See all properties

Genting Hotel & Spa at Resorts World Birmingham

4.0 star property
Eco-friendly hotel with full-service spa, connected to the convention centre, near Resorts World Birmingham

Choose dates to view prices

Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

In-room safe, desk, soundproofing, iron/ironing board
Reception
In-room safe, desk, soundproofing, iron/ironing board
Indoor pool, pool loungers
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful
Experience the vibrant energy of Genting Hotel, located near Resorts World Birmingham. Treat yourself to a massage or body treatment at the Santai Spa, indulge in a meal at one of 18 on-site restaurants or take your chances with 30 slot machines and casino VIP rooms. The helpful staff has left a lasting impression on previous guests.

Popular amenities

  • Casino
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Casino
  • 18 restaurants and 5 bars/lounges
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Room service
  • 3 coffee shops/cafes

Feel at home (6)

  • Television
  • Daily housekeeping
  • Lift
  • Dry cleaning/laundry service
  • Self-parking (surcharge)
  • Indoor swimming pools
The current price is S$171
includes taxes & fees
28 May - 29 May

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Digital channels
Laptop-compatible safe
Desk
Iron/ironing board
Daily housekeeping
  • 35.3 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Double Room, 1 Double Bed

Bathroom

Signature Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Espresso maker
Electric kettle
Coffee/tea maker
Digital channels
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
2 bathrooms
Separate bath and shower
Private bathroom
Digital channels
  • 52.11 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Single Beds

In-room safe, desk, soundproofing, iron/ironing board

Signature Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Shower/bath combination
Rainfall showerhead
Espresso maker
Electric kettle
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite

In-room safe, desk, soundproofing, iron/ironing board

Presidential Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
2 bathrooms
Private bathroom
Digital channels
Living room
  • 117.56 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Shower/bath combination
Rainfall showerhead
Espresso maker
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hairdryer
Bathrobes
Electric kettle
Espresso maker
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Indoor pool

Hilton Birmingham Metropole

  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
7.8 out of 10, Good, 840 reviews
The price is S$160
includes taxes & fees
8 Jun - 9 Jun
Hilton Birmingham Metropole
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Pendigo Way, Birmingham, England, B40 1PU

What's nearby

  • Resorts World Birmingham - 1 min walk - 0.1 km
  • Resorts World Arena - 2 min walk - 0.2 km
  • The Vox Conference Centre - 4 min walk - 0.4 km
  • National Exhibition Centre - 5 min walk - 0.5 km
  • National Motorcycle Museum - 2 min drive - 1.3 km

Getting around

  • Birmingham Airport (BHX) - 5 min drive
  • Coventry (CVT) - 19 min drive
  • East Midlands Airport (EMA) - 38 min drive
  • Solihull Hampton-in-Arden Station - 7 min drive
  • Birmingham Marston Green Station - 9 min drive
  • Birmingham International Station - 27 min walk
  • Air Rail Link Tram Stop - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Caffè Nero - ‬4 min drive
  • ‪Subway - ‬10 min walk
  • ‪Food & Bar Hall 3 NEC - ‬12 min walk
  • ‪PizzaExpress - ‬4 min walk
  • ‪Gild Lobby Bar & Lounge - ‬10 min walk

About this property

Genting Hotel & Spa at Resorts World Birmingham

Genting Hotel & Spa at Resorts World Birmingham is just 2.3 mi (3.8 km) from the airport and offers a shuttle (available 24 hours). Guests can grab a bite to eat at one of the 18 restaurants and visit the spa to be pampered with massages, facials or body treatments. Other highlights at this eco-friendly hotel include 5 bars/lounges, a casino and an indoor pool. The helpful staff and breakfast get great marks from fellow travellers.

Languages

English, French, German, Greek, Italian, Spanish

At a glance

DONE

Hotel size

    • 184 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (GBP 20 per night)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 18 restaurants
  • 5 bars/lounges
  • 3 coffee shops
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Bowling alley

What to do

  • Bowling alley
  • Shopping
  • Ice skating nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness centre
  • An indoor pool
  • Shopping centre on-site
  • Casino
  • Full-service spa
  • 10 casino gaming tables
  • 30 casino slot machines
  • 2 casino VIP rooms
  • Sauna
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Grab bar near toilet
  • Grab bar in shower
  • Bathroom emergency pull cord
  • Roll-in shower

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per accommodation, per night

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 19.95 for adults and GBP 9.95 for children
  • Airport shuttle service is offered for an extra charge of GBP 10 per vehicle (one-way. Maximum occupancy 6)

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Children & extra beds

  • Cots/infant beds are available for GBP 15.0 per night

Parking

  • Covered self-parking costs GBP 20 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Rollaway beds are only suitable for guests aged up to 12.

Also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Frequently asked questions

Does Genting Hotel & Spa at Resorts World Birmingham offer free cancellation for a full refund?

Yes, Genting Hotel & Spa at Resorts World Birmingham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Genting Hotel & Spa at Resorts World Birmingham?

Yes, there's an indoor pool.

Are pets allowed at Genting Hotel & Spa at Resorts World Birmingham?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Genting Hotel & Spa at Resorts World Birmingham?

Yes. Self-parking costs GBP 20 per night. Parking spaces may be limited. Electric car charging is available.

Is an airport shuttle service offered by Genting Hotel & Spa at Resorts World Birmingham?

