Choose dates to view prices

Pearl Continental Hotel Muzaffarabad

Photo gallery for Pearl Continental Hotel Muzaffarabad

Exterior
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Executive Double Room | Minibar, in-room safe, desk, iron/ironing board

Overview of Pearl Continental Hotel Muzaffarabad

Pearl Continental Hotel Muzaffarabad

4.0 star property
Mountain hotel in Muzaffarabad with 3 restaurants and bar/lounge

8.0/10 Very good

14 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free WiFi
  • Gym
  • Air conditioning
  • Bar
  • 24/7 front desk
Map
Upper Chattar, Muzaffarabad, 13100

Room options

About this area

Getting around

  • Islamabad (ISB-Islamabad Intl.) - 124 min drive

Restaurants

  • Lahore guest house - 8 min drive
  • Al Baik Food Park - 9 min drive

About this property

Pearl Continental Hotel Muzaffarabad

Enjoy your visit to Muzaffarabad with a stay at Pearl Continental Hotel Muzaffarabad. Guests can visit the fitness centre for a workout or grab a bite to eat at Marco Polo Restaurant, one of 3 restaurants, which serves local and international cuisine and is open for breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a snack bar/deli and a terrace.

Languages

English, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 102 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Travelers who are not citizens of Pakistan must obtain a No Objection Certificate (NOC) from the Ministry of Interior Islamabad before arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (9 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Pool table

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre

Accessibility

  • Lift
  • In-room accessibility (select rooms)

Languages

  • English
  • Urdu

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Dining

Marco Polo Restaurant – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Tai-pan Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Continental Pearl
Muzaffarabad Pearl Continental
Pearl Continental
Pearl Continental Hotel
Pearl Continental Hotel Muzaffarabad
Pearl Continental Muzaffarabad
Pearl Continental Muzaffarabad
Pearl Continental Hotel Muzaffarabad Hotel
Pearl Continental Hotel Muzaffarabad Muzaffarabad
Pearl Continental Hotel Muzaffarabad Hotel Muzaffarabad

Frequently asked questions

Does Pearl Continental Hotel Muzaffarabad offer free cancellation for a full refund?
Yes, Pearl Continental Hotel Muzaffarabad does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pearl Continental Hotel Muzaffarabad?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Pearl Continental Hotel Muzaffarabad?
Sorry, neither pets nor service animals are allowed.
What are the check-in and check-out times at Pearl Continental Hotel Muzaffarabad?
You can check in from 2:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Pearl Continental Hotel Muzaffarabad and nearby?
Pearl Continental Hotel Muzaffarabad has a fitness centre and a picnic area, as well as a garden.
Are there restaurants at or near Pearl Continental Hotel Muzaffarabad?
Yes, there are 3 on-site restaurants, featuring local and international cuisine. Nearby restaurants include lahore guest house (3.7 mi) and Al Baik Food Park (4.3 mi).

Overall score and ratings

8.0

Very good

9.3/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

4/10 Fair

Only the view was best otherwise their service and food was pathetic
Arslan, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Zulfiqar, 1-night trip
Verified Hotels.com guest review

6/10 Good

Mohammad, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Avoid during Covid-19 restrictions
It was superb overall though due to covid-19 everything was closed.
Ali Raza, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The location and ambiance was worthwhile. Customer service was prompt and representatives were friendly.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Sami
Great service and hospitality. The staff is excellent and really supportive.
Sami, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Pathetic staff on reception
The hotel was good and located in a nice place but the staff at reception were very much irresponsible. Faced problem on door key on daily basis. Small ants were everywhere in room. If you need anything then must call 4 to 5 time then you will receive your required services.
Muhammad, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great views
The hotel is great. At a very scenic sight. Beautiful views. Good infrastructure and facilities. Spacious rooms. The two aspects that might make you uncomfortable are: 1- The hotel is around 2-3 km from city center with no shuttle service provided by hotel and no public transport running between hotel and city. Thus if you dont have your own transportation, you can get caught in the hotel. 2- No electrical kettle / tea and coffee set in standard and deluxe rooms. This is strange as even most of 3* hotels have this facility. If you want tea several times a day, this is not gonna help.
View from the room
M Abdur Rahman, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel with a beautiful setting
Beautiful location, very good service, lovely lobby looking at the mountains. Sadaqat at front desk was very accommodating. Tahir, Asad and server Nadeem gave us a great service at Marco Polo restaurant for breakfast and dinner, also helped with any question we had about the area. Clean modern rooms with a lovely bathroom also amazing views. I would go back definitely when visiting the area again.
Ali, 2-night trip
Verified Hotels.com guest review

2/10 Poor

2-night trip
Verified Expedia guest review