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Emerald Hotel Hanoi
Central hotel with restaurant, connected to a shopping center, near Hom Market
- Free WiFi
- Collect stamps
- Price Guarantee
FromS$92S$27
Restrictions related to your trip
Vietnam may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out moreOpens in a new window
7.8.Good.13 verified Hotels.com guest reviews
Reception staff was amazing ! Hard to express in words how friendly, helpful and approachable they were. Their customer service was outstanding.
Oct 13, 2019
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Guests are provided with free hand sanitizer
- Free WiFi
- Free parking
- Airport transfer
- Bathtub
- Air Conditioning
Property highlights
Main amenities
- 30 guestrooms
- Daily housekeeping
- Restaurant and bar/lounge
- Breakfast available
- Business center
- Airport shuttle
For families
- Refrigerator
- Private bathroom
- Private spa tub
- Premium TV channels
- Television
- Free toiletries
What’s around
- In Hai Ba Trung
- Hom Market - 3 min walk
- Vincom Center - 7 min walk
- Vietnam Women's Museum - 12 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Superior Double Room (Free High Tea)
- Executive Room (Free High Tea)
- Apartment, 1 Bedroom (Free High Tea)
- Business Penthouse, 2 Bedrooms, City View (Free High Tea)
- Economy Double Room, 1 Bedroom
- Deluxe Room
- 2 Hours Day Use Only (8:00am - 11:00pm)
Location
- In Hai Ba Trung
- Hom Market - 3 min walk
- Vincom Center - 7 min walk
What’s around
Landmarks
- In Hai Ba Trung
- Hom Market - 3 min walk
- Vincom Center - 7 min walk
- Vietnam Women's Museum - 12 min walk
Getting around
- Noi Bai Intl. Airport (HAN) - 52 min drive
- Hanoi Railway Station - 20 min walk
- Hanoi Yen Vien Station - 12 min drive
- Hanoi Long Bien Station - 15 min drive
- Airport shuttle (surcharge)
- Area shuttle (surcharge)
At a glance
Hotel size
- This hotel has 30 rooms
- This hotel is arranged over 9 floors
Arriving/leaving
- Check-in time 2 PM-midnight
- Check-out time is noon
- Express check-in
Restrictions related to your trip
- Vietnam may have travel restrictions in place, including self-quarantine, due to COVID-19.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 12
Children
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transfers
- Airport shuttle (available 24 hours)*
Parking
- Free offsite parking nearby
In the hotel
Food and drink
- Buffet breakfast daily (surcharge)
- Restaurant
- Bar/lounge
- Snack bar/deli
- 24-hour room service
- Coffee/tea in a common area
Working away
- Business center
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Free grocery shopping service
- Free newspapers in lobby
- Luggage storage
- Multilingual staff
- Porter/bellhop
Facilities
- Number of buildings/towers - 1
- Elevator
- Safe-deposit box at front desk
- Designated smoking areas
- Terrace
- Television in common areas
Accessibility
- In-room accessibility
Languages Spoken
- Chinese
- Dutch
- English
- French
- German
- Italian
- Japanese
- Russian
- Spanish
- Vietnamese
In the room
Home comforts
- Air conditioning
- Minibar
- Bathrobes
- Slippers
Sleep well
- Soundproofed rooms
Things to enjoy
- Private spa tub
- Fireplace
- Individually decorated
- Individually furnished
Freshen up
- Private bathroom
- Shower/tub combination
- Free toiletries
- Hair dryer
Be entertained
- Flat-screen TV
- Premium TV channels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Refrigerator
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
Special features
Dining
Onsite venue - This restaurant specializes in international cuisine.
Small print
Also known as
- Emerald Hotel Hanoi
- Emerald Hanoi
- Emerald Hotel Hanoi Hotel
- Emerald Hotel Hanoi Hanoi
- Emerald Hotel Hanoi Hotel Hanoi
Optional extras
Rollaway beds are available for VND 250000 per night
Buffet breakfast is offered for an extra charge of VND 200000 for adults and VND 100000 for children (approximately)
Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one way)
Area shuttle service is offered for an extra charge
Policies
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Personal protective equipment, including masks and gloves, will be available to guests.
Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Emerald Hotel Hanoi does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
- Sorry, pets and service animals aren't allowed.
- You can check in from 2 PM - midnight. Check-out time is noon. Express check-in is available.
- Yes, there's an onsite restaurant that offers international cuisine. Nearby restaurants include Yancha japanese restaurant (3-min walk), Bánh My Phõ Huê - Popular Banh Mi place! (3-min walk), and La Salsa (4-min walk).
- Yes, an airport shuttle is available. The charge is VND 400000 per vehicle one way.
- Emerald Hotel Hanoi has private indoor hot tubs.
7.8.Good.13 verified Hotels.com guest reviews
- 10.0.Exceptional
個人旅行利用
設備は古いですが、清掃はそれなりに行き届いています。 日本語は通じませんが、簡単な英語で事足ります。 朝食のフォーが美味しく、スタッフへ皆さんフレンドリーでたいへん快適に過ごせました。 また、利用したいと思います。
Takeshi, 3 night trip, Jan 9, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
とても話しやすいスタッフばかりでした。
3 night family trip, Dec 6, 2019
Verified Expedia guest review
- 8.0.Very good
ホテルスタッフの方が親切に対応していただきました。
2 night trip, Nov 26, 2019
Verified Expedia guest review
- 8.0.Very good
内装は綺麗なホテルでした
クレジットで事前に払ったのに、チェックアウト時重複して請求されました。気づかず払ってしまい、後で気づきました。しかし、ホテルから連絡があり、返金の対応をすぐしてくださいました。ミスはありましたが、スタッフの方々に、ベトナム人の優しさと人懐こさを感じました。
Takahiro, 1 night trip with friends, Jul 20, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
nice stay
i stayed at emerald for 3 days. The room was big, nice, and clean and the manager was so generous. He kindly lent me some money when my wallet was stolen by the lack. I really enjoyed this stay.
Ling, 3 night trip, Jun 11, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
部屋も清潔で浴槽が大きいのが良かったです。 ホテルの立地もよく，食事には困りませんでした。 チェックインした際のウェルカムドリンクとフルーツも良かったです。 フロントのスタッフもとてもフレンドリーだったので，また宿泊したいです。
Yoshihisa, 1 night trip, Jun 1, 2019
Verified Hotels.com guest review
- 2.0.Poor
I would not recommend this hotel to people who just pick up the hotel by photo shot. It is terrible dirty and something strange smell from the 1st floor. bed is horrible. my back is so painful after i have slept one night. It is also quite far from the lake. I only recommend for only people who want to stay cheaper one.
4 night business trip, Mar 6, 2019
Verified Expedia guest review
- 6.0.Good
周りはバイクだらけ
かなり古い小さなホテル。近辺には日本食の店も多くまた、ホテル朝食で頂けるフォーはとても美味でした。レセプションスタッフも親切でしたよ。
3 night trip, Jul 12, 2018
Verified Hotels.com guest review
- 4.0.Fair
ホテルのミスなのか・・。Expediaのシステムが悪いのか・・・
到着したら・・・部屋が無いとのこと・・・別のホテルへ移動 Expediaでホテルをよく取りますが このような体験は、4回目です。 以前、ホテルに聞いたのですが、Expediaで予約した場合、ホテル側に反映されるのが 12時間と聞きました（未確認） ということでホテルはエメラルドホテル⇒ROSALIZAホテルへ ホテルへのコメントでは、無いのですが ご心配な方は、早めの予約と、確認を
DAD, 1 night trip, Mar 7, 2018
Verified Expedia guest review
- 8.0.Very good
Sara, 4 night business trip, Aug 16, 2020
Verified Hotels.com guest review