Guests
All properties in Madrid, Community of Madrid, Spain

Dear Hotel Madrid

4-star hotel with 1 restaurants, connected to a shopping center, near Plaza de Espana - Princesa

  • Free WiFi
From
S$151

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Rooftop Pool
  • Rooftop Pool
  • Terrace/Patio
Terrace/Patio. Image 1 of 67.
1 / 67Terrace/Patio
Gran Via 80, Madrid, 28013, Spain
8.8.Fabulous.
  • Counter staff were very helpful, especially Esther. Thank you for making our stay so…

    Jun 21, 2019

  • Check-in staff was friendly and helpful, especially Ms Beatrix. Other staff were also…

    Jun 15, 2019

See all 893 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Convenient
Dining options
Transport options
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 162 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Seasonal outdoor pool
  • Airport shuttle

For families

  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Hair dryer

What’s around

  • In Madrid Centro
  • Plaza de Espana - Princesa - 1 min walk
  • Royal Palace of Madrid - 9 min walk
  • Puerta del Sol - 12 min walk
  • Plaza Mayor - 13 min walk
  • Puerta de Alcala - 25 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, Non Smoking, City View
  • Premium Room, City View (High floor)
  • Family Room, 2 Bedrooms, Connecting Rooms, City View
  • Luxury Suite, City View (High floor)
  • Deluxe Triple Room, Non Smoking, City View

What’s around

Landmarks

  • In Madrid Centro
  • Plaza de Espana - Princesa - 1 min walk
  • Royal Palace of Madrid - 9 min walk
  • Puerta del Sol - 12 min walk
  • Plaza Mayor - 13 min walk
  • Puerta de Alcala - 25 min walk
  • El Retiro Park - 25 min walk
  • Prado Museum - 26 min walk
  • Casa de Campo - 29 min walk
  • Santiago Bernabeu Stadium - 2.8 mi / 4.5 km
  • Madrid Zoo Aquarium - 4 mi / 6.5 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive
  • Madrid Principe Pio Station - 13 min walk
  • Madrid Recoletos Station - 24 min walk
  • Madrid Atocha Station - 5 min drive
  • Plaza de Espana Station - 1 min walk
  • Santo Domingo Station - 4 min walk
  • Noviciado Station - 5 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
map
See on map
Gran Via 80, Madrid, 28013, Spain

At a glance

Hotel size

  • This hotel has 162 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking on site
  • Offsite parking within 656 ft (EUR 29.50 per day); discounts available

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Outdoor seasonal pool
  • Pool sun loungers
  • Bicycle rentals nearby
  • Segway rental/tour nearby

Working away

  • Number of meeting rooms - 1

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2015
  • Elevator
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 40-inch Smart TV
  • Satellite TV channels
  • IPod docking station

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Nice To Meet You - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way, Maximum occupancy 4)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of EUR 40 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 40 (subject to availability)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for EUR 70 per night
  • Babysitting/childcare is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs EUR 29.50 per day (656 ft away)

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from June to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

Also known as

  • Dear Hotel Madrid
  • Dear Hotel
  • Dear Madrid
  • Dear Hotel Madrid Hotel
  • Dear Hotel Madrid Madrid
  • Dear Hotel Madrid Hotel Madrid

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Dear Hotel Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's discounted parking nearby.
  • Yes, there's a seasonal outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 11 PM. There's a charge of EUR 40 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 40 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, Nice To Meet You offers international cuisine. Nearby restaurants include Restaurante Siam (3-min walk), Rey de Tallarines (3-min walk), and Esfahan (3-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Casino Gran Via (11-min walk) and Casino de Madrid (15-min walk) are both nearby.
  • Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes segway rentals. Dear Hotel Madrid also has a seasonal outdoor pool.
8.8.Fabulous.
  • 10.0.Exceptional

    Great location, great place to stay

    Location is very central. Everything is within walking distance. Place is nice and comfortable. Staff was very friendly and we greatly enjoyed our time in Madrid.

    Alexis, 7 night trip, Nov 19, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good hotel. Small twin room.

    Sylwia, 5 night business trip, Nov 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ester and Dani were amazing, hotel is perfectly located

    Robyn, 2 night family trip, Nov 2, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    It as no what I expected the room is too small.the air Conditioner was hot so we have to open the window and it was too noise from the street.

    Marielos, 4 night trip, Oct 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean, , accommodating staff with good bilingual skills, room was small but very adequate, bathroom and shower were very nice, location couldn't be better. Carpet in halls was a little worn and separating in places (no biggie).

    3 night trip, Oct 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    great place

    Great location and nearly by all major attractions in Madrid, with great rooftop and pool overseeing Madrid and specially Grand Via

    4 night trip, Sep 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place to stay, near shopping, restaurants, bars Great rooftop terrace very nice and not too crowded compared to other places ,

    Jose, 4 night business trip, Sep 13, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The staff was nice, but they were just so overwhelmed with the amount of guests. Hire more people if needed. Parking was a nightmare. Imaging trying to find parking in the middle of Times Square/NY. Parking is not on the location and we got no discount. Overnight parking nearby was really expensive. 30 euros.

    Alex Tatiana, 1 night trip, Sep 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel in Madrid

    Reception staff were really friendly and accommodating, and a lot of fun too. Would recommend staying here and would definitely stay again.

    David, 1 night trip, Sep 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    Great stay. Brilliant location- really easy to get to the main sites. A lot within walking distance.

    Lauren, 2 night trip, Aug 24, 2021

    Verified Hotels.com guest review

See all 893 reviews