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Relax Resort Hotel

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Deluxe Suite with Hot Spring Bath (87sqm) | Bathroom | Designer toiletries, hair dryer, dressing gowns, slippers
Resort Double Room with open-air bath (58sqm) | Premium bedding, down duvets, pillow-top beds, free minibar
Modern Double Room (34sqm) | Premium bedding, down duvets, pillow-top beds, free minibar
Deluxe Suite with Hot Spring Bath (87sqm) | Living room | LCD TV, DVD player
Modern Corner Double Room (43sqm) | Premium bedding, down duvets, pillow-top beds, free minibar

Overview of Relax Resort Hotel

Relax Resort Hotel

3.5 star property
3.5-star hotel with spa, near Kinomiya Shrine

8.8/10 Fabulous

127 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • Bar
  • Spa
  • 24/7 front desk
Map
6-41 Sakimicho, Atami, Shizuoka-ken, 413-0019

Room options

About this area

Getting around

  • Oshima (OIM) - 27.5 miles/44.3 km
  • Yugawara Station - 7 min drive
  • Atami Station - 17 min walk
  • Ito Station - 19 min drive

Restaurants

  • Smuggler - 10 min walk
  • Jonathan's - 10 min walk
  • SUNBIRD - 10 min walk
  • Tempo D'oro - 11 min walk
  • Tonichi - 11 min walk

About this property

Relax Resort Hotel

Located near a train station, Relax Resort Hotel is a great choice for a stay in Atami. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and Italian cuisine is served at Organic & Natural NINE, which is open for breakfast and dinner. Other highlights include a bar/lounge, a terrace and a garden. Fellow travellers say good things about the overall property condition.

Languages

English, French, Hindi, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 13 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests who book a stay inclusive of dinner must check in by 6 PM.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • BBQs
  • Private dining
  • 24-hour room service

Travelling with children

  • Toys
  • Art supplies

What to do

  • Helicopter/aeroplane tours
  • Hot springs
  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Handrails in stairwells

Languages

  • English
  • French
  • Hindi
  • Japanese

Room amenities

Be entertained

  • DVD player
  • 55-inch LCD TV

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Electronic bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Mini fridge
  • Freezer
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy. The spa is equipped with hot springs/mineral springs and a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are 2 indoor hot springs and 4 outdoor hot springs open between 6:00 AM and midnight. The temperature in the hot springs is set to 196°F.

Dining

Organic & Natural NINE – This restaurant specialises in Italian cuisine and serves breakfast and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Pool, spa, & gym (if applicable)

  • Hot springs access available from 6:00 AM to midnight
  • Reservations are required for massage services, spa treatments and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Policies

<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Relax Resort Hotel Atami
Relax Resort Hotel
Relax Atami
Relax Resort Hotel Hotel
Relax Resort Hotel Atami
Relax Resort Hotel Hotel Atami

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Relax Resort Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Relax Resort Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Relax Resort Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Relax Resort Hotel?
You can check in from 3:00 PM - midnight. Check-out time is 10:30 AM. Contactless social distancing and check-out are available.
What is there to do at Relax Resort Hotel and nearby?
On-site recreation at Relax Resort Hotel includes helicopter/aeroplane tours and hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a picnic area and a garden.
Are there restaurants at or near Relax Resort Hotel?
Yes, Organic & Natural NINE offers Italian cuisine. Nearby restaurants include smuggler (10-min walk), Jonathan's (10-min walk) and SUNBIRD (10-min walk).
What's the area around Relax Resort Hotel like?
Relax Resort Hotel is in the heart of Atami, a short 12-minute walk from Atami Sun Beach and 11 minutes' walk from Kinomiya Shrine.

Reviews

8.8

Fabulous

8.8/10

Cleanliness

9.1/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

8/10 Very good

Some of the areas looks a bit old compare to the photo, wifi is working and was able to connect to the router. But internet does not work, a little disappointing for this pricing.
Koushi, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Helder, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rewarding hike up the hill
You gotta walk uphill for a few min but what awaits you is a sleek hotel and the beautiful ocean view makes the hike totally worth it. You can see the illuminated castle at night and the town of Atami. Great staff and very clean facility. About 17min walk to the beach. A lot of dining options are about 10 min away.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent customer service. The rooms were large and comfy. The dinner was excellent. Very enjoyable stay.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Claudio, 1-night trip
Verified Hotels.com guest review

8/10 Very good

ATSUSHI, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Pros: (1) The room was nice and spacious. (2) The amenities were also nice, especially the drinks. (3) The hotel was about a 10-minute ride from Atami Station, so it was easy to get to. Cons: No shower or bath inside of the room. An open bath outside is nice for warm weather but not in the winter, and with no shower inside, you have to go downstairs to shower or bathe. (2) The room was too hot inside despite turning off the heat and opening the window. (3) The road going to and from the hotel was too narrow and very steep, and it took the taxi a long time to go down because it had to stop, back up, and pull aside to let other cars pass. You need to be in good shape to walk up the road if you don't take a cab. The slope angle is very steep.
1-night romance trip
Verified Expedia guest review