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Best Western Plus Hotel Stofella

3.5-star hotel with restaurant, near U.S. Embassy in Guatemala

From
S$102

Image gallery

  • Standard Room, 1 King Bed, Non Smoking, Bathtub - Guest Room
  • Standard Room, 1 King Bed, Non Smoking, Bathtub - Guest Room
  • Standard Room, 1 King Bed, Non Smoking - Bathroom
  • Standard Room, Multiple Beds, Smoking - Bathroom
  • Standard Room, 1 King Bed, Non Smoking, Bathtub - Guest Room
Standard Room, 1 King Bed, Non Smoking, Bathtub - Guest Room. Image 1 of 47.
1 / 47Standard Room, 1 King Bed, Non Smoking, Bathtub - Guest Room
2 Avenida 12-28 Zona 10, Guatemala City, 1010, Guatemala, Guatemala
8.2.Very good.
  • Nice place

    Jun 15, 2021

  • Great hotel.....safe clean great customer service good breakfast!!!

    Apr 5, 2021

See all 480 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Dining options
Walkable
Convenient
Shopping
  • Free WiFi
  • Parking available
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 82 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Self parking
  • 24-hour business center

For families

  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Zona 10
  • U.S. Embassy in Guatemala - 10 min walk
  • Avenida La Reforma - 2 min walk
  • Plaza Fontabella Shopping Center - 3 min walk
  • The Village Shopping Center - 4 min walk
  • Union Church of Guatemala - 5 min walk

Enter dates for 2 guests

Guests
  • Standard Room, 2 Double Beds, Smoking
  • Standard Room, Multiple Beds, Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking, Bathtub
  • Standard Room, Multiple Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Bathtub
  • Standard Room, 1 Double Bed, Non Smoking, Bathtub
  • Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Room, 1 King Bed, Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking

Location

2 Avenida 12-28 Zona 10, Guatemala City, 1010, Guatemala, Guatemala
  • In Zona 10
  • U.S. Embassy in Guatemala - 10 min walk
  • Avenida La Reforma - 2 min walk

What’s around

Landmarks

  • In Zona 10
  • U.S. Embassy in Guatemala - 10 min walk
  • Avenida La Reforma - 2 min walk
  • Plaza Fontabella Shopping Center - 3 min walk
  • The Village Shopping Center - 4 min walk
  • Union Church of Guatemala - 5 min walk
  • Embassy of Germany in Guatemala - 7 min walk
  • Embassy of Mexico in Guatemala - 8 min walk
  • Embassy of Canada - 10 min walk
  • Oakland Mall - 10 min walk
  • Aldawa Mosque - 16 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 15 min drive

At a glance

Hotel size

  • This hotel has 82 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GTQ 40 per night)
  • Wheelchair-accessible parking on site

Payment types at the property

American ExpressDiners ClubMastercardVisa

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Golfing on site

Working away

  • 24-hour business center
  • Business center
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 39-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Trattoria Veneciana - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Stofella Hotel Guatemala City
  • Stofella Hotel Guatemala City
  • Stofella Hotel Guatemala City
  • Stofella Hotel Guatemala City
  • Stofella Hotel Guatemala City
  • Stofella Hotel Guatemala City
  • Hotel Stofella Guatemala
  • Plus Stofella Guatemala City
  • Best Western Plus Hotel Stofella Hotel
  • Best Western Plus Hotel Stofella Guatemala City
  • Best Western Plus Hotel Stofella Hotel Guatemala City
  • Stofella Hotel Guatemala City
  • Stofella Hotel Guatemala City
  • Stofella Hotel Guatemala City
  • Stofella Hotel Guatemala City
  • Stofella Hotel Guatemala City
  • Stofella Hotel Guatemala City
  • Stofella Hotel Guatemala City

Optional extras

Self parking costs GTQ 40 per night

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Plus Hotel Stofella does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GTQ 40 per night.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Yes, Trattoria Veneciana offers Italian cuisine. Nearby restaurants include Distrito 57 (3-min walk), Casa Chapina (4-min walk), and The Market (4-min walk).
  • Maintain your daily exercise routine at the gym.
8.2.Very good.
  • 10.0.Exceptional

    It was amazing, very neat and friendly

    Hogier, 1 night trip, May 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We have stayed at Hotel Stofella Guatemala at least 30 times over the past 12 years. it is a quaint and charming hotel in the center of everything in Guatemala city. We love this place. It is extremely clean. The staff is wonderful. And the free breakfast is Fantastic. My wife and I highly recommend this hotel whenever you are traveling to Guatemala.

    2 night romance trip, Feb 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Service and location is perfect. Will stay again..

    Harlan, 1 night family trip, Nov 19, 2020

    Verified Expedia guest review

  • 6.0.Good

    The property was going thru up grades so it was a little noisy than normal, the staff excellent, bad coffee, floors were beautiful, hopefully they make it more open to get sunlight. Dark hotel, sitting areas are good, soft beds, small rooms. Water temperature changes. We would of liked that the hotel offered a few days free or way below discount for the people who got stuck in Guatemala during the Covid-19 situation the hotel was not full only a handful of people.

    Suzette, 7 night romance trip, Mar 11, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Everything's fine ,the room looks good, big screen tv,the bathroom locks nice and clean I really enjoy staying in here .

    1 night family trip, Feb 29, 2020

    Verified Expedia guest review

  • 2.0.Poor

    My worse hotel experience

    Arrive late by 10pm from the airport. their system is down (seems to be a phone _ network upgrade) understansably they didn't find me on their reservations. get to room, to later find no water is running, try calling receptionist ! oh snap phone is dead ( remember phone upgrade lol) walk downstairs to ask reception to have them tel me both water is being repaired and phones. 7am wake up to construction workers (I appreciate their hard work) but wake up to their loud tools and yelling! getting started with their day. Overall worse hotel experience I have ever had period. not even basics as water or phone are available.

    JOSE L, 1 night trip, Feb 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    everything was ok, confortable hotel, clean, safe, confortable

    1 night business trip, Feb 27, 2020

    Verified Expedia guest review

  • 6.0.Good

    Duty nasty sheets

    Everything its ok they have the best food breakfast buffet very traditional food deliciuos... The plantain atole very good....room ok...we are very dissapoint with the sheets are nasty duty smell sweat... Not enough towels, not parking,

    SUSANA, 2 night trip with friends, Feb 27, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    the location right at zona viva is very good, near all restaurants and activities

    alexpar, 3 night business trip, Feb 24, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent service. Super clean. Great location. Higher quality Best Western than in USA.

    NH, 1 night family trip, Feb 22, 2020

    Verified Expedia guest review

See all 480 reviews