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Royal Suite Condotel

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Breakfast, lunch, dinner served; international cuisine
Premium Apartment, 2 Bedrooms, Non Smoking, City View (Emerald Unit) | Living room | Flat-screen TV
Luxury Apartment, 3 Bedrooms, Non Smoking, Pool View (Diamond Unit) | Minibar, in-room safe, desk, iron/ironing board
Premium Apartment, 2 Bedrooms, Non Smoking, City View (Emerald Unit) | Minibar, in-room safe, desk, iron/ironing board
Deluxe Apartment, 2 Bedrooms, Non Smoking, City View (Ruby Unit) | Minibar, in-room safe, desk, iron/ironing board

Overview of Royal Suite Condotel

Royal Suite Condotel

3.5 star property
3.5-star Medan aparthotel with restaurant
6.0 out of 10 Good
6.0/10 Good

21 verified guest reviews

Property highlights

  • Airport transfer
  • Kitchen
  • Laundry facilities
  • Free parking
  • Free WiFi
  • Air conditioning
Jl. Palang Merah No. 1, Medan, North Sumatra, 20151
Main amenities
  • 40 apartments
  • Daily housekeeping
  • Restaurants
  • Room service
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
Feel at home
  • Kitchen
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift

Room options

About this area

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 50 min drive
  • Airport shuttle (surcharge)


  • Wajir Seafood - 3 min walk
  • Garuda Restaurant - 1 min walk
  • Tip Top Restaurant - 4 min walk
  • Coffee Box - 1 min walk
  • Pecel Lele Mbak Bolek - 3 min walk

About this property

Royal Suite Condotel

A great choice for a stay in Medan, Royal Suite Condotel features an airport shuttle. For a bite to eat, guests can visit Royal Bistro, which serves international cuisine and is open for breakfast, lunch and dinner. Conveniences such as kitchens are in all apartments, along with flat-screen TVs and minibars. Fellow travellers say good things about the pool and comfortable beds.



Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
This information is provided by our partners.

At a glance


  • Check-in time from 2 PM until midnight
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • No pets or service animals allowed

Property amenities


  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Restaurants on site

  • Royal Bistro


  • Fridge (full size)
  • Stovetop
  • Dishwasher
  • Cookware/dishes/utensils


  • 1 restaurant
  • Minibar
  • Room service available


  • Shower
  • Hairdryer (on request)
  • Free toiletries


  • Flat-screen TV with cable service


  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre
  • Desk


  • Air conditioning


  • No pets or service animals


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free newspapers
  • 24-hour front desk
  • Free bottled water


  • 40 rooms
  • 4 floors
  • 1 building
  • Built in 2007

Special features


Royal Bistro – This bistro specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.

Fees & policies

Refundable deposits

  • Breakage deposit: IDR 1000000 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays.


This property accepts credit cards, debit cards and cash.

Also known as

Royal Suite Condotel Aparthotel Medan
Royal Suite Condotel Aparthotel
Royal Suite Condotel Medan
Royal Suite Condotel
Royal Suite Condotel Medan
Royal Suite Condotel Aparthotel
Royal Suite Condotel Aparthotel Medan

Frequently asked questions

Does Royal Suite Condotel offer free cancellation for a full refund?
Yes, Royal Suite Condotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Royal Suite Condotel?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Royal Suite Condotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Royal Suite Condotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Royal Suite Condotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Royal Suite Condotel?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in is available.
Are there restaurants at or near Royal Suite Condotel?
Yes, Royal Bistro offers international cuisine.
Does Royal Suite Condotel have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes cookware and a fridge.
What's the area around Royal Suite Condotel like?
Royal Suite Condotel is a short 9-minute walk from Sun Plaza and 12 minutes' walk from Grand City Hall.







Staff & service




Property conditions & facilities


4/10 Fair

A few items, e.g. AirCon, cabinets, curtains, are not working or damaged. Kitchen is well down equipped.
Chee Tiong, 2-night family trip
Verified Expedia guest review

6/10 Good

slow or no reply on questions, rooms were not as clean as expected
1-night family trip
Verified Wotif guest review

6/10 Good

1-night trip
Verified Expedia guest review

6/10 Good

Royal suite condotel
Room is spacious. Good for family. Swimming pool also nice and large for infants until adults..but service is so-so
1-night family trip
Verified guest review

4/10 Fair

Insufficient shampoo and shower cream not to mention toilet paper also lacking. Breakfast refilling was extremely slow.
2-night trip
Verified Expedia guest review

8/10 Very good

The 2 bedroom apartment is spacious n clean with good wifi. The location is also convenient but please take note that they stated that the apartment is near the airport is not true as this refer to the old airport which is not in use n the new one is one hour away
Alfred, 1-night trip
Verified Expedia guest review

8/10 Very good

Very comfortable, nice breakfast, good locality and etc. But the toilet was quite small for Rudy Apartment.
Verified guest review

4/10 Fair

Bad services !!
Upon check in they really don’t care about our luggages after I ask, due to late check in. And all the spoken are not proper in hospitality industry. Room service not bed but the reception are not communicated that the deposit payment for order has to be cash after limiit, otherwise we can pay the rest after check out. Condition of the hotel so old, and I found plastic of condom under the bed. Really disappointed ! Very not recommended to stay her, I won’t to stay here again...!!
reza , 2-night trip
Verified Orbitz guest review

8/10 Very good

nice hotel with spacious room
worth to stay hotel , affordable with spacious bedroom and amenities such as : water dispenser, cooking utensils, kitchen, dining room. very suitable for family stay. minus point not enough lighting in the bed room and bathroom. another minus point is during check out, the receptionist informed us, we have consumed oreo from the snack bar. which we didnt take it. but she insisted the house keeping told there is no oreo in the snack bar. this thing never happened in any hotel we stayed before. i dunno how they keep track of the snack bar. but finally, the hotel resolved the issue by avoiding the missing oreo. but maybe in the future, they shouldnt provide the snack bar at all to avoid this kind of misunderstanding. other facilities like swimming pool and fitness center are adequate. just that they dont provide towel for hotel guest. so we have to bring our own towel. overall it is a great stay, and will definetely come back to this hotel.
Verified guest review

6/10 Good

3 nights stay with family
Very Friendly staff and many can speak a bit of English. Unit is big. Cockroaches in units and drawers. Mothballs thrown around units ; likely to take care of cockroaches. Breakfast menu changed Everyday but took very Long to replenish food. Frequently , food not replenished even we waited till we finish breakfast. Many items, including drinks, shown in menu were not available for lunch or dinner. Only one lift available for hotel guest and is very very slow; frequently lift arrive but fully occupied; especially when units are used for wedding purposes. The other lift reserved for condominium residences.
Ng, 3-night family trip
Verified guest review