All hotels in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Hyatt Ziva Cancun All Inclusive - Cancun

4.5-star4.5 stars
Blvd. Kukulcan, Manzana 51, Lote 7CancunQROO77500Mexico, 6823 2342

Hotel Zone beachfront resort with 8 restaurants, spa
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free*!
Great location
Awesome vibe
Good internet service
Great room
1412See all 1,412 reviews
From 6,110 reviewsTripAdvisor Traveller Rating

Hyatt Ziva Cancun All Inclusive - Cancun

Hotel Info: 6823 2342

from S$649
  • Ocean Front Pyramid Suite (with Sofa Bed)
  • Dolphin View Master King (with Sofa Bed)
  • Resort View Double
  • Turquoize Sky Ocean Front Master King
  • Turquoize Sky Ocean Front Master Double
  • Swim Up King (with Sofa Bed)
  • Swim Up Double
  • King (with Sofa Bed)
  • Double
  • Turquoize Sky Swim Up Ocean Front Master Double
  • Club Ocean Front Double
  • Turquoize Sky Swim Up Ocean Front Master King
  • Dolphin View Master Double
  • Ocean Front King (with Sofa Bed)
  • Ocean Front Double
  • Club Ocean Front Corner Suite
  • Turquoize Ocean Front Master King
  • Suite, 2 Double Beds, Concierge Service, Oceanfront (Turquoize Ocean Front Master)
  • Ocean View King (with Sofa Bed)
  • Ocean View Double
  • Resort View King (with Sofa Bed)
  • Club Ocean Front King

At a glance

Key facts

Hotel size

  • This hotel has 547 rooms


  • Check-in time 3 PM-3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *

  • Free children's club


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking


  • Area shuttle *

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • 8 restaurants
  • 7 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools -
  • Children's pool
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Basketball on site
  • Free bicycles on site
  • Kayaking on site
  • Playground on site
  • Snorkeling on site
Working away
  • Business center
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed size
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service

  • Onsite entertainment and activities
  • Onsite live performances


Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily.


Moongate - This restaurant specializes in Asian cuisine and serves dinner only.

La Bastille - This restaurant specializes in French cuisine and serves dinner only.

El Mercado - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Breeze Grill - This steakhouse serves breakfast, lunch, and dinner.

Lorenzo's - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Hyatt Ziva Cancun All Inclusive - Cancun’s small print

Also known as

  • Hyatt Ziva Cancun All Inclusive
  • Hyatt Ziva Cancun
  • Hyatt Ziva All Inclusive
  • Hyatt Ziva


Optional extras

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hyatt Ziva Cancun All Inclusive - Cancun


  • In Hotel Zone
  • Delphinus Dreams - 1 min walk
  • Caracol Beach - 1 min walk
  • Gaviota Azul Beach - 1 min walk
  • Forum Beach - 3 min walk
  • Forum By The Sea Mall - 8 min walk
  • Plaza Caracol Mall - 11 min walk
  • Chac Mool Beach - 11 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive
  • Onsite parking not available
  • Area shuttle (surcharge)

Recent reviews

Exceptional 9.4 From 1,412 reviews

Hyatt Ziva Cancun All Inclusive - Cancun
Amazing, with a great staff
michael, us7 night trip
Hyatt Ziva Cancun All Inclusive - Cancun
Very Good8.0
Dirty beach
Prime hotels are supposed to be more active in cleaning up sea weed from their piece of beach... that was the disappointing side. Hotel and SPA were fine though
A Traveller, mx3 night trip
Hyatt Ziva Cancun All Inclusive - Cancun
Final Days of Honeymoon
My wife and I were in Cancun for a week and a half. We spent the last two days of our honeymoon at Hyatt Ziva. We got the room with the swim up balcony. The service was excellent! The rooms with the swim up balcony have a butler assigned to them; our butler, Eduardo, was the best. On the last night he had the room decorated with flower petals and heart shaped balloons and had the jacuzzi ready for us after we came for dinner! The views and proximity to the crystal clear water was priceless. Food choices are really good. My wife and I would happily return here.
Francisco, us2 night trip
Hyatt Ziva Cancun All Inclusive - Cancun
This resort was better than we expected. The staff in the coffee shop, Lucio and Anahid, were amazing. Our massages from Sara, Ramiro and Pamela were incredible. And the service from our concierge, Ivonne, was over the top. She knew how to make our trip perfect. We travel a lot and this was easily our best vacation ever!! We will definitely be back soon!
Richard, us8 night trip
Hyatt Ziva Cancun All Inclusive - Cancun
An outstanding hotel Non-stop food and stunning pools Clean neat and excellent service \ Highly recommended
efi, il2 night trip

See all reviews

Hyatt Ziva Cancun All Inclusive - Cancun

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