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1 room, 2 adults

Dukes The Palm, a Royal Hideaway Hotel

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Supervised childcare/activities (free)
Palm Jumeirah, Dubai, 120015, United Arab Emirates

5-star beachfront hotel with outdoor pool, near Aquaventure
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
    • Supervised childcare/activities (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

United Arab Emirates may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Love the resort. The beach is beautiful! Resort should consider replacing its hairdryers…Nov 28, 2019
  • Enjoyed our stay. Excellent breakfast and very friendly staff. Only negative is that the…Feb 10, 2021

Dukes The Palm, a Royal Hideaway Hotel

More Info: 6823 2342

from S$214
  • Deluxe Room (Single use)
  • Deluxe Room
  • Deluxe Studio (Single Use)
  • Deluxe Studio
  • Grand Studio (Single use)
  • Grand Studio (2 adults)
  • Grand Studio (2+1)
  • Grand Studio (3 adults)
  • Grand Studio (2+2)
  • Executive Studio (Single use)
  • Executive Studio (2 adults)
  • Apartment, 1 Bedroom
  • Executive Studio (2+1)
  • Executive Studio (3 adults)
  • Deluxe Suite (Single use)
  • Deluxe Suite
  • Deluxe Suite (2+1)
  • Deluxe Suite (3 adults)
  • Deluxe Suite (2+2)
  • Premium Room (2 adults)
  • Premium Room (2+1)
  • Premium Room (3 adults)
  • Premium Room (Single use)
  • Premium Studio (Single use)
  • Premium Studio
  • Superior Studio (Single use)
  • Superior Studio
  • Superior Room (Single use)
  • Superior Room
  • Apartment, 1 Bedroom (Single Use)
  • Apartment, 1 Bedroom (2+1)
  • Apartment, 1 Bedroom (3 adults)
  • Apartment, 1 Bedroom (2+2)
  • Premium Apartment, 1 Bedroom (Single Use)
  • Premium Apartment, 1 Bedroom
  • Premium Apartment, 1 Bedroom (2+1)
  • Premium Apartment, 1 Bedroom (3 adults)
  • Premium Apartment, 1 Bedroom (2+2)

What’s around Dukes The Palm, a Royal Hideaway Hotel

Landmarks

  • In Palm Jumeirah
  • Dubai Marina Mall - 4.4 mi / 7.1 km
  • Jebel Ali Race Course - 4.4 mi / 7.2 km
  • Emirates Golf Club - 5.7 mi / 9.1 km
  • The Beach Mall - 6.2 mi / 9.9 km

Getting around

  • Dubai Intl. Airport (DXB) - 25 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 32 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 41 min drive

At a glance

Key facts

Hotel size

  • This hotel has 506 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • United Arab Emirates may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare*

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • On private beach
  • Beach sun loungers
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Playground on site
  • Skydiving nearby
  • Marina on site
  • Beach umbrellas
  • Children's pool
  • Health club
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Great British Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

West 14 - This steakhouse specializes in American cuisine and serves lunch and dinner.

Khyber - This restaurant specializes in Indian cuisine and serves dinner only.

DUKES Bar - Onsite bar.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Dukes The Palm, a Royal Hideaway Hotel’s small print

Also known as

  • DUKES Dubai Hotel Palm Jumeirah
  • Dukes The Palm, a Royal Hideaway Hotel Dubai
  • Dukes Palm Royal Hideaway Hotel Dubai
  • Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
  • DUKES Dubai Hotel Palm Jumeirah
  • Dukes Dubai
  • Dukes Palm Royal Hideaway
  • Dukes Palm Royal Hideaway Hotel Dubai
  • Dukes Palm Royal Hideaway Hotel
  • Dukes Palm Royal Hideaway Dubai
  • Dukes Palm Royal Hideaway
  • DUKES Hotel
  • Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
  • Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
  • Hotel Dukes The Palm, a Royal Hideaway Hotel
  • Dukes The Palm, a Royal Hideaway Hotel Dubai
  • Dukes The Palm a Royal Hideaway Hotel
  • DUKES Dubai Hotel Palm Jumeirah
  • Dukes Dubai
  • Dukes Palm Royal Hideaway
  • Dukes The Palm, a Royal Hideaway Hotel Hotel
  • Dukes The Palm, a Royal Hideaway Hotel Dubai
  • DUKES Dubai Palm Jumeirah
  • Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai
  • Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
  • Hotel Dukes The Palm, a Royal Hideaway Hotel
  • Dukes Palm Royal Hideaway Hotel
  • Dukes Palm Royal Hideaway Dubai

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a carbon monoxide detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of AED 75 for adults and AED 75 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Dukes The Palm, a Royal Hideaway Hotel

