All hotels in Cancun, Quintana Roo, Mexico
1 room, 2 adults
You can collect™ Rewards nights here

Hyatt Ziva Cancun All Inclusive - Cancun

4.5-star4.5 stars
Blvd. Kukulcan, Manzana 51, Lote 7CancunQROO77500Mexico, 6823 2342

Hotel Zone beachfront resort with 8 restaurants, spa
  • Free WiFi
Awesome vibe
Good internet service
Great room
Delicious food
1284See all 1,284 reviews
From 5,729 reviewsTripAdvisor Traveller Rating

Hyatt Ziva Cancun All Inclusive - Cancun

Hotel Info: 6823 2342

from S$481
  • Ocean Front Pyramid Suite (with Sofa Bed)
  • Dolphin View Master King (with Sofa Bed)
  • Resort View Double
  • Turquoize Sky Ocean Front Master King
  • Turquoize Sky Ocean Front Master Double
  • Swim Up King (with Sofa Bed)
  • Swim Up Double
  • King (with Sofa Bed)
  • Double
  • Turquoize Sky Swim Up Ocean Front Master Double
  • Club Ocean Front Double
  • Turquoize Sky Swim Up Ocean Front Master King
  • Dolphin View Master Double
  • Ocean Front King (with Sofa Bed)
  • Ocean Front Double
  • Club Ocean Front Corner Suite
  • Turquoize Ocean Front Master King
  • Suite, 2 Double Beds, Concierge Service, Oceanfront (Turquoize Ocean Front Master)
  • Ocean View King (with Sofa Bed)
  • Ocean View Double
  • Resort View King (with Sofa Bed)
  • Club Ocean Front King

At a glance

Key facts

Hotel size

  • This hotel has 547 rooms


  • Check-in time 3 PM-3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *

  • Free children's club


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking


  • Area shuttle *

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • 8 restaurants
  • 7 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Basketball on site
  • Free bicycles on site
  • Kayaking on site
  • Playground on site
  • Snorkeling on site
Working away
  • Business center
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed size double
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service

  • Onsite entertainment and activities
  • Onsite live performances


Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily.


Moongate - This restaurant specializes in Asian cuisine and serves dinner only.

La Bastille - This restaurant specializes in French cuisine and serves dinner only.

El Mercado - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Breeze Grill - This steakhouse serves breakfast, lunch, and dinner.

Lorenzo's - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Hyatt Ziva Cancun All Inclusive - Cancun’s small print

Also known as

  • Hyatt Ziva Cancun All Inclusive
  • Hyatt Ziva Cancun
  • Hyatt Ziva All Inclusive
  • Hyatt Ziva

Optional extras

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hyatt Ziva Cancun All Inclusive - Cancun


  • In Hotel Zone
  • Delphinus Dreams - 0 min walk
  • Gaviota Azul Beach - 2 min walk
  • Forum Beach - 6 min walk
  • Cancun Convention Center - 6 min walk
  • Caracol Beach - 8 min walk
  • Forum By The Sea Mall - 8 min walk
  • Plaza Caracol Mall - 11 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive
  • Onsite parking not available
  • Area shuttle (surcharge)

Recent reviews

Exceptional 9.4 From 1,284 reviews

Hyatt Ziva Cancun All Inclusive - Cancun
An outstanding hotel Non-stop food and stunning pools Clean neat and excellent service \ Highly recommended
efi, il2 night trip
Hyatt Ziva Cancun All Inclusive - Cancun
Top notch
Exceptional staff service. Very friendly on top of their game never left with an empty drink in your hand. Food was top-notch! Definitely will be returning more often back to the Hyatt Ziva, phenomenal!
Regina, us4 night trip
Hyatt Ziva Cancun All Inclusive - Cancun
A Traveller, us3 night trip
Hyatt Ziva Cancun All Inclusive - Cancun
It was an amazing stay! Beautiful location! Outstanding hospitality.
jeannine, us2 night trip
Hyatt Ziva Cancun All Inclusive - Cancun
Best Hotel in Cancun
This is our favorite hotel in Cancun. We have stayed here twice now. It is perfect for families/couples/seniors. They have the best beach and pool in the area. The food is excellent. They have some good shows nightly. No extreme partying but also not boring. Immaculate facilities, comfortable rooms. Cabanas are complimentary and very nice. Waiters are very attentive. Lots of activities and restaurant choices. We came last year for our first time and it was literally perfect. This year it seemed like things have changed a bit with the moral of the staff. The bartenders were particularly grumpy. The biggest change was the entertainment section. Last year the "host" played music, tons of games, competitions, classes and the evening shows were WAY better. This year that was almost non-existent. The only shows that were good were the Mayan and the Mexican night. They are FANTASTIC. The other shows were very boring and one was way inappropriate for kids. We left those. Also last year they were pretty strict about dress code for the evening in specific restaurants which is nice if you want to get dressed up. This year we saw a lot of people not dressed for dinner in the nice places. There is plenty of casual places is you want casual but for the nice spots they should enforce the code. It creates a nice atmosphere. If you are a guest here, you should be tipping everyone. We saw a lot of guests not tipping for anything. These people work REALLY HARD. Overall its a great place.
Nathan wendt, us7 night trip

See all reviews

Hyatt Ziva Cancun All Inclusive - Cancun

Is the description of this hotel not correct? Tell us