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Hotel Buena Vista

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Standard Twin Room, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Luxury Twin Room | In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of Hotel Buena Vista

Hotel Buena Vista

3.5 star property
3.5-star hotel in Matsumoto with 4 restaurants and bar/lounge

8.8/10 Fabulous

421 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Bar
  • 24/7 front desk
1-2-1 Honjo, Matsumoto, Nagano-ken, 390-0814
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Breakfast available
  • Free area shuttle
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift

Room options

About this area

Getting around

  • Midoriko Station - 15 min drive
  • Okaya Station - 23 min drive
  • Shimo-Suwa Station - 24 min drive
  • Matsumoto Station - 16 min walk
  • Free local area shuttle


  • 信州ゴールデン酒場 - 3 min walk
  • 料亭深志楼 - 1 min walk
  • BEANS - 2 min walk
  • 酒房りしょう - 2 min walk
  • 来っ来知っ来 - 3 min walk

About this property

Hotel Buena Vista

Located near a train station, Hotel Buena Vista is a great choice for a stay in Matsumoto. You can relax with a drink at the bar/lounge, and the 4 restaurants are nice spots to grab a bite to eat. Fellow travellers like the helpful staff and breakfast.


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 190 rooms
  • Arranged over 14 floors


  • Check-in time from 2:00 PM until 2:00 AM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Please note: Guests booking a "Late Check-In (6 PM), Early Check-Out (10 AM) Standard Economy Double Room" category may check in after 6 PM and must check-out by 10 AM.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • On-site self-parking (JPY 1100 per night; includes in/out privileges)
  • On-site parking is limited
  • Height restrictions apply for on-site parking


  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Free local shuttle

Working away

  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services


  • Safe-deposit box at front desk


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant


  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Electronic bidet
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone


  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1980.00 for adults and JPY 1320.00 for children


  • Self-parking costs JPY 1100 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for lunch and dinner.


<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Hotel Buena Vista Matsumoto
Buena Vista Matsumoto
Hotel Buena Vista Hotel
Hotel Buena Vista Matsumoto
Hotel Buena Vista Hotel Matsumoto

Frequently asked questions

Does Hotel Buena Vista offer free cancellation for a full refund?
Yes, Hotel Buena Vista does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Buena Vista?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Buena Vista?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Buena Vista?
Yes. Self-parking costs JPY 1100 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Buena Vista?
You can check in from 2:00 PM - 2:00 AM. Check-out time is 11 AM.
Are there restaurants at or near Hotel Buena Vista?
Yes, there are 4 on-site restaurants.
What's the area around Hotel Buena Vista like?
Hotel Buena Vista is in the heart of Matsumoto, a short 10-minute walk from Matsumoto Performing Arts Center and 12 minutes' walk from Matsumoto City Museum of Art. Travellers say that this hotel is in a good location.







Staff & service




Property conditions & facilities




10/10 Exceptional

Lots of restaurant options; lots of convenience stores all over
Daniel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Love it
William, 2-night trip
Verified Orbitz guest review

8/10 Very good

Clean and safe property. It takes about 7minutes to walk there from Matsumoto Station. Breakfast is excellent.
Chieko, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified guest review

10/10 Exceptional

No additional comments
LuNiC, 5-night trip
Verified Expedia guest review

8/10 Very good

Small room but very clean, spacious bath with good amenities. Conveniently located within 5 minutes walk from the station. Late checkin. Ideal for the man on the go who arrives with a last train, needs a place to sleep and leave super early.
1-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel but we had three people staying in one room and the third “bed” was literally a very hard sofa with some sheets thrown on top. Was quite uncomfortable. Other than that, nice hotel and good location.
German, 1-night family trip
Verified guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

Good business hotel for solo traveler. - 10 minutes walk from the Matsumoto Station and the hotel has a complementary shuttle bus. - The rooms are clean and not too congested. - The breakfast is nice.
T0ky0_Tr4v3ller, 3-night business trip
Verified Expedia guest review

8/10 Very good

A good hotel
A very good hotel. Good location, helpful staff, and tasty breakfast for a reasonable price.
Takahiro, 1-night trip
Verified guest review