Rockwood Hotel & Spa

3.5 star property
3.5-star ski-in/ski-out resort with ski storage, near Aomori Spring Ski Resort

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Rockwood Hotel & Spa

Photo gallery for Rockwood Hotel & Spa

Front of property
In-room safe, desk, free WiFi
2 restaurants, breakfast served, local and international cuisine
Hot springs
Lobby

Overview of Rockwood Hotel & Spa

8.4

Very good

Property highlights

  • Onsen
  • Free parking
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Bar
Map
Ajigasawakogen, Ajigasawa, Aomori-ken, 038-2793
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • 2 restaurants and bar/lounge
  • Hot springs
  • Breakfast available
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • Spa services
  • Garden
  • Front desk safe
  • Vending machine
Feel at home
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

Corner One Double Bed

  • 3 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking (Connecting Room, Non-Smoking)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Twin Beds

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

About this area

Getting around

  • Aomori (AOJ) - 44 min drive
  • Kizukuri Station - 29 min drive
  • Goshogawara Station - 36 min drive
  • Tsugaru Goshogawara Station - 37 min drive

Restaurants

  • ラーメンハウス 青森スプリングスキーリゾート - 6 min walk
  • マウンテンカフェ - 1 min walk
  • モスバーガー - 6 min walk
  • 岩木山麓いのしし牧場たけなみ - 7 min drive

About this property

Rockwood Hotel & Spa

With ski-in/ski-out access, Rockwood Hotel & Spa allows you more time for downhill skiing and snowboarding. Guests can indulge in massages, facials or body treatments, and rockwood・hall, one of 2 restaurants, serves local and international cuisine and is open for breakfast and dinner. Other features include a bar/lounge and a garden. Ski passes, storage, rentals and lessons are also available.

Languages

English, Japanese

Sustainability

Sustainability practices

Garden
Bicycle rentals
This information is provided by our partners.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 188 units

Arriving/Leaving

  • Check-in time from 6:00 AM until 11:30 PM
  • Minimum check-in age – 19
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:00 AM - 11:30 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9 AM
  • 2 restaurants
  • Bar/lounge

What to do

  • Hot springs
  • Pool table
  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Bike hire
  • Golf cart on-site
  • Golf clubs on-site
  • Ski equipment hire
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • 18 holes of golf
  • Golf driving range on-site
  • Spa services
  • Golf clubhouse on-site
  • Golf pro shop on-site

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Handrails in stairwells
  • Wheelchairs available on site

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Downhill skiing
  • Priority access to ski lifts
  • Snowboarding
  • Skiing lessons
  • Ski storage
  • Ski hire
  • Ski runs nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Dining

Rockwood・hall – This restaurant specialises in local and international cuisine and serves breakfast and dinner.
Rockwood・bistro – This restaurant specialises in Fusion cuisine and only serves dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1980 for adults and JPY 1386 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.

Also known as

Naqua Shirakami Hotel Resort Ajigasawa
Rockwood Hotel Ajigasawa
Naqua Shirakami Ajigasawa
Naqua Shirakami
Rockwood Ajigasawa
Rockwood Hotel & Spa Ajigasawa-Machi, Japan - Aomori Prefecture
Rockwood Hotel & Spa Ajigasawa-Machi
Rockwood Hotel Spa
Rockwood Hotel & Spa Resort
Rockwood Hotel & Spa Ajigasawa
Rockwood Hotel & Spa Resort Ajigasawa

Frequently asked questions

Does Rockwood Hotel & Spa offer free cancellation for a full refund?
Yes, Rockwood Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Rockwood Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Rockwood Hotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Rockwood Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Rockwood Hotel & Spa?
You can check in from 6:00 AM - 11:30 PM. Check-out time is 11:00 AM.
What is there to do at Rockwood Hotel & Spa and nearby?
Have fun with on-site winter activities such as downhill skiing and snowboarding. Additional recreation on-site includes hot springs. Enjoy amenities such as spa services and a garden.
Are there restaurants at or near Rockwood Hotel & Spa?
Yes, there are 2 on-site restaurants, featuring local and international cuisine.
What's the area around Rockwood Hotel & Spa like?
Rockwood Hotel & Spa is located a short 1-minute walk from Aomori Spring Ski Resort.

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location for snow sports. Staff very friendly and helpful.
Peter, 5-night family trip
Verified Expedia guest review

8/10 Very good

deborah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay at Rockwood Hotel & Spa
Great location, great service, great food. Thanks for everything.
Victor-Daniel, 7-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great day of snowboarding, with a great hotel right at the bottoms of the slopes.
2-night trip
Verified Hotels.com guest review

6/10 Good

something totally missing in the white wonderland
ski facility was great and if you like to eat same menu every night then you love this hotel but you can not ask other options.
Verified Hotels.com guest review

10/10 Exceptional

また機会があれば泊まりたい
部屋はジュニアスイートだったので、清潔かつ丁度品も新しく気持ち良かった。 フロントの人も販売店の方も親切でした。 景色も岩木山、海、北海道まで望め、静かで良かったです。食事はビュッフェではなく、フレンチにしました。大正解で美味しかったです。前日は十和田の某pに宿泊しましたが、こちらの方がウエイターさんの質、料理共に上だと思います。皆さん気持ち良い接客で、好感度。
yasuhiro, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

soochul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

kayoko, 1-night trip
Verified Expedia guest review

6/10 Good

意外と歩きます。
部屋からエレベーターまで、結構歩きます2個有りますが同じ所にあるので、出来れば両端に有れば、そんなに歩かなくてもいいと思いました。
1-night family trip
Verified Hotels.com guest review

6/10 Good

食事が残念
部屋は清潔、温泉も素晴らしかっただけに食事が残念。お盆の、最高値での利用は仕方がないが、それにしてもバイキングの内容が残念。メインの肉は肉の風味が無く、カニは塩味がきつくのちのち喉が乾いた。〆の細めのうどんは歯ぬかりする始末。おかげで朝食のりんごジュースだけは美味く感じた。残念だ。
1-night family trip
Verified Hotels.com guest review