  • Does Dukes The Palm, a Royal Hideaway Hotel offer free cancellation for a full refund?
    Yes, Dukes The Palm, a Royal Hideaway Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Dukes The Palm, a Royal Hideaway Hotel?
    This property confirms that guests are provided with hand sanitizer and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Dukes The Palm, a Royal Hideaway Hotel?
    Yes, there's free valet parking.
  • Is there a pool at Dukes The Palm, a Royal Hideaway Hotel?
    Yes, there's an indoor pool, an outdoor pool, and a children's pool.
  • Are pets allowed at Dukes The Palm, a Royal Hideaway Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Dukes The Palm, a Royal Hideaway Hotel?
    You can check in from 3:00 PM - 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Are there restaurants at or near Dukes The Palm, a Royal Hideaway Hotel?
    Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include Ba Restaurant & Lounge (14-min walk), Flow Kitchen (14-min walk), and Bussola (3.4 mi).
  • What is there to do at Dukes The Palm, a Royal Hideaway Hotel and nearby?
    Have fun with nearby activities like skydiving and ziplining. Enjoy a swim in the indoor and outdoor pools after a day out and about. Dukes The Palm, a Royal Hideaway Hotel also has 3 bars, a private beach, and a health club, as well as an arcade and a garden.

Recent reviews

Fabulous 8.6 From 711 reviews

Fair 4.0
Noise was an issue with the works going on outside. The food is ok but choices not great of booking HalfBoard. Struggle to get you car from the valet especially when compared to other hotels on the Palm not the best but the beach and pool are lovely
William, gb3 night business trip
Poor 2.0
Not the best stay I’ve had a Dukes
After returning to Dukes hotel from a previous stay. Check in during Covid is ridiculous and takes way too long. All guests standing on top of each other! Impossible to hear what guest services are saying! That’s not social distancing when 3 people are right on top of each other For a room after 2 hours, upgrade laughable! Right next to building works. Been awake since 3am with the noise! Can’t wait to see what happens at Breakfast!
gb1 night trip
Very good 8.0
Great hotel, nice pool and beach Sometimes a bit crowder, but overall really nice place
Baiba, gb8 night family trip
Exceptional 10.0
Amazing!
A fantastic business trip, and a lot of that is due to Dukes. Rooms great, staff brilliant, breakfast choice was huge, evening restaurants excellent. I will be revisiting!
IAN, gb5 night business trip
Exceptional 10.0
always wonderful. There are workers and noise in a new building close but everything was well.
Emmanuel, ie2 night trip
Good 6.0
the hotel did not initially include my silver benefits (25% of food / bev + 1 free drink at the dukes bar), has a second issue where they took what felt like a low authorization amount then effectively shut off my tab at the pool. which was frustrating because I then had to go back up to the hotel to get it sorted which took about 30mins. Even after that for some reason I still couldn’t charge anything to my room. So for me it was a miss on the convenience of food & drink. pool was lovely and room clean / comfortable.
Sarah, gb2 night trip
Good 6.0
Managements needs to be trained for customer service. You never argue with customer and in order to make the customer happy, you should ask “what can I do to make your stay pleasant” sometimes you need to upgrade the customer as a complimentary.
us2 night family trip
Good 6.0
I’ve stayed in this hotel three times. The first one was great. The last two not so much. You can see it going down in quality and cleanliness. My last room had a faulty shower, tables with built up crum on the corners...usual stuff for a three star, not a five star. Reception staff was pretty lost, to the point where they somehow managed to find a wrong reservation under my name during check in... They also demanded to have the expiry date on my card when I had already paid for the room and had requested they close the credit on my room... Finally after 45 minutes they managed to sort everything out. At one point I went to reception to ask something about how to best get to the airport and they basically told me to look it up. Not what you expect form a five star. Balconies on the side have tremendous noise from A/C system. Inside the room the noise dampens with windows closed. If you plan to use the balcony a lot, expect noise. The restaurant staff very good. Pool and staff there are amazing. But, I won’t be coming back a fourth time.
us3 night family trip
Very good 8.0
In overall its was ok But there is big different between this hotel which is 5 star and atlantis is also 5 star , I think the rating for hotels should be from 1 to 7 or 8 star So we can rate atlantis is 7 or 8 star
Seyed Shahab, ie1 night family trip
Exceptional 10.0
wonderful stay
Wonderful stay, The concierge was very efficacious.In five minutes he got an appointment for a Covid-19 testing. Food was excellent. All the staff was very available, smiling, gentle, rapid, and very helpful. the pool is gorgeous. We can go for scuba diving with an excellent club. the only thing is the construction just n front of the room. But it is ok and necessary. We understood. Amazing. I will come again.
emmanuel, ie1 night trip

Dukes The Palm, a Royal Hideaway Hotel