Yes, an airport shuttle is available. The charge is GBP 10 per vehicle one-way.

What are the check-in and check-out times at Genting Hotel & Spa at Resorts World Birmingham?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Genting Hotel & Spa at Resorts World Birmingham?

Yes, the 538 square-foot casino features 30 slot machines and 10 gaming tables.

What is there to do at Genting Hotel & Spa at Resorts World Birmingham and nearby?

Have fun with nearby winter activities such as ice skating. Additional recreation on-site includes bowling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Genting Hotel & Spa at Resorts World Birmingham also has 5 bars and a casino, as well as a 24-hour fitness centre and a sauna.

Are there restaurants at or near Genting Hotel & Spa at Resorts World Birmingham?

Yes, there are 18 on-site restaurants.

What's the area around Genting Hotel & Spa at Resorts World Birmingham like?

Genting Hotel & Spa at Resorts World Birmingham is in Marston Green, a short 5-minute drive from Birmingham Airport (BHX) and 5 minutes' walk from National Exhibition Centre. Travellers give top marks for the hotel's prime location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Genting Hotel & Spa at Resorts World Birmingham Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Spa
Breakfast
Location
Restaurant
Bed
Bathroom
Shower
Lobby

What guests liked

  • The spa facilities were well-managed, relaxing, and provided a great experience for guests. (39 reviews)
  • Breakfast was consistently described as delicious, good, and excellent with a wide variety of choices. (27 reviews)
  • The property offers a variety of dining options with great food and excellent service. (8 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great stay
Sophie, 1-night trip

10/10 Exceptional

Brilliant hotel for everyone and anyone

Brilliant, clean, smelt so good, great service, great spa and location was good
Darren, 1-night trip

10/10 Exceptional

Super hotel

Perfect for seeing concerts at BP arena .. lovely hotel, with lovely staff in all areas .. the reception is welcoming and helpful .. the rooftop bar is a lovely spot and was buzzing
Jackie, 1-night trip

10/10 Exceptional

business trip, great location, didn't reliase there was so much there, great for business and an overnight stay before a trip
Ian, 1-night trip

10/10 Exceptional

I had a wonderful stay,room very clean, I love their customer service . The breakfast was good.
Mabel, 2-night trip

10/10 Exceptional

Another good stay at Genting

Another good stay at Genting. Check in was goodc efficient and friendly. Room clean and comfortable. Breakfast tasty and good choice of items.
Claire, 1-night trip

10/10 Exceptional

Great stay - as usual!

Great overnight stay as usual. Reception staff always friendly and efficient - shout out to Rob. Room has been refurbished and looked very smart and clean
Claire, 1-night trip

10/10 Exceptional

Great weekend break

An excellent hotel. Great staff, very clean, modern and comfortable. Great location for entertainment, we went to a concert on the evening, plenty of locations to eat and easy access via road and rail network. Thoroughly recommend it.
Matthew, 1-night trip

10/10 Exceptional

Great and relaxing stay at the hotel.
Maria, 1-night trip

10/10 Exceptional

Lovely trip
Donna, 1-night trip

10/10 Exceptional

Great hotel really helpful staff and perfect location
Adrian, 1-night trip

8/10 Very good

Really nice staff were AMAZING a great place to take partner, loved ones for a celebration
Ocean, 2-night trip

10/10 Exceptional

Amazing staff, comfortable and clean room
Liana, 1-night trip

10/10 Exceptional

Lovely hotel but the sky restaurant service left a lot to be desired , waited over half a hour for our drinks order to come, had to speak to a member of staff to hurry it up. The food was good when it arrived
Christine, 1-night trip

10/10 Exceptional

Had a really pleasant stay, room was nice , comfortable and clean. Enjoyed the restaurants and bars , lots to do Highly recommended,
Anthony, 1-night trip

10/10 Exceptional

Really nice hotel . Great staff and very friendly
Ben, 1-night trip

10/10 Exceptional

Great Break

Amazing staff, wonderful stay
Liana, 1-night trip

10/10 Exceptional

I’ve stayed in Hotels all around world And this is by far the most cleanest hotel I ever stopped in Well done to cleaning staff great job
James, 1-night trip

10/10 Exceptional

Staff friendly and helpful hotel very clean great location
Kevin, 2-night trip

8/10 Very good

Location excellent but breakfast just not worth it

Convenient hotel for the arena, greeted by a lovely receptionist who swiftly got us checked in. Breakfast was very disappointing again third time we have stayed here and every time is the same. Long wait, not enough staff, tables not cleared quickly enough, coffee cups and glasses not replenished went without a drink today because of this even after pointing this out to the staff. Really disappointing that this continues and spoils our stay
Estelle, 1-night trip

10/10 Exceptional

Lovely room very clean excellent breakfast
Alison, 1-night trip

10/10 Exceptional

I will return! A Class

The smell, the cleanliness, the politeness of staff, the spa , the outside Jacuzzi, the breakfast. Everything was just A class. Will definitely return.
Dyan, 1-night trip

10/10 Exceptional

3 night stay with spa day included, excellent facilities
Robert, 3-night trip

10/10 Exceptional

Love this place
Gavin, 1-night trip

10/10 Exceptional

Great hotel good size room

Good hotel great location for the arena
Trevor, 1-night trip