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My Ngoc Hotel Catba

Photo gallery for My Ngoc Hotel Catba

Family Triple Room | View from room
Balcony
Superior Double or Twin Room | View from room
Minibar, soundproofing, free WiFi
Standard Double or Twin Room, Sea View | Minibar, soundproofing, free WiFi

Overview of My Ngoc Hotel Catba

My Ngoc Hotel Catba

2.5 star property
Beach hotel in Cat Hai with bar/lounge

9 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bar
  • 24/7 front desk
Map
212 Street 1/4, Cat Ba Island, Hai Phong

Room options

About this area

What's nearby

  • In Cat Hai

Getting around

  • Haiphong (HPH-Cat Bi) - 78 min drive

Restaurants

  • Dolphin Restaurant - 4 min walk
  • Nhà Hàng Viễn Dương - 5 min walk
  • Mr. Zoom Hotel and Restaurant - 5 min walk
  • Anh - 5 min walk
  • Bamboo Cafe - 6 min walk

About this property

My Ngoc Hotel Catba

My Ngoc Hotel Catba is a great choice for a stay in Hai Phong. You can visit the fitness centre for a workout or unwind with a drink at the bar/lounge. A snack bar/deli, a terrace and a garden are other highlights.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 8 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 10 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Playground

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Mobile key entry

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit and window guards on site.

This property accepts credit cards.

Also known as

My Ngoc Hotel Catba Haiphong
My Ngoc Hotel Catba
My Ngoc Catba Haiphong
My Ngoc Catba
My Ngoc Hotel
My Ngoc Hotel Catba Hotel
My Ngoc Hotel Catba Hai Phong
My Ngoc Hotel Catba Hotel Hai Phong

Frequently asked questions

Does My Ngoc Hotel Catba offer free cancellation for a full refund?
Yes, My Ngoc Hotel Catba does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at My Ngoc Hotel Catba?
As of 30 November 2022, prices found for a 1-night stay for 2 adults at My Ngoc Hotel Catba on 3 December 2022 start from S$24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at My Ngoc Hotel Catba?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at My Ngoc Hotel Catba?
Sorry, pets aren't allowed.
What are the check-in and check-out times at My Ngoc Hotel Catba?
You can check in from 2 PM - 10 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at My Ngoc Hotel Catba and nearby?
My Ngoc Hotel Catba has a fitness centre and a picnic area, as well as a garden.
Are there restaurants at or near My Ngoc Hotel Catba?
Yes. Nearby restaurants include Dolphin Restaurant (4-min walk), Nhà Hàng Viễn Dương (5-min walk) and Mr. Zoom Hotel and Restaurant (5-min walk).
What's the area around My Ngoc Hotel Catba like?
My Ngoc Hotel Catba is a short 8-minute walk from Cat Co Beach and 18 minutes' walk from Tung Thu Beach.

Overall score and ratings

5.2

6.0/10

Cleanliness

3.8/10

Staff & service

4.4/10

Property conditions & facilities

8/10 Very good

Nice place for the money
This is a nice hotel nothing fancy. Clean room cold AC small TV but right in the middle of Catba. There is also a restaurant and Cafe in lobby, I got a fruit drink and some coffee it was great and very reasonably priced. It's a little hard to find on GPS I don't think they have the address correct. Overall I would stay there again. Oh yeah and if you're looking just to relax in your room they do have a few English TV channels.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

2/10 Poor

wrose
this hotel no good service and i never come here again
Verified Hotels.com guest review

4/10 Fair

Bed with other peoples hair when I got there no one empties the trash in the bathroom at all, and the bathroom was weird. But the view was great, room was big and there's solid AC.
Verified Hotels.com guest review

2/10 Poor

Do not go here
Over priced and ants in the room! Bad service and hard beds
Verified Expedia guest review

6/10 Good

Parfait pour une nuit
Chambre avec superbe vue 1 lit mou l'autre très dur Personnel pas très sympathique De nombreux Restos à proximité Possibilité de louer des motos Rapport qualité /prix ok Je vous recommande le like cafe!
Verified Expedia guest review

4/10 Fair

Khách sạn không có máy sấy tóc. Rất bận tiện.
Thời điểm mình đi Cát Bà rất vắng vẻ. Ks còn trống rất nhiều phòng và bản thân mình cũng bị đặt thừa 1 phòng mình đã thanh toán trước hết, mình mất không 1 phòng mình cũng chấp nhận. Vậy mà khi mình có hỏi nhân viên ks, rằng có thể linh động cho mình check out muộn 1h được không? Bởi vì khách sạn vắng khách nên mình out muộn 1h cũng chẳng ảnh hưởng gì. Vì hôm sau tàu 2h mới chạy. Vậy mà nhân viên ks bảo mình hỏi ý kiến ông chủ đang ngồi ở cửa. Mình hỏi thì ông chủ khách sạn nói:"ở thêm thì tính thêm tiên thôi". Theo quy định thì đúng là như vậy tuy nhiên nếu ks vắng như vậy thì nên linh động cho khách để họ thoải mái. Còn nữa, mình hỏi là ks mở cửa tới mấy giờ thì ông chú đó bảo về trước 12h. Từ khi nào ks có quy định như vậy vậy ? Rất là không thích thái độ của ông chủ khách sạn. Ổ điện ở trong phòng ít và đặt ở những vị trí khó sử dụng.
Verified Hotels.com guest review

6/10 Good

Nebensaison = Bausaison
Wir waren für 3 Nächte im My Ngoc. Hier ist Nebensaison = Baustellensaison! Einmal war ein Betonkran so vor das Hotel gestellt, dass wir kaum hinein konnten. Tagsüber wurde der Lift oft zum Zement transportieren benutzt. Ab 8h a.m. wurde gehämmert. Es hat nur eine Frau, welche Englisch spricht, die ist aber selten da. Restlicher Staff spricht NULL ENGLISCH, das ist mühsam. Also kann man auch nichts reklamieren, es veesteht wh niemand etwas und die Frau meinte winmal sie hätte ein Baby und hätte nicht immer Zeit. Tja....so kriegt man schnell schlechte Reviews! Das Hotel wäre sehr zentral, das Zimmer welches wir hatten (402), war gross. Doch der Kühlschrank stinkte, das Wasser des Lavabos floss durch das Bad, etc. Die Zimmer ober unt unter uns waren die reine Baustelle. Gesagt wurde uns nie etwas, auch ein Nachlass stand nicht drin (man konnte ja nicht mit den Leute än sprechen). Für das wenige Geld (nur 12$) war es ok, weil wir ja nur dort schliefen und ganztags jeweils auf Exkursionen waren!
Verified Hotels.com guest review

8/10 Very good

Service inexistant sinon belle chambre très bien située
Verified Hotels.com guest review