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Hampton Inn & Suites Knoxville Papermill Drive

Hotel with indoor pool, near West Town Mall

  • Free full breakfast, free WiFi, and free parking
From
S$146

Image gallery

  • Pool
  • Pool
  • Indoor Pool
  • Living Area
  • Pool
Pool. Image 1 of 43.
1 / 43Pool
9.2.Superb.
  • Everything was great form the moment we walked in. Fast service, they advised us of a…

    Apr 10, 2021

  • Spring Break in Knoxville we came in to see family for long weekend...we LOVE the…

    Apr 7, 2021

See all 310 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Convenient
Easy parking
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 109 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Business center
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • West Town Mall - 38 min walk
  • Bearden Antique Mall - 31 min walk
  • University of Tennessee - 5.5 mi / 8.9 km
  • Knoxville Convention Center - 5.7 mi / 9.2 km
  • World's Fair Park - 5.8 mi / 9.3 km
  • Neyland Stadium - 5.8 mi / 9.4 km
The following facilities or services will be unavailable from December 1 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)
  • Shuttle services

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Studio, 1 King Bed, Non Smoking
  • Studio, 2 Queen Beds, Non Smoking
  • Studio, 1 King Bed, Accessible, Bathtub
  • Room, 1 King Bed, Accessible, Bathtub (Hearing)
  • Room, Accessible, Non Smoking
  • Room, Accessible, Non Smoking

Location

  • West Town Mall - 38 min walk
  • Bearden Antique Mall - 31 min walk
  • University of Tennessee - 5.5 mi / 8.9 km

What’s around

Landmarks

  • West Town Mall - 38 min walk
  • Bearden Antique Mall - 31 min walk
  • University of Tennessee - 5.5 mi / 8.9 km
  • Knoxville Convention Center - 5.7 mi / 9.2 km
  • World's Fair Park - 5.8 mi / 9.3 km
  • Neyland Stadium - 5.8 mi / 9.4 km
  • Thompson–Boling Arena - 6 mi / 9.7 km
  • Market Square - 6.2 mi / 10 km
  • Tennessee Theatre - 7.1 mi / 11.4 km
  • Knoxville Civic Auditorium and Coliseum - 7.2 mi / 11.7 km
  • Knoxville Zoo - 9.1 mi / 14.6 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 22 min drive

At a glance

Hotel size

  • This hotel has 109 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*
  • Up to 35 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast daily
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities

Working away

  • Business center
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • 39-inch LCD TV
  • Premium TV channels
  • IPod docking station
  • MP3 docking station

Stay connected

  • Free weekday newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Small print

Also known as

  • Hampton Inn Knoxville Papermill Drive Hotel
  • Hampton Inn Papermill Drive Hotel
  • Hampton Inn Knoxville Papermill Drive
  • Hampton Inn Papermill Drive
  • Hampton Inn & Suites Knoxville Papermill Drive Hotel
  • Hampton Inn & Suites Knoxville Papermill Drive Knoxville
  • Hampton Inn & Suites Knoxville Papermill Drive Hotel Knoxville

Optional extras

Pets are allowed for an extra charge of USD 35.00 per accommodation, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hampton Inn & Suites Knoxville Papermill Drive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome, with a maximum weight of 35 lbs per pet. There's a charge of USD 35.00 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in starting at 2 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Aubrey's (10-min walk), Bistro By The Tracks (11-min walk), and Calhoun's on Bearden Hill (11-min walk).
  • Hampton Inn & Suites Knoxville Papermill Drive has an indoor pool and a fitness center.
9.2.Superb.
  • 10.0.Exceptional

    The staff was extremely friendly and helpful.

    Michael, 5 night business trip, Apr 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Relaxing stay

    Staff were friendly, and the place was clean and quiet. We had a nice rest.

    kirk, 1 night family trip, Apr 2, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    I was very unhappy with the service at the front desk. She had to type in my credit card numbers and she told me that two of my cards (one a charge card the other a debit card) were not valid. Thankfully my husband was with me and he gave her his debit card which was the same as mine and it worked. As soon as I got to my room I called both cards and they said they were fine and that she had typed in the wrong expiration date on one and the wrong code (on the back of the card ) on the other. The whole experience made me nervous and I was upset with the fact that I had to go through this embarrassment. On our way out another man was checking in and we heard the receptionist tell him that his card did not work! I am a Hilton Honors member and I have never gone through this at any other Hotel. I will never stay at this Hotel again.

    SUSAN, 1 night family trip, Apr 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Place looks brand new

    James, 1 night trip, Mar 29, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Too much noise in hallway.

    My room was next to an exit hallway that also contained elevators and trash cans. There was noise throughout the night and morning. I actually slept only 4 hours before driving a required 600 miles to my destination. I mentioned this to the manager. He was responsive and offered a discounted room in early April when I return to Michigan.

    MARY, 1 night business trip, Mar 14, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Toilet ran for long periods and the shower was not the most sparkling! Grout and caulking definitely needs to be replaced. Made it seem very grimy. But it was a great location, staff was great.

    Bryan, 1 night business trip, Mar 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent

    This is a wonderful hotel. Great service and a lovely room. The kind of place you long to stay at

    Carla, 2 night trip, Jan 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location. Friendly staff. Very clean room. Quiet area. Pet friendly.

    1 night romance trip, Dec 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean outstanding customer service

    Edwina, 1 night family trip, Dec 12, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    The pool area echoed, it was very hard to hear in there

    2 night romance trip, Dec 11, 2020

    Verified Expedia guest review

See all 310 reviews