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PHÖNIX Hotel

4.0 star property
Bergneustadt hotel with spa and indoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for PHÖNIX Hotel

Reception
Front of property
In-room safe, desk, laptop workspace, soundproofing
Exercise/lap pool
City view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Electric vehicle charging point
  • Bar
  • Gym
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Room service
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Playground on-site
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Terrace
The price is S$157
includes taxes & fees
21 Dec - 22 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, soundproofing

Standard Single Room

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Satellite channels
  • 17.0 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room, Park View

In-room safe, desk, laptop workspace, soundproofing

Comfort Double Room, Park View

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Satellite channels
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Triple Room

In-room safe, desk, laptop workspace, soundproofing

Family Triple Room

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Satellite channels
  • 23.1 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Quadruple Room

In-room safe, desk, laptop workspace, soundproofing

Family Quadruple Room

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Satellite channels
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, soundproofing

Standard Double Room

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Satellite channels
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Park View

In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room, Park View

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Satellite channels
  • Park view
  • Sleeps 3
  • 1 King Bed

Similar properties

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Free parking
8.6 out of 10, Excellent, (61)
The price is S$121
includes taxes & fees
19 Jan - 20 January 2025
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About the area

Map
Am Räschen 2, Bergneustadt, 51702

What's nearby

  • Bergisches Land Nature Park - 1 min walk - 0.0 km
  • Aggertalsperre - 7 min drive - 2.6 km
  • Gumbala Water Park - 8 min drive - 7.5 km
  • Monte Mare Reichshof-Eckenhagen - 10 min drive - 8.1 km
  • Eckenhagen Monkey and Bird Park - 10 min drive - 7.7 km

Getting around

  • Cologne - Bonn Airport (CGN) - 52 min drive
  • Düsseldorf Intl. Airport (DUS) - 75 min drive
  • Gummersbach Station - 16 min drive
  • Engelskirchen Station - 18 min drive
  • Meinerzhagen Station - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪SinThorn - ‬3 min drive
  • ‪Gaststätte Rustica - ‬19 min walk
  • ‪Chilis Imbiss - ‬15 min walk
  • ‪China Restaurant Drachenpalast - ‬15 min walk
  • ‪Clarenbach`s Cafe - ‬11 min walk

About this property

PHÖNIX Hotel

When visiting Bergneustadt, PHÖNIX Hotel is a great choice to consider. Guests can visit the spa to indulge in hot stone massages, facials or body treatments, and Regional cuisine is served at Panorama Restaurant, which is open for lunch and dinner. Other highlights include an indoor pool, a bar/lounge and a fitness centre.

Languages

English, German, Polish, Russian, Turkish

At a glance

DONE

Hotel size

    • 58 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Playground
  • Children's menu

What to do

  • Pool table
  • Hiking/biking trails nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 20-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body treatments and manicures and pedicures.

Dining

Panorama Restaurant – This restaurant specialises in Regional cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Cots/infant beds are available for EUR 15.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Policies

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

PHÖNIX Hotel Bergneustadt
PHÖNIX Bergneustadt
PHÖNIX Hotel Hotel
PHÖNIX Hotel Bergneustadt
PHÖNIX Hotel Hotel Bergneustadt

Frequently asked questions

Does PHÖNIX Hotel offer free cancellation for a full refund?
Yes, PHÖNIX Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at PHÖNIX Hotel?
Yes, there's an indoor pool.
Are pets allowed at PHÖNIX Hotel?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at PHÖNIX Hotel?
Yes, there's free self and valet parking. Electric car charging is available.
Is an airport shuttle service offered by PHÖNIX Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at PHÖNIX Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at PHÖNIX Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. PHÖNIX Hotel also has a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near PHÖNIX Hotel?
Yes, Panorama Restaurant offers al fresco dining and Regional cuisine.
What's the area around PHÖNIX Hotel like?
PHÖNIX Hotel is located a short 1-minute walk from Bergisches Land Nature Park.

PHÖNIX Hotel Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

David, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Rue, 1-night trip
Verified Hotels.com guest review

6/10 Good

Didn't luje the roon assifned, evej if ir was booked it 3 months ago! It was a room adjusted to the needs of a physically challenged person and i know fron our own experience what that looks like. But it was my wife's and my anniversary trip and it was at least depressing... The view was towards some interior backyard, on the ground level. Nothing memorable about it.
Florian, 4-night family trip
Verified Expedia guest review

8/10 Very good

Really helpful staff,clean and friendly hotel
Vernon, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Lovely views from the room and restaurant. Staff very friendly and check in was quick and easy.
Steve, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

6/10 Good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Gerne wieder
Gute, viele Parkmöglichkeiten. Schöner Wellnessbereich. Schönes großes Doppelzimmer. Frische Brötchen vom Bäcker.
Mario, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Bernd, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hildegard, 2-night trip
Verified Hotels.com guest review

6/10 Good

Hans walter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elmar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Das Wochenende war ganz Wundervoll
Petra, 2-night trip
Verified Expedia guest review

8/10 Very good

René, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Kai, 1-night trip
Verified Ebookers guest review

8/10 Very good

Angenehmer Aufenthalt, freundliches Personal, kleinere Optimierungen im Saunabereich möglich
Karl-Heinz, 2-night romance trip
Verified Expedia guest review

6/10 Good

Für eine Nacht reicht's, aber weder ist der Raum klimatisiert, noch sind die Betten wirklich Kingsize - es sind halt zwei Matratzen mit Lücke. Das Personal hat die Rezeption nicht im Blick, es gibt auch keine Klingel - Wartezeiten vorprogrammiert. Es gibt keine Jalousien, im Sommer wird's also um 4:30 Uhr hell im Raum - geht absolut gar nicht, wenn man nicht dran gewöhnt ist. Man hört die Straße trotz geschlossenen Fenstern, generell ist das Zimmer sehr hellhörig gewesen. Dafür 25€ für eine Nacht für einen Hund finde ich unverschämt.
Christopher von, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sehr schöne Umgebung, ruhig gelegen, tolle Zimmer, sehr freundliches Personal, tolles Frühstück - nur zu empfehlen 👍
Thomas, 1-night family trip
Verified Expedia guest review

8/10 Very good

Großes, sauberes Zimmer / Badezimmer. Kostenlose Nutzung des Wellnessbereichs (Sauna / Pool). Sehr gutes Frühstück. Kostenlose Parkplätze.
Jochen, 1-night trip
Verified Hotels.com guest review

6/10 Good

Martin, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Sabine, 2-night trip
Verified Expedia guest review

8/10 Very good

Hans-Jörg, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect hotel for relaxing. Great SPA. Wonderful view. Tasty food ❤️
Ilona, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wir fühlten uns direkt zu Hause
Fritz, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ruud, 2-night trip
Verified Expedia guest review