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Room options

Quadruple Room (2 adults + 2 children)

  • 29 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Double Room

  • 29 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Triple Room

  • 29 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Quadruple Room (4 adults + 0 child)

  • 29 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Quadruple Room (3 adults + 1 child)

  • 29 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

At a glance

Hotel size

  • 550 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and older

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Off-site

  • Area shuttle within 8 kilometres*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 2 restaurants
  • 5 bars/lounges
  • 3 poolside bars
  • Shared microwave
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Local/corner shop
  • Children's games
  • Lifeguard on site

What to do

  • Tennis
  • Basketball
  • Volleyball
  • Concerts/live shows
  • Karaoke
  • Shopping
  • Ping pong
  • Golfing nearby

Working away

  • 2 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 2015
  • ATM/banking
  • Library
  • Television in common areas
  • Fitness centre
  • 3 outdoor pools
  • Free water park
  • Full-service spa
  • 6 outdoor tennis courts
  • Massage/treatment rooms
  • Steam room
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar

Sleep well

  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Reviews

8.0

Very good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Absolutely Exceptional Stay... MUST VISIT
Amazing hotel... I cannot even put into words how amazing this place was. Starting with the rooms, clean, well kept and very modern. Rooms were cleaned every day and new towels were stocked. Rooms were spotless. The Aqua water Parc was phenomenal, variety of slides with something for everyone. The lifeguards were very nice and friendly. Totally best water park. The food had to be the best part of my stay, everyday something new, large variety, clean and no fault with any dish, desserts were out of this world lovely. They also have a 16 years only restaurant and pool, which was convenient for relaxing. Hotel is massive plenty to do from foam parties to evening entertainment. Totally recommend anyone who wants an amazing holiday experience to visit this exceptional place with its large variety. There was just one minor issue I had with my stay the yellow arrogant taxi's outside the hotel. An app called in drive has been launched in Morocco. Where taxis were charging 150-170MAD per ride, in drive were only charging 46-70MAD per ride. Whenever in drive would come to pick us up the taxis would get very aggressive and start abusing the driver and damaging their cars. This happened for 2 days. I let the security manager know and they warned them off and assured me that it would not happen. It did not happen throughout the rest of my stay. All staff were very friendly and overall very good holiday.
6-night family trip
Verified Hotels.com guest review

4/10 Fair

Holiday
Smoking should be restricted to certain areas. People were blowing smoke everywhere without showing any respect to those around them. There is too much noise in corridors expecially at night. I requested to move room because the man next door was snoring like a pig but nothing was done. Because of this I did not enjoy my 3 nights. The toilet had a nasty smell even though it looked clean. Dining experience was fabulous. Staff were attentive.
4-night family trip
Verified Hotels.com guest review

2/10 Poor

Worst hotel ever!
Just returned from 7 nights and wouldn't return again! Out of a group of 8 of us, 3 of us were really ill (sickness and diarrhea). We all ate plain food that we would normally eat at home, drank far less alcohol than we normally would, however were still really bad. On 2 occasions during the week we witnessed children throwing up in the restaurant. We also spoke to a number of other guests who had been ill too. To top it off we were accused of stealing a towel from the room on checkout, despite being left 1 towel short when the room was cleaned on the previous day. This resulted in a big argument with the reception staff which resulted in us paying 135MAD for the towel which we apparently took with us! We also booked a quad room which was advertised as having a balcony or patio, we had neither, just a window!
Mark, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Grainne, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good resort
Really good resort however didnt really feel like a holiday as most of England came with us :)
4-night family trip
Verified Hotels.com guest review

8/10 Very good

kabir, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a good time there The food was great
Soumia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Would return but...
A couple of things to bear in mind as far as an “all inclusive” goes, when compared to this type of holiday in Turkey and other destinations... 1. No unlimited ice cream Included. It had to be purchased at the poolside bar and it was expensive. There were sone days though that a cone would be served with a scoop as part of lunch in the kids corner. 2. No water in room fridge. Bottles had to be taken from the bar to room if you wanted water in your fridge (much needed). Apart from these 2 inconveniences, if you dont mind being about 20mins outside the city, then it is a good hotel with staff who do try hard to make your stay happy.
7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome mini break!
Had a excellent 4 night stay at the hotel with my 15 year old son as a post GSCE treat for him. The variety of activities were brilliant and the food was of extremely high quality. Rooms were clean and comfortable as well. The only slight issues were that the taxes to pay on the property were inaccurate. The disclosed figures on my receipt were a daily rate as opposed to the total amount required at check in. We were also told we were not allowed to play with a plastic football in the pool as it was deemed to be too hard. A bit disappointing as we had literally just brought it from the hotel shop! We ended up giving it to a really nice family instead.
Saj, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rajae, 1-night trip
Verified Hotels.com guest review