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Sofitel Shanghai Hongqiao

Photo gallery for Sofitel Shanghai Hongqiao

Exterior
Indoor pool
1 bedroom, minibar, in-room safe, desk
View from room
View from room

Overview of Sofitel Shanghai Hongqiao

UNESCO Sustainable Travel Pledge

Sofitel Shanghai Hongqiao

5.0 star property
Luxury Shanghai hotel with full-service spa, connected to the convention centre

8.8/10 Fabulous

232 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Lounge area
Map
No 666 Taihong Road Minhang Dist., Shanghai, Shanghai, 201107
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Children's pool
  • Spa tub
  • 24-hour room service
  • Business centre
  • UNESCO Sustainable Property
For families
  • Cots/infant beds (surcharge)
  • Children's pool
  • Private bathroom
  • Separate bath and shower
  • Separate bedroom
  • Separate sitting area

Room options

About this area

What's nearby

  • In Minhang
  • The Bund - 39 min drive
  • Oriental Pearl Tower - 45 min drive

Getting around

  • Hongqiao International Airport (SHA) - 17 min drive
  • Pudong International Airport (PVG) - 60 min drive
  • Shanghai Hongqiao Railway Station - 10 min drive
  • Nanxiang North Railway Station - 11 min drive
  • Shanghai South Railway Station - 18 min drive

Restaurants

  • Wagas - 19 min walk
  • Pizza Hut - 3 min drive
  • 大娘水饺 - 3 min drive
  • The Monk - 4 min drive
  • Café du village - 4 min drive

About this property

Sofitel Shanghai Hongqiao

Located near a train station, Sofitel Shanghai Hongqiao is a great choice for a stay in Shanghai. Guests can be pampered with massages at the spa, and Takara, one of 3 restaurants, serves Japanese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a fitness centre. Fellow travellers say good things about the helpful staff and restaurant.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 350 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 12:30 AM
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative PCR COVID-19 test result

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a negative PCR COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service

Travelling with children

  • Children's pool

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 48-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Cot/infant bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, YAN SPA. Services include massages. The spa is equipped with a sauna and a spa tub. The spa is open daily.

Dining

Takara – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Kweezeen – This restaurant specialises in international cuisine and serves lunch and dinner.
Le Chinois – This restaurant specialises in regional cuisine and serves lunch and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 170 for adults and CNY 70 for children (approximately)
  • Late checkout can be arranged for an extra charge

Children & extra beds

  • Cots/infant beds are available for CNY 300.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

At check-in, guests must provide a negative PCR COVID-19 test result.

Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Sofitel Shanghai Hongqiao Hotel
Sofitel Shanghai Hongqiao Hotel
Hotel Sofitel Shanghai Hongqiao Shanghai
Shanghai Sofitel Shanghai Hongqiao Hotel
Hotel Sofitel Shanghai Hongqiao
Sofitel Shanghai Hongqiao Shanghai
Sofitel Shanghai Hongqiao (opening September 2016)
Sofitel Hotel
Sofitel
Sofitel Shanghai Hongqiao
Sofitel Shanghai Hongqiao Hotel
Sofitel Shanghai Hongqiao Shanghai
Sofitel Shanghai Hongqiao Hotel Shanghai

Frequently asked questions

Does Sofitel Shanghai Hongqiao offer free cancellation for a full refund?
Yes, Sofitel Shanghai Hongqiao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sofitel Shanghai Hongqiao?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Sofitel Shanghai Hongqiao?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Sofitel Shanghai Hongqiao?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sofitel Shanghai Hongqiao?
Yes, there's free self parking.
What are the check-in and check-out times at Sofitel Shanghai Hongqiao?
You can check in from 2:00 PM - 12:30 AM. Check-out time is noon. Late check-out is available for a charge. Express check-out is available.
What is there to do at Sofitel Shanghai Hongqiao and nearby?
Sofitel Shanghai Hongqiao has 2 bars, a spa and an indoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Sofitel Shanghai Hongqiao?
Yes, there are 3 on-site restaurants, featuring Japanese cuisine. Nearby restaurants include The Monk (2 mi), Café du village (2.2 mi) and Pizza Marzano (2.4 mi).

Overall score and ratings

8.8

Fabulous

9.4/10

Cleanliness

8.6/10

Staff & service

9.1/10

Amenities

9.2/10

Property conditions & facilities

10/10 Exceptional

Lorraine, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible service
terrible service. We waited an hour for our meal to find out there was no cook in the hotel to prepare the meal! They did not have the respect and decency to inform us. Manager kept saying they were just too busy. Not the first time situation of bad service happen to me at Sofitel hotels. This chain is definitely banned from myself and our company staff.
stephanie, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

DOUGLAS, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Very bad service standard for Sofitel Hong Qiao
I was there for business conference from 20 to 25 Nov, regretted choosing Sofitel instead of Intercontinental. At breakfast, service staffs at noodle and coffee station were extremely rude and not willing to serve..a bad way to start the day. On our way back home, we took their airport transfer from hotel to Pudong international airport in 25/Nov 1020am. The driver was half a time dosing off and we had to wake him up many times to ensure our safety as he almost collided a few times into other vehicles. By doing so, the transfer driver showed us his unhappy attitude and argued with us. Upon arrival at the airport, he just dumped our luggage's onto the ground.
Simon, 5-night business trip
Verified Hotels.com guest review

6/10 Good

CHIN TING, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ALL the staff are incredible. They are obviously very well trained in customer service. The area around the hotel is very safe and quiet.....very residential and very high end .
1-night business trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Sofitel thumbs up!
Hotel is very beautiful, service and cleanliness were excellent. Location is just ok, but definitely a good value. The breakfast buffet is really fantastic.
William, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Fantastic hotel to stay at if you need to be close to the expo centre or the airport or train station. facilities are world class and staff are very helpful, especially in the business centre
Valeri, 1-night business trip
Verified Hotels.com guest review

6/10 Good

3-night trip
Verified Expedia guest review