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All properties in Kumamoto, Kumamoto (prefecture), Japan
1 room, 2 adults

The New Hotel Kumamoto

3.5-star3.5 stars
1-13-1 Kasuga, Kumamoto, Kumamoto-ken, 860-0047, Japan

3.5-star hotel with 2 restaurants, near Kumamoto Castle
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • Near the train station Housekeeping excellent Staff friendlyNov 16, 2019
  • Dedicaed and helpful ounter staff. Central location to the Kumamoto Train Station (within…Jun 21, 2019

The New Hotel Kumamoto

More Info: 6823 2342

from S$80
  • Comfort Double Room, Non Smoking
  • Comfort Double Room, Smoking
  • Superior Twin Room, Non Smoking
  • Superior Twin Room, Smoking
  • Deluxe Twin Room, Non Smoking
  • Superior Double Room, Non Smoking
  • Kumamon Theme (Black)
  • Kumamon Theme (Pink)
  • Kumamon Theme (Colorful)
  • Kumamon Theme Hollywood Twin (Black)
  • Kumamon Theme Hollywood Twin (Colorful)
  • Kumomon Theme Hollywood Twin (Pink)
  • Triple Room, Non Smoking
  • Deluxe Double Room, Non Smoking
  • Premium Double, Non-Smoking
  • Japanese Western Style Room Non-Smoking
  • Corner Suite, Non-Smoking
  • Moderate Double Room Non-Smoking
  • Room, Non Smoking (Run of the house)
  • Room (Run of House for 2 person)
  • Relax Comfort Floor,Comfort Double Room, Non Smoking
  • Relax Comfort Floor, Superior Twin Room, Non Smoking

What’s around The New Hotel Kumamoto


  • In Nishi Ward
  • Kumamoto Castle - 36 min walk
  • Kumamoto Station Tourist Information Center - 3 min walk
  • Kitaoka Nature Park - 12 min walk
  • Shinshigai Shotengai - 23 min walk
  • Kumamoto City Hall - 29 min walk
  • Hosokawa Gyobutei - 30 min walk
  • Kumamoto Prefectural Art Museum - 32 min walk

Getting around

  • Kumamoto Airport (KMJ) - 22 min drive
  • Kumamoto Station - 2 min walk
  • Kumamoto Minami Station - 3 min drive
  • Fujisakigumae station - 3 min drive

At a glance

Key facts

Hotel size

  • This hotel has 123 rooms


  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • No onsite parking

  • Discounted offsite parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Free reception
  • Coffee/tea in a common area
Working away
  • Meeting rooms
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator

Special features


Fontana - This buffet restaurant serves breakfast, lunch, and dinner.

LOBBY BAR ANDO - This restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

The New Hotel Kumamoto’s small print

Also known as

  • Hotel New Otani Kumamoto
  • New Otani Hotel Kumamoto
  • New Otani Kumamoto
  • New Hotel Kumamoto
  • New Kumamoto
  • The New Hotel Kumamoto Hotel
  • The New Hotel Kumamoto Kumamoto
  • The New Hotel Kumamoto Hotel Kumamoto


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Optional extras

Buffet breakfast is offered for an extra charge of JPY 2200 for adults and JPY 1100 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The New Hotel Kumamoto

  • Does The New Hotel Kumamoto offer free cancellation for a full refund?
    Yes, The New Hotel Kumamoto does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The New Hotel Kumamoto?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The New Hotel Kumamoto?
    No, unfortunately, but there's discounted parking nearby.
  • Are pets allowed at The New Hotel Kumamoto?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at The New Hotel Kumamoto?
    You can check in from 3:00 PM to midnight. Check-out time is 11:00 AM.
  • Are there restaurants at or near The New Hotel Kumamoto?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Keika Ramen (4-min walk), Umaya Kumamoto (6-min walk), and Konyusha (7-min walk).

Recent reviews

Very good 8.4 From 259 reviews

Exceptional 10.0
Comfortable place to stay
Near to station, easy check-in and check-out, I think most Japan hotels do too.
Grace, sg1 night romance trip
Very good 8.0
JR Station short walk away
The hotel is very new, and a short walk to JR station & tram station. Front staff speak good English. Fit my purposes. For those who want night life & variety choice of food, then down town is a better choice.
sg1 night family trip
Very good 8.0
Near Shinkansen station
Near Shinkansen station. Breakfast, not included, a bit expensive to include.
LY, sg2 night trip
Good 6.0
Unfriendly hotel
Unfriendly girl receptionist
Man Fung Mathis, hk1 night family trip
Exceptional 10.0
Very comfortable hotel right beside Kumamoto JR Station. Although approx 1km from city centre, transport options were very easy. Staff were very friendly and helpful. Enjoyed the hotel breakfast.
Stewart, au3 night family trip
Exceptional 10.0
Great stay, recommended
Pros: great hotel and service, a few minutes walk from Kumamoto train station at an affordable price. Both tram and bus stops directly outside. Parking is easy at the back, and they reimburse you 300yen (multi-storey parking 900yen for 24hours. There's also a ground level metered one next door for 800yen). Room was large and spacious, with a work desk and another corner couch with table - was a nice surprise as I had a lot of work to do. Cons: this is only for the superstitious Asians (which I am) - we got the standard king' room which was on a corner and room was odd shaped. We had the front door directly facing the bed and the large mirror on desk wall was overlooking the bed - not kosher for the feng shui concerned. Otherwise, loved the place and location, thank you!
Michelle, au1 night trip with friends
Good 6.0
Coffee bar all messed up. Place kind of a scam. Prices too high.
Philip, us2 night family trip
Very good 8.0
Pleasant overnight stay for next day train ride
Convenient location to stay for the next day train ride. Good eats around the train station.
Wilson, us1 night family trip
Exceptional 10.0
Good quality stay
The bed is nice and cosy. The room is fairly big too. The breakfast in the restaurant is tasty and has a good variety of food choices too.
Chung Ting, hk1 night family trip
Very good 8.0
Really close to the station and staff very nice
gb1 night trip

The New Hotel Kumamoto

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