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Ketapang Indah Hotel

Photo gallery for Ketapang Indah Hotel

On the beach, black sand, beach umbrellas, beach towels
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Cottage Garden View - Double Room | View from room
Ocean Suite | Living area | 20-inch flat-screen TV with cable channels, TV
International cuisine

Overview of Ketapang Indah Hotel

Ketapang Indah Hotel

4.0 star property
Beachfront hotel in Banyuwangi with restaurant, beach bar

8.6/10 Fabulous

97 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Laundry facilities
Map
Jl. Gatot Subroto Km.6, Kalipuro, Banyuwangi, East Java, 68421
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Free beach club on site
  • Beach umbrellas
  • Beach towels
  • Children's pool
  • Beach bar
  • Pool bar
  • 24-hour room service
  • Spa services
For families
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Banyuwangi (BWX-Blimbingsari) - 61 min drive
  • Ketapang Station - 9 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Ayam Betutu Men Tempeh - 56 min drive
  • Pondok Rujak Soto - 5 min drive
  • Warung Makan Ayam Betutu Asli Men Tempeh Ferry - 56 min drive
  • Ikan Bakar Pesona - 3 min drive
  • RM Pondok Boga - 17 min walk
Map

About this property

Ketapang Indah Hotel

At Ketapang Indah Hotel, you can hit the beach to enjoy the shade from a beach umbrella or sip a drink at the beach bar. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in hot stone massages, aromatherapy and reflexology. Wahoo serves international cuisine and the bar/lounge is a great place to grab a cold drink. Other highlights at this upmarket hotel include a poolside bar, a children's pool and a snack bar/deli. Fellow travellers like the helpful staff.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 152 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • BBQs
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground
  • Local/corner shop

What to do

  • On the beach
  • Free beach club

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • 2 outdoor pools
  • Art gallery on site
  • Designer shops on site
  • Arcade/games room
  • Spa services

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • 20-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Wahoo – This restaurant specialises in international cuisine. Open 24 hours.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 240000 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Airport shuttle for children between the ages of 5 and 11 costs IDR 0 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>This property does not have lifts.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Ketapang Indah Hotel Kalipuro
Ketapang Indah Hotel
Ketapang Indah Kalipuro
Ketapang Indah Hotel Banyuwangi
Ketapang Indah Banyuwangi
Ketapang Indah
Ketapang Indah Hotel Hotel
Ketapang Indah Hotel Banyuwangi
Ketapang Indah Hotel Hotel Banyuwangi

Frequently asked questions

Does Ketapang Indah Hotel offer free cancellation for a full refund?
Yes, Ketapang Indah Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Ketapang Indah Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ketapang Indah Hotel?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Ketapang Indah Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ketapang Indah Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Ketapang Indah Hotel?
Yes, an airport shuttle is available. The charge is IDR 240000 per vehicle one-way.
What are the check-in and check-out times at Ketapang Indah Hotel?
You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Ketapang Indah Hotel and nearby?
Ketapang Indah Hotel has 2 outdoor pools, spa services and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Ketapang Indah Hotel?
Yes, Wahoo offers international cuisine.

Reviews

8.6

Fabulous

8.8/10

Cleanliness

8.6/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

The property had very nice grounds with a lovely pool looking out over the water. The superior garden room was very nice and comfortable. The staff was also very friendly and helpful. Unfortunately, the beach was not good for swimming but it was otherwise a very pleasant property.
Kathleen, 1-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Great place
Great value and friendly staff
Mikael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The cottages are nice, the interior arrangement is okay, and has a beach view.
Erdian, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Super Hotel in a lovely spot.
A real Javanese experience which was most enjoyable. Very good food and friendly attentive staff.
Peter, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Good but could be better
Hotel has a great pool. Rooms were clean but no grudges which they really do need and only one key per room, not practical when traveling as couple. Left with choice in the morning when going for walk of taking key but means no air con for my partner who is sleeping, leaving door ajar so I can get back in or waking him to get in. None of the options are acceptable and hotel refused to provide second key even if extra deposit left.
Jacalyn, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Rafal, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Good hotel near port but need improvements
This was our second stay at the hotel. Our last stay was last year and this year we were happy to find the hotel did huge renovations on their facilities which includes great swimming pool area (with infinity pool) and restaurant overlooking the beach. However, the food quality at the new restaurant was not as good as before. Breakfast was better before renovation. During dinner, our waiting time was very long (around 30 mins) for fried noodle and fried rice and the noodle tasted bland. We complained and the waitress offered us to change the menu. Since we didn’t want to change, she excluded the order from the bill, which we appreciated very much. Our second concern was the cleanliness. Room was clean in general, however there were few stains on the sheet. I asked housekeeping to change it and their response was quick. Third was the mattress. We stayed in twin rooms and one of the mattress’ spring had started to squeak. Overall, I like the hotel. Even though it is an older establishment, it has beautiful ground, felt homey and service from the staffs was great. I hope the management would pay attention to the issues above, not only invest and focusing on improving the physical look of the hotel but also the food quality and more importantly the room (e.g. mattress, sheets, towels, etc). Thank you
Hermanto, 1-night family trip
Verified Hotels.com guest review