Hotel Laguna Park & Aqua Club

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Family Suite, Balcony (Free water park passes) | Children's pool | Seasonal outdoor pool, open 9 AM to 5 PM, pool umbrellas, sun loungers
Seasonal outdoor pool, open 9 AM to 5 PM, pool umbrellas, sun loungers
Seasonal outdoor pool, open 9 AM to 5 PM, pool umbrellas, sun loungers
Family Suite, Balcony (Free water park passes) | Minibar, in-room safe, desk, free WiFi

Overview of Hotel Laguna Park & Aqua Club

Hotel Laguna Park & Aqua Club

4-star property
All-inclusive hotel in Sunny Beach with free water park and spa

8.2/10 Very good

17 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Sunny Beach, Sunny Beach, Nessebar, 8240
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • Free water park
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Seasonal outdoor pool
For families
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Separate sitting area
  • Television

Choose dates to view prices

About this area

What's nearby

  • Sunny Beach - 1 min drive

Getting around

  • Bourgas (BOJ) - 22 min drive
  • Burgas Station - 35 min drive
  • Airport shuttle

About this property

Hotel Laguna Park & Aqua Club

4-star all-inclusive hotel, rejuvenated in 2019
Consider a stay at Hotel Laguna Park & Aqua Club and take advantage of a free breakfast buffet, free water park access, and an airport shuttle. Indulge in a body scrub, a manicure/pedicure, and aromatherapy at the onsite spa. Be sure to enjoy a meal at the onsite international cuisine restaurant. Enjoy the gym, as well as activities like archery. In addition to 2 poolside bars and a terrace, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Self parking (surcharge), ATM/banking services, and a 24-hour front desk
  • Smoke-free premises, luggage storage, and tour/ticket assistance
  • Massage treatment rooms, an elevator, and a front desk safe
  • Guest reviews say good things about the convenient parking and WiFi
Room features
All guestrooms at Hotel Laguna Park & Aqua Club feature perks such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Balconies, separate sitting areas, and daily housekeeping

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

Bulgarian, English, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and SGS (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a EUR 50 fee, and antigen/rapid COVID-19 testing is available for a EUR 25 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 237 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 5.50 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 2 bars/lounges
  • 2 poolside bars
  • Restaurant
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground

What to do

  • Archery
  • Beach nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2001
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • Seasonal outdoor pool
  • Free water park
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Elevator
  • Bathroom emergency pull cord
  • Visual fire alarm
  • Well-lit path to entrance

Languages

  • Bulgarian
  • English
  • Russian

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - lobby lounge.
Snack bar - This bar serves light fare only.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Self parking costs EUR 5.50 per night

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for EUR 120 per person, per day
  • Pool access available from 9 AM to 5 PM
  • The seasonal pool is open from May to September
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR COVID-19 testing is available for a EUR 50 fee, and antigen/rapid COVID-19 testing is available for a EUR 25 fee; reservations are required for on-site testing.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and SGS (3rd party expert - Global).

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Laguna Park Sunny Beach
Hotel Laguna Park Aqua Club All Inclusive Sunny Beach
Laguna Park Sunny Beach
Hotel Laguna Park Aqua Club All Inclusive
Laguna Park Aqua Club All Inclusive Sunny Beach
Laguna Park Aqua Club All Inclusive
Laguna Park & Aqua Club Sunny
Hotel Laguna Park & Aqua Club Hotel
Hotel Laguna Park & Aqua Club Sunny Beach
Hotel Laguna Park Aqua Club All Inclusive
Hotel Laguna Park & Aqua Club Hotel Sunny Beach

Frequently asked questions

Does Hotel Laguna Park & Aqua Club offer free cancellation for a full refund?
Yes, Hotel Laguna Park & Aqua Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Laguna Park & Aqua Club?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Hotel Laguna Park & Aqua Club?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9 AM to 5 PM.
Are pets allowed at Hotel Laguna Park & Aqua Club?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Laguna Park & Aqua Club?
Yes. Self parking costs EUR 5.50 per night.
What are the check-in and check-out times at Hotel Laguna Park & Aqua Club?
You can check in from 2 PM - midnight. Check-out time is noon.
Is there an onsite casino at Hotel Laguna Park & Aqua Club?
No, this hotel doesn't have a casino, but Casino Hrizantema (2-min walk) is nearby.
What is there to do at Hotel Laguna Park & Aqua Club and nearby?
Have fun during the warmer months with activities such as archery. Indulge in a treatment at the spa and enjoy other amenities such as 2 poolside bars and 2 bars. Hotel Laguna Park & Aqua Club also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Hotel Laguna Park & Aqua Club?
Yes, there's an onsite restaurant that offers international cuisine. Nearby restaurants include Condor (6-min walk), Morris (6-min walk), and Malina Pub (7-min walk).
Does Hotel Laguna Park & Aqua Club have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Laguna Park & Aqua Club like?
Hotel Laguna Park & Aqua Club is located near Sunny Beach, just a short 6-minute walk from Luna Park and 6 minutes' walk from Morris.

