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All properties in Bintan, Bintan, Riau Islands, Indonesia

Grand Lagoi Hotel by Nirwana Gardens

4-star beach hotel with outdoor pool, near Lagoi Bay Beach

  • Free WiFi and free parking

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  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Outdoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 83.
1 / 83Outdoor Pool
Jalan Gurindam Duabelas, Plot 27-29, Bintan, 29155, Bintan Island, Indonesia
8.8.Fabulous.
  • We had a good rooms with negligible faults. Might consider to return if coming to Bintan

    Dec 15, 2019

  • The fitness studio was small and the machines are not very stable. Otherwise, the…

    Dec 12, 2019

See all 18 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 133 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • 1 outdoor pool
  • Rooftop terrace

For families

  • Free cribs/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Rollaway/extra beds (surcharge)
  • Sofa bed

What’s around

  • Lagoi Bay Beach - 24 min walk
  • Lagoi Bay Lake - 42 min walk
  • Plaza Lagoi - 2.7 mi / 4.3 km
  • Ria Bintan Golf Club - 5.6 mi / 9.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double or Twin Room, Garden View, Lakeside
  • Grand Double or Twin Room, 1 Bedroom, Garden View, Lakeside

What’s around

Landmarks

  • Lagoi Bay Beach - 24 min walk
  • Lagoi Bay Lake - 42 min walk
  • Plaza Lagoi - 2.7 mi / 4.3 km
  • Ria Bintan Golf Club - 5.6 mi / 9.1 km

Getting around

  • Changi Airport (SIN) - 28.4 miles/45.8 km
  • Batam Batu Besar (BTH-Hang Nadim) - 17 miles/27.3 km
  • Free area shuttle
  • Free ferry terminal shuttle
map
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Jalan Gurindam Duabelas, Plot 27-29, Bintan, 29155, Bintan Island, Indonesia

At a glance

Hotel size

  • This hotel has 133 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Babysitting/childcare*
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free ferry terminal shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Number of outdoor pools - 1
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Bicycle rentals on site
  • Segway rental/tour nearby
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2015
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English
  • Indonesian
  • Malay

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Soundproofed rooms
  • Sofa bed

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer (on request)

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Grand Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Bar7 Rooftop Bar & Grill - Overlooking the ocean, this bistro specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Children & extra bedsPay at property

  • Rollaway beds are available for IDR 665500.0 per night
  • Children's club access is available for an extra charge
  • Babysitting/childcare is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and cash.

Guests have access to the pool and beach facilities at a nearby partner property. Shuttle service is provided.

Also known as

  • Swiss-Belhotel Lagoi Bay Bintan Hotel
  • Grand Lagoi By Nirwana Gardens
  • Grand Lagoi Hotel by Nirwana Gardens Hotel
  • Grand Lagoi Hotel by Nirwana Gardens Bintan
  • Grand Lagoi Hotel by Nirwana Gardens Hotel Bintan
  • Swiss-Belhotel Lagoi Bay Bintan
  • Grand Lagoi Hotel Nirwana Gardens Bintan
  • Village Resort Grand
  • Grand Lagoi Hotel Nirwana Gardens
  • Grand Lagoi Nirwana Gardens Bintan
  • Grand Lagoi Nirwana Gardens
  • Grand Lagoi Village
  • Village Resort Grand Lagoi

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Grand Lagoi Hotel by Nirwana Gardens does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is noon.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and ocean views. Nearby restaurants include Saffron (2.6 mi), The Cove (2.6 mi), and Warung Yeah (3.1 mi).
  • Have fun with nearby activities like horseback riding and mountain climbing. Additional recreation nearby includes segway rentals. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and spa services. Grand Lagoi Hotel by Nirwana Gardens also has an arcade and a picnic area, as well as a garden and access to a nearby outdoor pool.
8.8.Fabulous.
  • 8.0.Very good

    Good stay with few glutches

    We booked a twin room with extra bedding. Oberall the stay was good. The room and linen were clean. Few issues we faced: 1. Not many things to do around the hotel 2. Breakfast options were not too great 3. There is a free shuttle to Nirvana resort which we took but the return shuttle the staff never came and eventually we were stranded at the resort. Thankfully Nirvana resort's staff dropped us back for free ( This was the biggest let down in the overall stay).

    2 night family trip, Sep 28, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Disappointing.

    Booked a smoking room on hotels.com only to check in with hotel saying all rooms are non smoking. Balcony wasn't furnished and not ideal for smoking too when it is pouring. Free wifi is horrid. Best joke, bottle openers are not available and must call housekeeping whenever you needed a bottle opened. Last time here.

    Alvin, 4 night romance trip, Jun 5, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    location good, options close for food and beverage

    1 night trip with friends, May 24, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Clean and new. However, the surrounding is very undeveloped and secluded.

    4 night trip with friends, May 22, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Spend more days so that you may able to explore there sister hotel. Spa is good and everywhere and there is free 2 way trip, better enjoy it on daytime.

    J., 1 night trip with friends, Mar 10, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Staycation at Grand Lagoi

    2 night family trip, Feb 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice and relatively new hotel with grand lobby, comfortable room also if you intend to just chill in room. Hotel itself did not have much facilities. It was a short walk to the beach; and not much arnd also. Plaza Lagoi beside has only a few eateries and a couple shops. We requested for massage which was a 10min drive out offsite. Not a resort feeling unlike others in Bintan. Overall the whole experience at hotel itself was great, staff were very friendly and helpful and contacted us for transport arrangement before the trip!

    Lilian, 2 night trip, Jan 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel with good staff.

    Very good rooms with balcony. Breakfast was good. Shuttle bus to Nirvana gardens resort and you can avail all facilities of Nirwana group. Lake and beach nearby. Would stay again.

    ABHIJIT, 2 night family trip, Dec 20, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel

    Wilber, 1 night family trip, Jul 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Trevligt hotell

    Ett mysigt och lugnt hotell med väldigt trevlig personal

    Oscar, 2 night romance trip, Dec 5, 2018

    Verified Hotels.com guest review

See all 18 reviews