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1 room, 2 adults
Apartments

Phoenix Heights By Bridgestreet

4-star4 stars
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Highchair
  • Dry cleaning/laundry service
  • Elevator
4 Mastmaker Road, London, England, E14 8RR, United Kingdom

Upscale apartment with kitchen, near O2 Arena
  • Free WiFi
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Highchair
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The location worked great for the conference I was attending. It was challenging to pick…Nov 13, 2019
  • Overall, an okay stay. I felt that the furniture could do with an update (the sofas were…Sep 30, 2019

Phoenix Heights By Bridgestreet

  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms
  • Apartment, 2 Bedrooms (with Sofa)

What’s around Phoenix Heights By Bridgestreet

Landmarks

  • In Canary Wharf
  • O2 Arena - 2.8 mi / 4.6 km
  • Tower Bridge - 3 mi / 4.8 km
  • Financial District - 2.7 mi / 4.4 km
  • Brick Lane - 2.8 mi / 4.4 km
  • Tower of London - 3.1 mi / 5 km
  • Liverpool Street - 3.6 mi / 5.8 km
  • London Stadium - 3.9 mi / 6.3 km

Getting around

  • Heathrow Airport (LHR) - 63 min drive
  • London City Airport (LCY) - 18 min drive
  • Gatwick Airport (LGW) - 67 min drive
  • Stansted Airport (STN) - 43 min drive
  • Luton Airport (LTN) - 56 min drive
  • London Limehouse Station - 27 min walk
  • Shadwell Station - 6 min drive
  • Wapping Overground Station - 6 min drive
  • South Quay Station - 3 min walk
  • Heron Quays Station - 6 min walk
  • Canary Wharf Underground Station - 8 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 54 apartments
  • Arranged over 8 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
There is no front desk at this property. The check-in location differs from the property location. To check in, go to 39 Westferry Circus, London E14 8RW To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • No onsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English, Italian, Lithuanian, Polish, Spanish.

At the property

Services
  • Dry cleaning/laundry service
Facilities
  • Elevator
Languages Spoken
  • English
  • Italian
  • Lithuanian
  • Polish
  • Spanish

In the apartment

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Separate dining area
  • Number of living rooms
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher

Phoenix Heights By Bridgestreet’s small print

Also known as

  • Bridgestreet Phoenix Heights
  • Phoenix Heights By Bridgestreet London
  • Phoenix Heights By Bridgestreet Apartment
  • Phoenix Heights By Bridgestreet Apartment London
  • Phoenix Heights
  • Phoenix Heights Bridgestreet
  • Phoenix Heights Bridgestreet Apartment
  • Phoenix Heights Bridgestreet Apartment London
  • Phoenix Heights Bridgestreet London
  • Phoenix Heights By BridgeStreet London, England

Policies

Only registered guests are allowed in the guestrooms.

Onsite parties or group events are strictly prohibited. Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property is licensed under an applicable law.Property Registration Number No Registration ID

Mandatory fees

Deposit: GBP 150.00 per stay

Optional extras

Rollaway beds are available for GBP 24.00 per night

Cribs/Infant beds are available for GBP 24.0 per night

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Phoenix Heights By Bridgestreet

  • Does Phoenix Heights By Bridgestreet offer free cancellation for a full refund?
    Yes, Phoenix Heights By Bridgestreet does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Phoenix Heights By Bridgestreet?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Phoenix Heights By Bridgestreet?
    Sorry, there's no onsite parking at Phoenix Heights By Bridgestreet.
  • Are pets allowed at Phoenix Heights By Bridgestreet?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Phoenix Heights By Bridgestreet?
    You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Phoenix Heights By Bridgestreet?
    Yes. Nearby restaurants include Goodman (4-min walk), Aniseed (5-min walk), and Notes Coffee Roasters (7-min walk).
  • Is airport shuttle service offered by Phoenix Heights By Bridgestreet?
    Yes, an airport shuttle is available.

Recent reviews

Fabulous 8.6 From 32 reviews

Fair 4.0
Completely unsatisfactory process of arrival.
Getting into the property requires a ridiculous process, which you discover after paying. I paid a 4star price and got a 1star experience.
Richard, gb1 night business trip
Exceptional 10.0
Staff was excellent, view from this room was very nice. Room WiFi was not very poor but we did not report it either so possibly it was something they could have had checked. In general very nice and would definitely consider on another trip.
DenisePauls, us7 night family trip
Very good 8.0
Nice gaff in canary. Beware the extra walk
First up, check in. It was a bit inconvenient to get keys 15 mins walk away from the apartment. That said, the young man on reception was outstanding. The apartment itself had a great view, was clean and comfortable. A little basic and the kitchen did smell of takeaway food. But, it was great value & id probably use again. Just a little more attention & it’d be top marks. Top marks to reception guy though.
James, gb2 night business trip
Exceptional 10.0
Excellent locatiom, super confy spaces for a family, and very good . Larisa from Tijuana, Mexico
us4 night family trip
Exceptional 10.0
Excellent location for Canary Wharf.
This location is perfect. Minutes walk from Central Canary wharf and two underground stations. Local restaurants (a great one straight downstairs in the same building), supermarkets and take ways all with in easy walking distance
Adam, us14 night business trip
Very good 8.0
Amazing location with all the amenities you could need Be prepared for it to be noisy with a lot of construction happening in the area, but great location to get anywhere very easily. The staff at check in were exceptional friendly and helpful and made us feel very welcome
ca6 night family trip
Very good 8.0
Perfect for our stay.
Great apartment. Spacious well equipped and nicely maintained. Near the tube with good shopping. The only 2 negitives were having to pick up the key at an alternative location and the distance from central London. On the plus side the tube is easy to access.
Teri, us6 night trip with friends
Very good 8.0
Fantastic property, tiny bit noisy but for central London this is expected. Fab stay. Thank you
gb2 night trip
Very good 8.0
Great Canary Wharf appartment
Excellent space within walking distance of all businesses in Canary Wharf
Francis, gb4 night business trip
Very good 8.0
Good location. Close to two train/underground stations. Close to excellent restaurants. Bed sizes in USA and England are not the same. Had one bathroom for six people which was a challenge.
us7 night family trip

Phoenix Heights By Bridgestreet