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.1/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

8/10 Very good

Great value for money
Lots of swimming pools to choose from. Spacious room. Tasty food. All the necessities for a good holiday
2-night family trip
Verified Hotels.com guest review

6/10 Good

LIMOR, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Good
Lovely hotel old rooms
LIMOR, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

6/10 Good

Pool very full. Food hit and miss. Watch pit for the seagulls.
5-night family trip
Verified Expedia guest review

4/10 Fair

Definitely not a 4 Star Hotel!
Apart from the cleaning staff and waiters, most of the staff were rude. The main pool area was so packed. Fully inclusive to me means you get food/drink 24-7. Breakfast was 0600-1000 then a 2 hour gap before lunch which was only from 1200-1400. Then a further gap before the snack bar open which looked like it had stale pizzas and burgers. Then dinner from 1800-2200. But they would start clearing up from around 2100/30. So after 2200 nothing to eat unless you went out. No variety food wise. Pretty much the same each day except on Bulgaria night which had better meats. Italian night was rubbish - you were better off eating in the main restaurant. Our saviour was Soul Beach behind the Rui hotel. Fantastic beach. Nessebar is also a lovely place to visit and spend the day walking around the little shops and eating/drinking in the restaurants.
Seema, 6-night trip
Verified Expedia guest review

2/10 Poor

Negative experience
The good: Hotel kept clean, good kids pool and great water slides. The bad: No customers service skills whatsoever by most staff we met in the hotel and the same outside the hotel. The hotel had awful cold repetitive food that made us all sick at one stage. We would never got back to this hotel for this reason Animation team themselves good and very friendly but the entertainment the hotel choose to put on was very bad - they need to visit some good family friendly hotels and review their nightly entertainment. The kids loved the disco but were bored with the entertainment provided after it A lot of massive ants running around at your feet all the time around the pool area Finally I felt the hotel was out to make any extra money they could - a Photographer going around taking pics trying to get you to buy them, really expensive laundry prices per item (no price for a bag wash) and no self service laundry room, salon and spa constantly being promoted, really noticeable tips jars everywhere and the kids play area next to the hotel not included in the all Inclusive Bulgaria seems like a nice country but Sunny Beach is no place for families - sex shops on every corner, kids begging and just generally did not feel safe
Pauline, 10-night trip
Verified Expedia guest review

8/10 Very good

Highly recommend with just a couple of caveats
I booked three nights with my 8 year old son and overall we had a great time. The food was good as where the facilities. My son and I both enjoyed the water slides, which was our main attraction for the booking. The only negatives I have are not from the stay, but from the things not explicitly stated or if they are, not obvious, at the time of booking. So, be aware that if you are driving by yourself to the hotel, parking is an additional charge. it's not much, but three nights added £15. Also, Wifi is a paid for service in your room and only available for free in the lobby. Finally, be aware that when you book a particular room, it is only a preference. This hotel and other like it are package holiday destinations too and are going to be full, so you may not get your preference. In our case, we had booked a room with twin beds, but we were given a double. The staff were friendly and helpful, from check-in through to the life guards and the catering staff. Of all the hotels I stayed with on our trip, my 8 year old said this was the best. An added bonus was that the beach is only a five minute walk away, so when the pools shut at 5pm, it's easy to spend some more time in the water on a sandy beach. Overall, I do highly recommend Laguna Park, with just a couple of caveats.
Seamus Waldron, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

המלון מהמם הינו שבוע שלם נהנינו מכל רגע האוכל במלון מצוין הכול כלול מקום מרכזי השירות מעולה החדרים נקיים
Shadi, 7-night family trip
Verified Hotels.com guest review