6/10 Good
9 January 2023
Leapark Hotel - Boiler Issues
The Leapark Hotel is part of a larger hotel group, the room I was given was a generous size, clean.
The issue that I had with my stay was the heating system didnt appear to work very well to the point that the first night the bed appeared to be very cold almost to the point of being damp.
The next night the heating was not working at all in the room, when speaking to the reception I was offered another room but the heating was not working there either and there was no hot water coming from the taps.
I tried to point out that it appeared to be a boiler issue with no hot water and none of the radiators working even in the public areas but the reception failed to grasp this.
The radiators in the room were luke warm at best and I had to use a Electric Radiator to help warm the room.
On a positive not the Restaurant Staff were all very helpful and the food was good.
Gary
Gary, 4-night business trip
Verified Hotels.com guest review