-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property provides complimentary bus shuttle to its guests. The buffet breakfast was simply grand and the rooms were extremely spacious. The staff were super friendly.
V, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

loved this hotel ! Great staff , food location and service . We received a complimentary 1 hr massage and 1/2 hr facial which we didn’t expect This hotel was very affordable and exceeded our expectations
Peter, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely property, lovely staff. Food excellent. Regular shuttle bus to town and the beach, plenty of recommendations of places to go around the local area
4-night romance trip
Verified Expedia guest review