Capt.'s Inn & Suites

Photo gallery for Capt.'s Inn & Suites

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Standard Room, 1 King Bed | Terrace/patio

Overview of Capt.'s Inn & Suites

Capt.'s Inn & Suites

2.0 star property
No-frills Alexandria Bay hotel with outdoor pool

8.0/10 Very good

990 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
Map
116 Church Street, Alexandria Bay, NY, 13607
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Free airport shuttle
  • Coffee/tea in a common area
  • Air conditioning
  • Communal living room
  • Vending machine
  • Microwave in a common area
  • Water dispenser
  • Picnic area
  • Barbecue grills
  • Luggage storage
For families
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Premium bedding
  • Barbecue grill(s)

Choose dates to view prices

About this area

What's nearby

  • Boldt Castle - 19 min drive

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 38 min drive
  • Hancock Intl. Airport (SYR) - 100 min drive
  • Gananoque Station - 31 min drive
  • Free airport shuttle

About this property

Capt.'s Inn & Suites

Property highlights
Capt.'s Inn & Suites provides a free roundtrip airport shuttle and more. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Coffee/tea in the lobby, tour/ticket assistance, and barbecue grills
  • Express check-out, luggage storage, and a water dispenser
  • Guest reviews speak highly of the overall value
Room features
All guestrooms at Capt.'s Inn & Suites offer thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guest reviews say good things about the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 61 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free onsite RV/bus/truck parking
  • Onsite parking includes off-street options

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Barbecue grills
  • Shared microwave
  • Water dispenser

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Picnic area
  • Communal living room
  • An outdoor pool

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per stay

Renovations and closures

The property is closed between May 09 and May 18.

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Capt.'s Inn Alexandria Bay
Capt.'s Inn
Capt.'s Alexandria Bay
Capt.'s Inn & Suites Hotel
Capt.'s Inn & Suites Alexandria Bay
Capt.'s Inn & Suites Hotel Alexandria Bay

Frequently asked questions

Is Capt.'s Inn & Suites currently open?
The property is closed between May 09 and May 18.
How much does it cost to stay at Capt.'s Inn & Suites?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at Capt.'s Inn & Suites on 13 October 2022 start from S$72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Capt.'s Inn & Suites offer free cancellation for a full refund?
Yes, Capt.'s Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Capt.'s Inn & Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Capt.'s Inn & Suites?
Yes, there's an outdoor pool.
Are pets allowed at Capt.'s Inn & Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Capt.'s Inn & Suites?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Capt.'s Inn & Suites?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Capt.'s Inn & Suites?
You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Capt.'s Inn & Suites?
No, this hotel doesn't have a casino, but OLG Casino Thousand Islands (28-min drive) and Thousand Islands OLG Charity Casino (29-min drive) are both nearby.
What is there to do at Capt.'s Inn & Suites and nearby?
Capt.'s Inn & Suites has an outdoor pool and a picnic area.
Are there restaurants at or near Capt.'s Inn & Suites?
Yes. Nearby restaurants include North Star (3-min walk), Dancing Dog Bar & Nightclub (8-min walk), and Riverboat Bar (9-min walk).
What's the area around Capt.'s Inn & Suites like?
Capt.'s Inn & Suites is a short 12-minute walk from Cornwall Brothers Museum and 13 minutes' walk from Saint Lawrence River. Travelers say this hotel is in a good location.

Overall score and ratings

8.0

Very good

8.4/10

Cleanliness

8.5/10

Staff & service

7.9/10

Amenities

8.0/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

6/5 stars
The front desk manager went above and beyond to accommodate our specific needs and insured a great stay. We visited the Clayton distillery during our stay, highly recommend stopping by there, and ended up extending it another night after we had already checked out and he was awesome about it.
Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice room for the money , but wash the floor .
The room was economy and we expected that . The king bed was newer and very comfortable. But they need too wash the floor . After the evening my socks and bottom of our feet were black with dirt . Just wash rhe floor .
Grant, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dane, 1-night trip
Verified Hotels.com guest review

8/10 Very good

5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place to stay.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stay Again
We were very comfortable and everything was clean and comfortable. Staff were very friendly and helpful. The distance into town was a decent walk.
Laurie, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Would stay again & again
Awesome place!!! But only a couple of complaints, No microwave in room & no shelving in bathroom for extras by sink.
Mary, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Not bad.
Was decent. Cable tv didnt work but it had the expanded free samsung choices. Not bad.
Patrick, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel! Friendly Helpful Staff!
This was a family trip...one where we had all our kids and grandkids together! We were treated great especially by Corey and Lisa!! They put us in consecutive rooms without us even having to ask! This made getting together with one another easy and fun! Kind of like a 3 day pajama party lol! Rooms were comfortable and very clean! The housekeeping staff is very hard working and accommodating! If you need a firmer bed for support i would recommend getting a king bed. We had 2 doubles and although softer they were comfy. Very close to downtown Alex Bay and theres a restaurant in front The Northstar" that serves breakfast and lunch. The food was delicious and.reasonable. also get to Rileys by River for breakfast. The food is plentiful, delicious and the prices are incredible! I couldnt believe it! So all in all it was a wonderful experience and we will definitely stay at Capt's Inn and Suites on any future trips!!
Sheila, 2-night family trip
Verified Hotels.com guest review