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All properties in Panajachel, Solola, Guatemala
1 room, 2 adults

Tzam Poc Resort

2.5-star2.5 stars
Via Rural Santa Catarina Km. 6.5, Santa Catarina Palopo, Panajachel, 07010, Guatemala

Panajachel hotel with restaurant and pool bar
  • Free full breakfast, free WiFi in lobby, and free parking

Restrictions related to your trip

Guatemala may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • El mejor servicio, siempre estuvieron atentos a nosotros y tienen de las mejores vistas…Nov 7, 2019
  • The property is very inaccessible , and the entrance is very dangerous .my car almost…Aug 13, 2019

Tzam Poc Resort

More Info: 6823 2342

  • Romantic Suite, 1 King Bed, Non Smoking, Lake View
  • Superior Suite, 1 King Bed, Non Smoking, Lake View
  • Premium Suite, 1 King Bed, Kitchenette, Lake View
  • Luxury Room, 1 King Bed, Non Smoking, Lake View
  • Basic Double Room, 1 Queen Bed, Non Smoking, Lake View
  • Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

What’s around Tzam Poc Resort

Landmarks

  • Multiple Use Area Lake Atitlan Basin - 1 min walk
  • Pintando Santa Catarina Palopó - 12 min walk
  • Church of Saint Francis - 3.2 mi / 5.1 km
  • Panajachel Municipal Market - 3.2 mi / 5.2 km
  • La Galeria - 3.4 mi / 5.4 km
  • Casa Cakchiquel Arts Center - 3.5 mi / 5.6 km
  • Azul Maya Archaeological Museum - 3.7 mi / 5.9 km
  • San Jorge Lookout - 5.7 mi / 9.2 km

Getting around

  • La Aurora Intl. Airport (GUA) - 123 min drive
  • Quetzaltenango (AAZ-Los Altos) - 126 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 6 rooms

Arriving/leaving

  • Check-in time 1:30 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Guatemala may have travel restrictions in place, including self-quarantine, due to COVID-19.
The front desk is open daily from 7 AM - 5 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: Area comunIf you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Free onsite extended parking

Offsite

  • Area shuttle*

  • Beach shuttle*

  • Theme park shuttle*

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Coffee/tea in a common area
Things to do
  • Beach shuttle (surcharge)
  • Outdoor seasonal pool
  • Pool umbrellas
  • Spa tub
  • Sauna
  • Bicycle rentals nearby
  • Skydiving nearby
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1995
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 46-inch flat-screen TV
  • Cable TV channels
More
  • Daily housekeeping

Tzam Poc Resort’s small print

Also known as

  • Tzam Poc Resort Panajachel
  • Tzam Poc Resort
  • Tzam Poc Panajachel
  • Tzam Poc
  • Tzam Poc Resort Hotel
  • Tzam Poc Resort Panajachel
  • Tzam Poc Resort Hotel Panajachel

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards.

Optional extras

Credit card charges are subject to an extra charge

Kitchen/kitchenette use is available for an extra charge

Rollaway beds are available for USD 60 per night

Airport shuttle service is offered for an extra charge of USD 55 per person

Airport shuttle service for children costs USD 45

Area shuttle, beach shuttle, and theme park shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Tzam Poc Resort

  • Is Tzam Poc Resort currently open?
    This property is closed from April 1 2020 to January 15 2021 (dates subject to change).
  • Is parking offered on site at Tzam Poc Resort?
    Yes, there's free self, valet, and extended parking.
  • Is there a pool at Tzam Poc Resort?
    Yes, there's a seasonal outdoor pool.
  • Are pets allowed at Tzam Poc Resort?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Tzam Poc Resort?
    You can check in from 1:30 PM - midnight. Check-out time is 11:00 AM.
  • Are there restaurants at or near Tzam Poc Resort?
    Yes, there's an onsite restaurant. The dining venue will be unavailable from March 1 2021 to June 1 2021 (dates subject to change). Nearby restaurants include Rincón del chef (2.6 mi), Crossroads Café (3.2 mi), and Pupusería Bar Cheros (3.3 mi).
  • Is airport shuttle service offered by Tzam Poc Resort?
    Yes, an airport shuttle is available. The charge is USD 55 per person.
  • What is there to do at Tzam Poc Resort and nearby?
    Have fun with nearby activities like cycling and skydiving. Relax in the spa tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a sauna. Tzam Poc Resort also has a picnic area and a garden.

Recent reviews

Fabulous 8.6 From 18 reviews

Exceptional 10.0
The property was absolutely amazing. Love every little corner. The views, the pool, the staff was wonderful. The only thing that I would have to say I need was a better WiFi. My room had no WiFi and I had to step out to actually use WiFi. But other than that I was overwhelmed with the beauty of the place.
us1 night trip
Very good 8.0
Good view to the lake, but one wrong thing it’s how get the resort big hill, yo got have a 4x4 truck to get the hotel, no WiFi en the hotel
us1 night family trip
Very good 8.0
The staff at this property were amazing! When our taxi driver didn't show up on time to take us to the airport on the day we had to leave, the owner went out of his way to contact the father of one of his staff members to take us to the airport so we didn't miss our flight. Talk about going above and beyond! The breakfast every morning were amazing. everything that we ordered from the kitchen was delicious. we enjoyed the infinity pool and the hot tub, now only if we could have gotten some better weather to see the volcanoes more clearly. The rooms are not brand new but are nice and clean, the staff is top notch and make you feel like family. Would stay there again.
us4 night romance trip
Exceptional 10.0
My fiance and I had a fantastic stay at Tzam Poc Resort and highly recommend it. The staff is outstanding and the amenities are superb — the infinity pool, the hot tub, the wood-burning sauna/steam room, the view from our private deck, a candle-lit dinner on our private deck overlooking the lake and volcanos, and beautiful breakfasts each morning on the glorious patio — we thoroughly enjoyed our stay. Our concierge, Darwin, is incredibly accommodating — running up the stairs to our balcony to serve us cold cervesa upon our arrival to booking a private tour of the lake — he made sure every part of our stay was to our liking. The only negative comment we could make is the water pressure in the shower and lukewarm temperature could definitely improve.
us3 night romance trip
Exceptional 10.0
Possibly the best hotel I have ever been to in my whole life
Kamilah, ca1 night trip
Exceptional 10.0
Stunning views & great service
Tzampoc Resort has one of the best views of one of the most amazing places in the world! Its infinite pool gives you the chance to feel you are swimming into Atitlán lake from the heights and touch the three volcanoes surrounding the lake. With a resident Chef, food lives up to anyone`s expectations. Staff is helpful and polite. Accommodation spaces are clean and comfortable with a superb view and tasteful decoration. If you drive yourself there, just be aware that the entrance is just for the brave... better call the Manager and have one of the staff drive your car up the steep ramp!
Lesther, gb1 night romance trip
Good 6.0
El acceso vehicular es complicado, y no hay señalización al respecto.
mx1 night romance trip
Good 6.0
Lo bueno: - Piscina con vista excepcional. - Atención del personal. - Desayuno. Lo malo: - Falta de mantenimiento en habitaciones. - Pocas opciones en el menú. - Precios de comida demasiado altos. - Sobrevalorado.
mx3 night romance trip
Very good 8.0
Buenas vistas al lago
Eddy, gt2 night family trip
Very good 8.0
Buen lugar para relajación, un vista hermosa, desayuno rico etc.
PAOLA, gt1 night romance trip

Tzam Poc Resort