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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Hotel Plaza Carrillo's - Cancun

3-star3 stars
Claveles No. 33 y 35, Supermanzana 22, Cancun, QROO, 77500, Mexico

3-star hotel with outdoor pool, near Plaza Las Americas
  • Free WiFi and free parking
  • Nice place. Recommend to have breakfast elsewhere as what they offer is limited. Great…Mar 9, 2020
  • Very very clean room, everything inside the room works that also including A/C, very…Feb 3, 2020

Hotel Plaza Carrillo's - Cancun

More Info: 6823 2342

from S$24
  • Standard Room

What’s around Hotel Plaza Carrillo's - Cancun


  • In Downtown Cancun
  • Plaza Las Americas - 18 min walk
  • Market 28 - 18 min walk
  • Dubai Palace Casino - 24 min walk
  • Ceviche Square - 4 min walk
  • Benito Juarez Municipal Building - 7 min walk
  • Cristo Rey Church - 8 min walk
  • PlayCity Casino - 9 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

At a glance

Key facts

Hotel size

  • This hotel has 43 rooms


  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is 1 PM
Front desk staff will greet guests on arrival.

Required at check-in

  • Cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Payment types at the property

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Room service
Things to do
  • Outdoor pool
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Safe-deposit box at front desk
  • Garden
  • Braille or raised signage
  • In-room accessibility
  • Braille signage
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


Carrillos - This restaurant specializes in international cuisine.

FAQs for Hotel Plaza Carrillo's - Cancun

  • Does Hotel Plaza Carrillo's offer free cancellation for a full refund?
    Yes, Hotel Plaza Carrillo's does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hotel Plaza Carrillo's?
    Yes, there's free self parking.
  • Is there a pool at Hotel Plaza Carrillo's?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Plaza Carrillo's?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Plaza Carrillo's?
    You can check in from 3:00 PM to 11:30 PM. Check-out time is 1 PM.
  • Are there restaurants at or near Hotel Plaza Carrillo's?
    Yes, there's an onsite restaurant that serves international cuisine.

Recent reviews

Good 7.8 From 77 reviews

Exceptional 10.0
Great hotel in Cancun centre.
Beautiful old hotel with interior rooms overlooking the courtyard pool. Breakfast isn’t much, but the coffee is great and is endless. Staff Very accomodating, I speak no Spanish but they have English speaking staff.
Andrew, ca17 night trip
Exceptional 10.0
Budget friendly place in cancun centro
Good place and within budget very close to downtown ADO and many local eateries.
mx2 night trip with friends
Very good 8.0
Great for the price
Don't stay here if you don't know spanish well, or if you're not willing to walk/take a bus, or if you're looking for a resort type of Cancun stay. That being said, this was a great place to stay for us. Our room got cleaned every day, we always got fresh towels, and we really enjoyed the restaurants across the street from our hotel. We wanted something affordable since we were barely going to be at the hotel. We would wake up at 6am, go out on excursions, and return at around 10pm at night. I wouldn't recommend staying here by yourself because it can get a little intimidating at night, but there were three of us and we were never scared for our lives - just cautious (as you should always be at night). The beds were comfortable and the AC was great and we enjoyed our stay here.
us3 night trip with friends
Exceptional 10.0
Excellent economical restaurant. English speaking staff. Great choice for a any traveler to Cancun. Same family ownership for 45 years. Great 4* choice. Safe, centrally located.
Jack, us3 night romance trip
Very good 8.0
Great hotel for a weekend stay
Joseph, us2 night trip
Good 6.0
When the hotel was booked, your booking page showed the rate of $32.00 per night, and they would not accept US Dollars, and they charged Mexico Peso of 598.92 per night. On April 20, the exchange rate in the airport was 14.75 peso per US dollar and the local rate in downtown 17.15 peso per US dollar. The hotel was asked why their rate is higher than all, why the charge could not paid with US dollar. They did not give a resonable answer. You may answer of my questions, and I will not stay no more and tell others. I felt like they chided their customer to over charged. I may put this story on Face Book.
Dong, asBusiness trip
Fair 4.0
Not worth it
Always looking for good value hotels - but this wasn't it. That is was clean enough and a short walk from the bus station are the only redeeming features. Winessed a robbery one street over. Staff was disinterested and checkin took 10 minutes. Could hear adjacent bathroom like it was in our suite. Continental breakfast was the worst I've seen (and I've seen some bad ones): other guests walked in, saw it, chortled, and walked straight out. Would not stay again.
Stefan, us1 night romance trip

Hotel Plaza Carrillo's - Cancun

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