All properties in Hanoi, Hanoi Province, Vietnam

Emerald Hotel Hanoi

Central hotel with restaurant, connected to a shopping center, near Hom Market

  • Free WiFi
  • Emerald Hotel Hanoi
  • Guest Room View
  • Guest Room View
  • Guest Room
  • Guest Room
  • Guest Room View
1 / 53Guest Room View
  • Reception staff was amazing ! Hard to express in words how friendly, helpful and approachable they were. Their customer service was outstanding.

    Oct 13, 2019

See all 13 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Airport transfer
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 30 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Business center
  • Airport shuttle

For families

  • Refrigerator
  • Private bathroom
  • Private spa tub
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Hai Ba Trung
  • Hom Market - 3 min walk
  • Vincom Center - 7 min walk
  • Vietnam Women's Museum - 12 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Double Room (Free High Tea)
  • Executive Room (Free High Tea)
  • Apartment, 1 Bedroom (Free High Tea)
  • Business Penthouse, 2 Bedrooms, City View (Free High Tea)
  • Economy Double Room, 1 Bedroom
  • Deluxe Room
  • 2 Hours Day Use Only (8:00am - 11:00pm)


  • In Hai Ba Trung
  • Hom Market - 3 min walk
  • Vincom Center - 7 min walk

What’s around


  • In Hai Ba Trung
  • Hom Market - 3 min walk
  • Vincom Center - 7 min walk
  • Vietnam Women's Museum - 12 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 52 min drive
  • Hanoi Railway Station - 20 min walk
  • Hanoi Yen Vien Station - 12 min drive
  • Hanoi Long Bien Station - 15 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 9 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • Vietnam may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 12


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Airport shuttle (available 24 hours)*


  • Free offsite parking nearby
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Working away

  • Business center


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas


  • In-room accessibility

Languages Spoken

  • Chinese
  • Dutch
  • English
  • French
  • German
  • Italian
  • Japanese
  • Russian
  • Spanish
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Soundproofed rooms

Things to enjoy

  • Private spa tub
  • Fireplace
  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Onsite venue - This restaurant specializes in international cuisine.

Small print

Also known as

  • Emerald Hotel Hanoi
  • Emerald Hanoi
  • Emerald Hotel Hanoi Hotel
  • Emerald Hotel Hanoi Hanoi
  • Emerald Hotel Hanoi Hotel Hanoi

Optional extras

Rollaway beds are available for VND 250000 per night

Buffet breakfast is offered for an extra charge of VND 200000 for adults and VND 100000 for children (approximately)

Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one way)

Area shuttle service is offered for an extra charge


This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Emerald Hotel Hanoi does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon. Express check-in is available.
  • Yes, there's an onsite restaurant that offers international cuisine. Nearby restaurants include Yancha japanese restaurant (3-min walk), Bánh My Phõ Huê - Popular Banh Mi place! (3-min walk), and La Salsa (4-min walk).
  • Yes, an airport shuttle is available. The charge is VND 400000 per vehicle one way.
  • Emerald Hotel Hanoi has private indoor hot tubs.
  • 10.0.Exceptional


    設備は古いですが、清掃はそれなりに行き届いています。 日本語は通じませんが、簡単な英語で事足ります。 朝食のフォーが美味しく、スタッフへ皆さんフレンドリーでたいへん快適に過ごせました。 また、利用したいと思います。

    Takeshi, 3 night trip, Jan 9, 2020

    Verified guest review

  • 10.0.Exceptional


    3 night family trip, Dec 6, 2019

    Verified Expedia guest review

  • 8.0.Very good


    2 night trip, Nov 26, 2019

    Verified Expedia guest review

  • 8.0.Very good



    Takahiro, 1 night trip with friends, Jul 20, 2019

    Verified guest review

  • 10.0.Exceptional

    nice stay

    i stayed at emerald for 3 days. The room was big, nice, and clean and the manager was so generous. He kindly lent me some money when my wallet was stolen by the lack. I really enjoyed this stay.

    Ling, 3 night trip, Jun 11, 2019

    Verified guest review

  • 10.0.Exceptional

    部屋も清潔で浴槽が大きいのが良かったです。 ホテルの立地もよく,食事には困りませんでした。 チェックインした際のウェルカムドリンクとフルーツも良かったです。 フロントのスタッフもとてもフレンドリーだったので,また宿泊したいです。

    Yoshihisa, 1 night trip, Jun 1, 2019

    Verified guest review

  • 2.0.Poor

    I would not recommend this hotel to people who just pick up the hotel by photo shot. It is terrible dirty and something strange smell from the 1st floor. bed is horrible. my back is so painful after i have slept one night. It is also quite far from the lake. I only recommend for only people who want to stay cheaper one.

    4 night business trip, Mar 6, 2019

    Verified Expedia guest review

  • 6.0.Good



    3 night trip, Jul 12, 2018

    Verified guest review

  • 4.0.Fair


    到着したら・・・部屋が無いとのこと・・・別のホテルへ移動 Expediaでホテルをよく取りますが このような体験は、4回目です。 以前、ホテルに聞いたのですが、Expediaで予約した場合、ホテル側に反映されるのが 12時間と聞きました(未確認) ということでホテルはエメラルドホテル⇒ROSALIZAホテルへ ホテルへのコメントでは、無いのですが ご心配な方は、早めの予約と、確認を

    DAD, 1 night trip, Mar 7, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Sara, 4 night business trip, Aug 16, 2020

    Verified guest review

See all 13 reviews