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Hotel Toscana Plaza

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Outdoor pool, open 9 AM to 10:00 PM, pool loungers
Outdoor pool, open 9 AM to 10:00 PM, pool loungers
Outdoor pool, open 9 AM to 10:00 PM, pool loungers
Deluxe Suite, 1 King Bed, Jetted Tub, City View | Terrace/patio
Junior Suite, 1 Queen Bed, Hot Tub | Balcony

Overview of Hotel Toscana Plaza

Hotel Toscana Plaza

3-star property
3-star hotel with outdoor pool, near Santiago de Cali University

7.4/10 Good

214 verified guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Calle 10 N 65-31 Autopista Sur, Cali, Valle del Cauca

Room options

About this area

What's nearby

  • Chipichape Shopping Center - 37 min drive

Getting around

  • Cali (CLO-Alfonso Bonilla Aragon Intl.) - 55 min drive
  • Airport shuttle (surcharge)


  • Panaderia La California - 5 min walk
  • Peru Chicken Sur - 8 min walk
  • Restaurante Cocora Fusión - 8 min walk
  • La Comilona - 9 min walk
  • 7 Salsas - 9 min walk

About this property

Hotel Toscana Plaza

A great choice for a stay in Cali, Hotel Toscana Plaza features a rooftop terrace and offers an airport shuttle (available 24 hours) for COP 75000 per vehicle. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Dante, which serves fusion cuisine and is open for breakfast, lunch and dinner. A poolside bar, a hot tub and a sauna are other highlights. Fellow travellers say good things about the pool and helpful staff.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 72 rooms


  • Check-in time from 3:00 PM until midnight
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)


  • Pets allowed (dogs and cats only, 1 per room, up to 22 lb per pet)*
  • Specific rooms only*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited


  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space (1615 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers


  • Built in 2004
  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool
  • Hot tub
  • Sauna
  • Steam room


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking


  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls


  • Daily housekeeping
  • In-room safe
  • Local maps

Special features


Dante – This restaurant specialises in fusion cuisine and serves breakfast, lunch and dinner.
Dante – This restaurant specialises in fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 75000 per vehicle

Children & extra beds

  • Rollaway beds are available for COP 55000 per day
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.


  • Pets are allowed for an extra charge of COP 35000 per pet, per night

Pool, spa, & gym (if applicable)

  • Facility access costs COP 5100 per person, per night
  • Pool access available from 9 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


<p>Only registered guests are allowed in the guestrooms.</p> <p>This property accepts credit cards, debit cards and cash.</p>
Property registration number 9843

Also known as

Hotel Toscana Plaza Cali
Hotel Sercotel Toscana Plaza Cali
Toscana Plaza Cali
Toscana Plaza
Sercotel Toscana Plaza Cali
Sercotel Toscana Plaza
Hotel Sercotel Toscana Plaza
Hotel Toscana Plaza Cali
Hotel Toscana Plaza Hotel
Hotel Toscana Plaza Hotel Cali

Frequently asked questions

Does Hotel Toscana Plaza offer free cancellation for a full refund?
Yes, Hotel Toscana Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Toscana Plaza?
As of 1 February 2023, prices found for a 1-night stay for 2 adults at Hotel Toscana Plaza on 21 February 2023 start from S$50, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Toscana Plaza?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Toscana Plaza?
Yes, there's an outdoor pool. Guests have pool access from 9 AM to 10:00 PM.
Are pets allowed at Hotel Toscana Plaza?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 22 lb per pet. There's a charge of COP 35000 per pet, per night.
Is parking offered on site at Hotel Toscana Plaza?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Toscana Plaza?
Yes, an airport shuttle is available. The charge is COP 75000 per vehicle.
What are the check-in and check-out times at Hotel Toscana Plaza?
You can check in from 3:00 PM - midnight. Check-out time is 1 PM. Express check-in and contactless check-out are available.
What is there to do at Hotel Toscana Plaza and nearby?
Hotel Toscana Plaza has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Hotel Toscana Plaza?
Yes, Dante offers fusion cuisine. Nearby restaurants include Panaderia La California (5-min walk), Peru Chicken Sur (8-min walk) and Restaurante Cocora Fusión (8-min walk).
What's the area around Hotel Toscana Plaza like?
Hotel Toscana Plaza is a short 8-minute walk from Farallones Clinic and 11 minutes' walk from Santiago de Cali University.







Staff & service




Property conditions & facilities




4/10 Fair

Anthony, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was really nice and friendly
Angel, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Juan, 3-night trip
Verified Expedia guest review

6/10 Good

It is supposed to include complimentary breakfast but i never saw anything. Went at 9am and it was empty. I went at 6am the next day and nothing either.
Domitilo, 2-night trip
Verified CheapTickets guest review

10/10 Exceptional

Jose, 4-night trip
Verified guest review

10/10 Exceptional

Very good and affordable
Claudia, 1-night family trip
Verified Expedia guest review

8/10 Very good

Staff really friendly
Claudia, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Charles, 6-night business trip
Verified guest review

2/10 Poor

The pictures on the listing are from when the property was new. This is July-August 2022. The room I was assigned looked old and dirty. The worst part is that there was mildew on the wall right next to the bed. The bedroom shared a wall with the jacuzzi, and it was not safe to breathe with the mold growing on the wall. The hallways looked unfinished, and the other rooms they offered were so dirty that I preferred losing the money to staying in such a place. Beware if you are going to this place. I do not recommend it. I hope Expedia does something about it.
AXG Services, 3-night trip
Verified Expedia guest review

8/10 Very good

Esperanza, 2-night trip
Verified guest review